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Patient Experience Data Analyst Jobs (NOW HIRING)

Data Ideology

Data Analyst

Pittsburgh, PA · Remote

Education and Experience: * Bachelor's degree in healthcare or computer science related field ... data analytics on any data warehouse (Oracle, SQL, Snowflake) * Healthcare experience a plus

Murtech Staffing and Solutions

Data Analyst

Data Quality Analyst - Healthcare Data - Remote The Opportunity We are seeking an experienced Data Quality Analyst to support complex healthcare data applications and integrations. This role will be ...

Analygence

Data Analyst

Arlington, VA · On-site

Tharros is seeking an experienced Data Analyst to translate Mission Assurance data into decision-ready analytical products for senior Air Force and Department of War leadership. Where the Data ...

Jobtailor

Data Analyst

San Antonio, TX · On-site

Experience working & creating databases, dashboards, reporting using relevant data leading to data driven decision making. * Problem solving, quantitative, qualitative & analytical skills.

Alpha Omega Integration

Data Analyst

Millington, TN · On-site

$65K - $71K/yr

Years of experience may be accepted in lieu of degree for certain roles. Certifications may be accepted in lieu of a degree for certain technical roles. As data analyst, you love diving into data and ...

Consumers Credit Union

Data Analyst

Lake Forest, IL · Hybrid

$67K - $108K/yr

This is a great opportunity for an experienced Data Analyst who wants to work for a fast-growing, certified Great Place to Work financial institution! As a Data Analyst, you will process, and analyze ...

Noblis

Data Analyst

Bethesda, MD · On-site

Responsibilities Noblis is seeking an experienced Data Analyst for our client's operational requirements on a mission-focused program located in Bethesda, MD. Successful candidates in this position ...

KIPP

Data Analyst

Houston, TX · On-site

KIPP Texas is currently seeking a smart, motivated and experienced data analyst to bring strong problem-solving and analytical skills to a leading charter management organization. KIPP Texas is ...

Marion Health

Patient Experience Manager

Marion, IN · On-site

Data Analysis and Interpretative Skill The Patient Experience Manager responsibilities include: * Oversight and responsibility for enhancing and continually improving the overall experience of ...

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Patient Experience Data Analyst information

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How much do patient experience data analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for patient experience data analyst in the United States is $37.33, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $38.46 per hour, depending on experience, location, and employer.

What does a patient experience data analyst do?

A Patient Experience Data Analyst is responsible for collecting, analyzing, and interpreting data related to patients' experiences within healthcare settings. They use surveys, feedback forms, and other data sources to identify trends, measure satisfaction, and uncover areas for improvement. Their work helps healthcare organizations enhance the quality of care and patient satisfaction by providing actionable insights to leadership and staff. Analysts often collaborate with clinical teams, administrators, and quality improvement departments to implement changes based on their findings.

What are the key skills and qualifications needed to thrive as a patient experience data analyst?

To thrive as a Patient Experience Data Analyst, strong analytical skills, proficiency in data interpretation, and a background in healthcare analytics or related fields are essential. Familiarity with data visualization tools (like Tableau or Power BI), statistical software (such as SPSS or R), and relevant certifications in data analysis or healthcare analytics are commonly required. Excellent communication, attention to detail, and the ability to translate complex data into actionable insights are standout soft skills. These competencies are crucial for effectively analyzing patient feedback, driving improvements in care delivery, and supporting organizational decision-making.

How does a patient experience data analyst typically collaborate with clinical and administrative teams to drive improvements?

As a Patient Experience Data Analyst, you will frequently partner with clinical staff, nursing leaders, and administrative teams to interpret patient feedback and identify actionable trends. This collaboration often involves presenting data-driven insights in meetings, helping teams understand key drivers of patient satisfaction, and supporting the implementation of targeted initiatives. Effective communication and the ability to translate complex data into clear recommendations are essential for fostering teamwork and achieving measurable improvements in patient care.

