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Patient Financial Associate Jobs in Homestead, FL

Elevance Health

Financial Accounting Analyst Senior

Miami, FL · Hybrid

$81K - $101K/yr

This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and ... We require all new candidates in certain patient/member-facing roles to become vaccinated against ...

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Patient Financial Associate information

See Homestead, FL salary details

$12

$29

$62

How much do patient financial associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient financial associate in Homestead, FL is $29.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.59 per hour, depending on experience, location, and employer.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What cities near Homestead, FL are hiring for Patient Financial Associate jobs?

Cities near Homestead, FL with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Client Representative, RevenueRx

Panacea Healthcare Solutions LLC

Coral Gables, FL • On-site

$23 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

The Client Representative is responsible for the day-to-day execution of patient drug assistance services for assigned hospital and healthcare facility clients. This role focuses on screening patients for eligibility, completing and submitting applications for manufacturer copay and free drug programs, managing orders, posting copay payments, and ensuring accurate and timely data entry in the program portal. The Client Representative plays a critical role in securing financial assistance for patients and optimizing reimbursement for partner facilities while maintaining compliance with program guidelines and hospital policies.
Patient Screening & Eligibility
  • Review patient records and financial information to identify individuals who may qualify for manufacturer copay, foundation support, or free drug programs.
  • Communicate with patients, clinical staff, and financial counselors to collect required documentation and verify eligibility.
  • Ensure all screening activities are performed in compliance with HIPAA and hospital privacy policies.

Application Management
  • Complete and submit applications for copay assistance, charitable foundation funding, and free drug programs on behalf of patients.
  • Track application status, follow up with manufacturers and foundations, and resolve any issues or documentation requests.
  • Maintain organized records of all applications, approvals, and correspondence for audit and compliance purposes.

Free Drug Ordering & Coordination
  • Coordinate with pharmaceutical manufacturers and hospital pharmacies to order approved free drugs.
  • Ensure timely shipment and receipt of medications, monitoring inventory status when required.
  • Verify that free drug use is properly documented and aligned with manufacturer program requirements.

Copay Program Management
  • Post copay assistance payments to the appropriate patient accounts in coordination with hospital billing and finance teams.
  • Track payment timelines, ensure funds are applied accurately, and resolve any discrepancies.
  • Maintain documentation for all copay transactions for reconciliation and reporting.

Data Entry & Reporting
  • Maintain accurate and current patient assistance data in the program portal, including application status, funding amounts, and outcomes.
  • Generate and submit required reports to the Director and client stakeholders.
  • Assist in compiling data for ROI analysis, compliance reviews, and operational performance tracking.

Compliance & Quality
  • Adhere to all hospital, manufacturer, and regulatory requirements, including HIPAA and OIG guidelines.
  • Follow standard operating procedures (SOPs) for all patient assistance activities.
  • Participate in audits, quality reviews, and ongoing process improvement initiatives.

Requirements
Education / Experience:
  • Associate or Bachelor's degree in healthcare administration, social work, pharmacy technician studies, business, or related field preferred.
  • 2-4 years of experience in patient financial assistance, social work, hospital billing, pharmacy services, or revenue cycle operations.
  • Working knowledge of manufacturer copay and free drug programs, charitable foundations, and healthcare billing processes is a plus.
  • Strong attention to detail, organizational skills, and ability to manage multiple applications simultaneously.
  • Proficiency in data entry and working with online portals and electronic health record systems.
  • Excellent communication and customer service skills for interacting with patients, clients, and internal team members.

Other Skills / Abilities:
  • "Self-starter" - ability to work independently with minimal supervision
  • Computer skills with proficiency in Word, Excel, PowerPoint, Other Microsoft Office products
  • Strong organizational skills and ability to multi-task
  • Strong written and verbal communication skills
  • High degree of interpersonal skills to effectively communicate with Panacea Healthcare Solutions
  • Management Team and peers

Performance Metrics:
  • Number and percentage of eligible patients successfully screened and enrolled.
  • Timeliness and accuracy of applications submitted and approved.
  • Total dollar value of copay and free drug support secured.
  • Accuracy and completeness of data maintained in the program portal.
  • Compliance with program guidelines and audit results.

Benefits: Panacea Healthcare Solutions offers medical, dental, vision, FSA/HSA, life and disability insurance, EAP, voluntary benefits, a 401(k) with company match, paid time off, and paid holidays, subject to eligibility, plan terms, and company policies. Compensation: The anticipated pay range for this position is $23 - $26 per hour, depending on skills, qualifications, experience, geographic location, and business needs.

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