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How much do patient information jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient information in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Patient Information vs Medical Records Clerk?

AspectPatient InformationMedical Records Clerk
CredentialsMay require health information management certificationsTypically requires medical records or health information certifications
Work EnvironmentHospitals, clinics, healthcare officesMedical records departments, healthcare facilities
Employer & IndustryHealthcare providers, insurance companiesHospitals, clinics, healthcare organizations
Search & Comparison IntentUnderstanding patient data management rolesDistinguishing roles in health information management

Patient Information involves managing and updating patient data, often focusing on data accuracy and privacy. Medical Records Clerks handle the organization, filing, and retrieval of patient records. While both roles work within healthcare settings and require health information certifications, Patient Information roles may include broader data management tasks, whereas Medical Records Clerks focus specifically on record keeping and documentation.

How does a patient information specialist typically collaborate with clinical staff in a healthcare setting?

Patient Information Specialists work closely with nurses, doctors, and other healthcare professionals to ensure accurate and timely communication of patient details. They are responsible for maintaining patient records, verifying information, and often act as a bridge between patients and clinical teams. Collaboration is essential, as patient information specialists must clarify data, resolve discrepancies, and support medical staff in accessing required records, all while upholding strict confidentiality standards. Effective teamwork and strong communication skills are key to success in this role.

What are the key skills and qualifications needed to thrive as a patient information specialist, and why are they important?

To thrive as a Patient Information Specialist, you need strong organizational skills, attention to detail, and a background in healthcare administration or medical office support, often with a relevant associate degree or certification. Familiarity with electronic health record (EHR) systems, patient management software, and HIPAA regulations is typically required. Excellent communication, customer service, and problem-solving abilities help you excel when assisting patients and coordinating with healthcare staff. These skills are crucial to ensure accurate patient information management, regulatory compliance, and a positive experience for patients and providers.

What is a patient information specialist?

Patient Information Specialists are healthcare professionals responsible for managing and providing accurate information about patients within a medical facility. They handle patient records, process admissions, answer queries, and ensure that personal and medical information is kept confidential and up-to-date. Their role is crucial for the smooth operation of hospitals and clinics, as they act as a liaison between patients, medical staff, and administrative departments. These specialists often use electronic health records systems and must be detail-oriented and adept at communication.
More about Patient Information jobs
What cities are hiring for Patient Information jobs? Cities with the most Patient Information job openings:
What are the most commonly searched types of Patient Information jobs? The most popular types of Patient Information jobs are:
What states have the most Patient Information jobs? States with the most job openings for Patient Information jobs include:
Patient Information jobs near you
Infographic showing various Patient Information job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,187 per year, or $19.3 per hour.

Patient Information Representative

Saint Francis Health System

New Haven, CT • On-site

$17.50 - $22.25/hr

Part-time

Re-posted 9 days ago

Saint Francis Health System (Oklahoma) rating

6.8

Company rating: 6.8 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

491st of 887 rated healthcare providers

Job description

Current Saint Francis Employees - Please click HERE to login and apply.
This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings.
Job Summary: Schedules procedures, verifies and inputs patient demographic and insurance/financial information, and creates new patient medical records for the purpose of facilitating the effective delivery of patient care.
Minimum Education: High School Diploma or GED.
Licensure, Registration and/or Certification: None.
Work Experience: 6 months to 1 year related experience.
Knowledge, Skills and Abilities: Effective interpersonal and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Ability to be detail-oriented as might be required in the examination of numerical data.
Essential Functions and Responsibilities: Schedules procedures according to established protocols including obtaining and documenting complete patient demographic and insurance/financial information. Confirms scheduled appointments. Creates new patient medical records. Prints and files reports and other correspondence according to established protocols. Serves as liaison to referring physician offices, other outreach hospitals, patients, and patient family members in an effort to provide a single point of contact. Greets and prepares patients for physician consults according to established protocols.
Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established.
Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Radiology Administration - Yale Campus
Location:
Tulsa, Oklahoma 74136
EOE Protected Veterans/Disability

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About Saint Francis Health System

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Saint Francis Health System is an integrated, medically based, not-for-profit health system. Our team of over 10,500 physicians and staff members makes us one of Tulsa's largest employers. As a Catholic organization, Saint Francis is true to its mission and values. We believe that healthcare is a basic human right, and that each patient should be treated with dignity and integrity. We foster a collaborative workplace where each person is valued and appreciated for his/her contribution.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tulsa, OK, US

Year founded

1960

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