What is the difference between Patient Experience Data Analyst vs Patient Satisfaction Coordinator?

AspectPatient Experience Data AnalystPatient Satisfaction Coordinator
Required CredentialsBachelor's in healthcare, data analysis skills, familiarity with healthcare dataBachelor's in healthcare or related field, communication skills, patient service experience
Work EnvironmentData-focused roles in healthcare settings, analyzing patient dataPatient interaction roles, coordinating satisfaction surveys and feedback
Employer & Industry UsageHospitals, clinics, healthcare organizationsHospitals, outpatient centers, healthcare providers
Common Search & ComparisonAnalyzing patient data, improving patient experience through dataManaging patient feedback, enhancing satisfaction levels

The Patient Experience Data Analyst primarily focuses on analyzing patient data to identify trends and improve overall patient experience through data-driven insights. In contrast, the Patient Satisfaction Coordinator handles direct patient feedback, manages satisfaction surveys, and implements initiatives to boost patient satisfaction. Both roles are vital in healthcare quality improvement but differ in their core responsibilities and focus areas.

What cities are hiring for Patient Experience Data Analyst jobs?

Cities with the most Patient Experience Data Analyst job openings:

What states have the most Patient Experience Data Analyst jobs?

States with the most job openings for Patient Experience Data Analyst jobs include:

What are popular job titles related to Patient Experience Data Analyst jobs?

For Patient Experience Data Analyst jobs, the most frequently searched job titles are:

Infographic showing various Patient Experience Data Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $77,654 per year, or $37.3 per hour.

Patient Experience Business Partner II - Emory John's Creek

Johns Creek, GA • On-site

Emory Healthcare
Hospitals • 10K+ employees
Learn more about Emory Healthcareexternal

Full-time

Re-posted 11 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

Job description

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

  • Comprehensive health benefits that start day 1 
  • Student Loan Repayment Assistance & Reimbursement Programs 
  • Family-focused benefits  
  • Wellness incentives 
  • Ongoing mentorship, development, and leadership programs  
  • And more  

Work Location: Atlanta, GA

Description
  • Supports Emory Healthcare inpatient and ambulatory divisions by providing in-depth proactive consultation, training, coaching, analytics, and strategic support to managers, staff, and physicians for patient experience improvement
  • Serves as a consultant to routinely discuss, implement, and audit best practices for improving patient experience
  • Leverages project management and human-centered design principles and practices to support moderate-to-complex local and system patient experience improvement initiatives

Strategic Patient Experience Performance Improvement

  • Provides creative solutions to exceed expectations, create loyal customers, generate positive word-of-mouth advertising, and meet patient experience survey goals
  • Performs gap analyses, patient journey mapping, and leads multiple performance improvement tests of change with a human-centered design lens
  • Co-designs culture change strategies with stakeholders to achieve organizational goals
  • Prepares training courses, tools, and presentations to support patient experience strategy
  • Identifies coaching opportunities to build capacity for underperforming care team members in collaboration with stakeholders, providing shadowing, auditing, and individual coaching sessions
  • Drives patient experience improvement programs in partnership with key stakeholders

    • Collaboration, Integration & Staff Management

  • Partners with local leadership to engage team members and volunteers for improvement initiatives
  • Rounds in clinical areas and provides real-time coaching
  • Provides coaching and training on service recovery, best practices, patient communications, reward and recognition, and service data retrieval and analysis
  • Performs rounds and audits in partnership with clinical and operational teams to support process improvement and patient experience strategies
  • Collaborates with care teams to integrate patient experiences into ongoing quality improvement efforts
  • Collaborates with interdisciplinary teams to drive patient experience-based improvement initiatives
  • Develops and implements patient experience recognition initiatives to celebrate and reward high-performing departments and individuals that consistently demonstrate service excellence
  • Actively participates in improvement projects that improve workflows, efficiency, accuracy, and quality of the care experience

