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Patient Financial Jobs (NOW HIRING)

Coxhealth

Patient Financial Navigator

Springfield, MO · On-site

Benefits | CoxHealth The Patient Financial Navigator (PFN) assists patients and/or families in accessing a variety of financial resources by evaluating the financial situation of uninsured or under ...

OneOncology LLC

Patient Financial Counselor

Atlanta, GA · On-site

$28/hr

Summary The Patient Financial Counselor is responsible for assisting patients and/or families to access financial resources. The Counselor assists Social Services with guidance to those patients who ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing financial assistance applications, educating them about their financial responsibility, and helping ...

OneOncology

Patient Financial Counselor

Johnson City, TN · On-site

$18 - $23.50/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and provides financial counseling services including patient benefits, out of pocket responsibility ...

OneOncology

Patient Financial Counselor

Charleston, WV

$17.25 - $22.75/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and provides financial counseling services including patient benefits, out of pocket responsibility ...

HCA Healthcare

Patient Financial Counselor

Oviedo, FL · On-site

Patient Financial Counselor Job Summary and Qualifications As a Financial Counselor, you will be responsible for reviewing the Financial Clearance Worklist daily and visiting in-house patients ...

Beacon Health System

Patient Financial Counselor

Granger, IN · On-site

$16.75 - $22/hr

The Patient Financial Counselor is responsible for assisting patients in the process of completing financial assistance applications, educating them about their financial responsibility, and helping ...

OneOncology

Patient Financial Counselor

Charleston, WV · On-site

$17.25 - $22.75/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and provides financial counseling services including patient benefits, out of pocket responsibility ...

OneOncology

Patient Financial Counselor

Johnson City, TN

$18 - $23.50/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and provides financial counseling services including patient benefits, out of pocket responsibility ...

Medix

Patient Financial Counselor

Virginia Beach, VA · On-site

$17 - $23/hr

Job Summary Our client is seeking a dedicated Patient Financial Counselor for a fast-paced, patient-facing role. The position involves managing patient messages regarding costs, performing insurance ...

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Patient Financial information

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$13

$19

$24

How much do patient financial jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for patient financial in the United States is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Financial Specialist, and why are they important?

To thrive as a Patient Financial Specialist, you need a solid understanding of medical billing, insurance verification, and healthcare reimbursement processes, often supported by coursework or certification in healthcare finance. Familiarity with billing software, electronic health records (EHRs), and coding systems such as ICD-10 and CPT is typically required. Strong attention to detail, customer service orientation, and effective communication are crucial soft skills for interacting with patients and resolving billing issues. These skills ensure accurate billing, timely payments, and a positive patient experience within healthcare organizations.

What are the typical challenges faced by Patient Financial Services representatives, and how can they be effectively managed?

Patient Financial Services representatives often encounter challenges such as navigating complex insurance policies, addressing patient billing concerns, and maintaining accuracy under tight deadlines. Effective communication skills and a strong understanding of healthcare billing systems are essential for resolving insurance discrepancies and explaining payment options to patients. Building positive relationships with both patients and internal departments, such as clinical and administrative teams, helps streamline processes and ensures high-quality service. Proactive problem-solving and continued training on regulatory changes also contribute to success in this role.

What is the difference between Patient Financial vs Patient Billing Specialist?

AspectPatient FinancialPatient Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certification in healthcare or billingHigh school diploma; certification in medical billing preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesManaging patient financial information, insurance verification, payment plansProcessing patient bills, submitting claims, follow-up on payments

While both roles involve financial aspects of patient care, Patient Financial professionals focus on overall financial management, including insurance and payment plans, whereas Patient Billing Specialists primarily handle billing and claims processing. Understanding these differences helps in choosing the right career path or job search focus within healthcare finance.

What does a Patient Financial Coordinator do?

A Patient Financial Coordinator is responsible for assisting patients with billing, insurance verification, payment plans, and understanding their financial obligations in a healthcare setting. They act as a liaison between patients, healthcare providers, and insurance companies to ensure accurate billing and payment processing. Their role often involves explaining complex medical bills, helping patients apply for financial assistance, and resolving payment issues to facilitate smooth healthcare experiences.
What cities are hiring for Patient Financial jobs? Cities with the most Patient Financial job openings:
What are the most commonly searched types of Patient Financial jobs? The most popular types of Patient Financial jobs are:
What states have the most Patient Financial jobs? States with the most job openings for Patient Financial jobs include:
Patient Financial jobs near you
Infographic showing various Patient Financial job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.
Patient Financial Navigator

Patient Financial Navigator

Coxhealth

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

CoxHealth rating

6.6

Company rating: 6.6 out of 10

Based on 231 frontline employees who took The Breakroom Quiz

566th of 886 rated healthcare providers

Job description

Facility:

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1672 PAS Financial Clearance Enterprise

Scheduled Weekly Hours:

40

Hours:

8:30 AM-5:30 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.

  • Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation'sTop Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

  • For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

The Patient Financial Navigator (PFN) assists patients and/or families in accessing a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity. The Patient Financial Navigator determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs or other assistance. The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility. The PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for the hospitals and acts as an advocate for the patient in resolving patient liability.Education: Required: High school diploma or equivalent Preferred: One year of advanced education or special trainingExperience: Required: 1-2 years customer service experience, preferably in healthcare or insurance industrySkills: Excellent verbal and written communication skills Must demonstrate the ability to utilize skills to inspire teamwork, quality, accountability, and ownership among the team Able to work effectively independently and collaboratively with a team Self-starter Critical thinking skills required Proficient in using computers and computer systems including Microsoft Word and Excel Ability to multi-task and have attention to detail Familiar with the insurance industry and collection processLicensure/Certification/Registration: Required: Within 90 Days of hire, employee must obtain their Certified Application Counselor (CAC) Certified Healthcare Access Associate (CHAA) preferred

What CoxHealth employees say

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Benefits

Hours and flexibility

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