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Patient Experience Associate Jobs in Sumter, SC (NOW HIRING)

Compass Group

Patient Food Services Manager

Columbia, SC · On-site

$60K - $70K/yr

Job Summary We are seeking a Patient Food Services Manage r to join our Morrison Healthcare team ... Associate degree with one (1) year work experience in food services or related field, or bachelor ...

Prisma Health

Supervisor, Patient Services

Sumter, SC · On-site

Maintains the physicians' computerized patient schedules. * Assists physicians with scheduling of ... experience may be considered (i.e., Associate degree and three years of related experience OR ...

Prisma Health

Supervisor, Patient Services

Sumter, SC · On-site

Maintains the physicians' computerized patient schedules. * Assists physicians with scheduling of ... experience may be considered (i.e., Associate degree and three years of related experience OR ...

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Desort

Associate Dentist- Sumter, SC

Sumter, SC · On-site

Associate Dentist- Sumter, SC A growing dental practice is seeking a full-time Associate Dentist to ... The practice offers a steady patient base, modern technology, and an experienced support staff ...

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Patient Experience Associate information

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How much do patient experience associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for patient experience associate in Sumter, SC is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $25.24 per hour, depending on experience, location, and employer.

What is a patient experience associate?

A Patient Experience Associate is a healthcare professional responsible for ensuring that patients have a positive and comfortable experience during their visit to a medical facility. They typically assist with patient intake, answer questions, address concerns, and act as a liaison between patients and medical staff. Their goal is to improve patient satisfaction by providing compassionate support, resolving issues, and facilitating clear communication. Patient Experience Associates may also collect feedback from patients to help healthcare organizations enhance their services.

How does a patient experience associate typically collaborate with clinical staff to improve patient satisfaction?

Patient Experience Associates work closely with nurses, doctors, and other clinical staff to address patient concerns and ensure a positive experience throughout their healthcare journey. They often act as a liaison, communicating feedback from patients to the care team and helping to resolve issues in real time. This collaborative approach helps identify areas for improvement and ensures that patient needs are met promptly and professionally. Regular meetings and interdisciplinary rounds are common opportunities for Patient Experience Associates to contribute insights and advocate for patient-centered solutions.

What are the key skills and qualifications needed to thrive as a patient experience associate, and why are they important?

To thrive as a Patient Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and appointment scheduling software is important for daily tasks. Exceptional interpersonal skills, problem-solving ability, and empathy help you connect with patients and resolve concerns effectively. These skills and qualities are crucial for ensuring a positive patient experience, enhancing satisfaction, and supporting smooth healthcare operations.

What is the difference between Patient Experience Associate vs Patient Services Coordinator?

AspectPatient Experience AssociatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; healthcare customer service experience
Work EnvironmentHospitals, clinics, outpatient centersHospitals, clinics, healthcare facilities
Primary ResponsibilitiesEnhancing patient satisfaction, addressing concerns, guiding patientsScheduling, patient communication, coordinating services
Industry UsageCommonly used in healthcare settings to improve patient experienceUsed in healthcare to manage patient interactions and logistics

The Patient Experience Associate focuses on improving patient satisfaction and addressing concerns, while the Patient Services Coordinator handles scheduling and logistical tasks. Both roles are vital in healthcare settings and often overlap in patient interaction, but their primary functions differ.

What job categories do people searching Patient Experience Associate jobs in Sumter, SC look for?

The top searched job categories for Patient Experience Associate jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Patient Experience Associate jobs?

Cities near Sumter, SC with the most Patient Experience Associate job openings:

Patient Experience Associate jobs near you

PATIENT TRANSPORTER (FULL TIME)

Compass Group

Columbia, SC

$15/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

349th of 499 rated business services

Job description

  • We are hiring immediately for a full time PATIENT TRANSPORTER position.
  • Location: MUSC Downtown Columbia - 2435 Forest Drive, Columbia, SC 29204. Note: online applications accepted only.
  • Schedule: Full time schedule. 11:00 am to 8:00 pm. Days may vary. Further details upon interview. 
  • Requirement: Prior patient care experience required.
  • Fixed Pay Rate: $15.00 per hour.

Make a difference in the lives of people, your community, and yourself. At Crothall Healthcare, a Compass Healthcare company, you’ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.

Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation’s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.

Job Summary

Patient Transporter
Facilitating Internal Hospital Patient Moves

Summary:   Responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations.  

Essential Duties and Responsibilities:

  • Properly and safely transports patients, secures IVs, drainage tubes, etc., and secures patient.
  • In accordance with the transportation of patients, uses wheelchairs and other approved rolling stock to carry out the essential duties of the position.
  • Demonstrates competency in transporting all specific age groups.
  • Ensures the safe, timely and accurate transport of patients to their destination using the proper requested equipment.
  • Communicates effectively with nursing personnel, clinicians, technicians or reception and dispatch.
  • Ensures the comfort of the patient by being attentive. Offers blankets, checks modesty and only engages in appropriate conversation involving patients. Never transports patients in severe pain.
  • Alerts nursing staff immediately to any signs of patient distress or equipment malfunction.
  • Maintains equipment and reports equipment needing repairs.
  • Complies with regulatory agency standards, including federal, state and JCAHO.
  • Adheres to facility confidentiality and patient’s rights policy as outlined in the facilities HIPPA policies and procedures.
  • Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

  • Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. 

Crothall maintains a drug-free workplace. 

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