    • Metrics, Data & Patient Experience Reporting

  • Demonstrates proficiency in qualitative and quantitative patient experience data collection, analysis, and reporting, including focus groups
  • Continually monitors patient experience data and analyzes results, collects and reports feedback, conducts gap analyses, identifies critical factors for success, and convenes multidisciplinary teams for process improvement initiatives
  • Leads the creation, review, and timely distribution of reports for patient experience accountability and goal setting
  • Identifies trends, areas of concern, and opportunities for improvement and provides actionable insight for fiscal year improvement goals
  • Captures and utilizes patient stories to illustrate the patient's journey, integrating these narratives into educational initiatives to drive improvements

    • Subject Matter Expertise and Growth

  • Demonstrates leadership skills in committees and improvement projects that improve patient experience
  • Participates in and initiates research studies, actively pursues publications, and/or national presentations at conferences
  • Advises on content for patient-facing communications to improve patient experience
  • Works with manager to formulate a plan for personal professional development and identify needed resources for training 
  • Attends meetings, huddles, and educational in-services as appropriate 
  • Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments

    • Project Management and System Support

  • Co-designs and executes system improvement initiatives with senior leadership
  • Leads local patient experience committees and councils
  • Utilizes project management best practices to support cross-team collaboration and project timelines 
  • Utilizes structured methodologies to analyze local processes and workflows, including, but not limited to, time studies, process observations, and other qualitative and quantitative data collection methods
  • Leverages process improvement methodologies such as Lean Six Sigma
  • Acts as a subject matter expert on patient experience best practices

    • Additional Duties Performs other duties as assigned

    Travel: Travel between Emory operating units and affiliated sites

    Work Type: Hybrid employee - may split time between working remotely and working in the office

    Minimum Required Qualifications

    • Bachelor's degree from an accredited institution; a combination of education and experience will be considered in lieu of the degree requirement
    • 5-7+ years of relevant healthcare experience working with clinical teams and/or patients
    • Experience in process improvement, training, and change management concepts

    Knowledge, Skills, and Abilities (Required)

  • Advanced communication and interpersonal skills, including experience presenting to leadership and cross-functional teams
  • Strong analytical and statistical skills with experience using data analysis tools such as Excel, Tableau, Power BI, SaaS, or similar applications
  • Excellent project management skills with the ability to independently manage multiple projects and priorities 
  • Strong interpersonal, communication, and relationship-building skills

    • Preferred Qualifications

    • Master's degree from an accredited institution
    • 7+ years of relevant healthcare experience working with clinical teams and/or patients
    • Certification - CPXP, DEI, Data Analytics, or other relevant certification

    JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.

    Physical Requirements Medium - Maximum 25 lbs. Up to 25 lbs., 0-33% of the workday (occasionally); lifting up to 25 lbs. maximum; carrying objects up to 25 lbs.; occasional to frequent standing and walking; occasional sitting; close eye work (computers, typing, reading, and writing). Physical demands may vary depending on the assigned work area and work tasks.

    Environmental Factors Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to, blood-borne pathogen exposure; biohazardous waste; chemicals, gases, fumes, vapors; communicable diseases; electrical shock; floor surfaces; hot and cold temperatures; indoor and outdoor conditions; latex; lighting; patient care/handling injuries; radiation; shift work; and travel as required. Use of personal protective equipment, including respirators, may be required. Environmental conditions may vary depending on the assigned work area and work tasks.

    Additional Details

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

      

    ACCOMMODATIONS: EHC will provide reasonable accommodation to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Leave and Accommodations.  

     

    PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs., 0-33% of the work day (occasionally); 20-35 lbs., 34-66% of the workday; (frequently); 10-20 lbs., 67-100% of the workday (constantly); Lifting 75 lbs. max; Carrying of objects up to 35 lbs.; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks.  ENVIRONMENTAL FACTORS: Factors affecting environmental conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks.

    Employment Type: FULL_TIME

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