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Patient Experience Associate Jobs in Dallas, TX (NOW HIRING)

EVP Eyecare

Clinic Experience Associate

Arlington, TX

$19 - $23.50/hr

With nearly 40 years of experience, Kleiman Evangelista's team of board-certified doctors is ... Answer general patient questions about their procedures and understand where to refer questions ...

Axena Health, Inc.

Patient Access Associate

Dallas, TX · Remote

$25 - $29/hr

The Patient Access Associate supports patients seeking insurance coverage for the Leva Pelvic ... Experience with Availity or other payer authorization portals preferred * Experience with ...

Axena Health, Inc.

Patient Access Associate

Dallas, TX · On-site +1

$25 - $29/hr

The Patient Access Associate supports patients seeking insurance coverage for the Leva ® Pelvic ... Experience with Availity or other payer authorization portals preferred * Experience with ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Bedford, TX

$14.50 - $19.25/hr

No optical experience? No problem! You will be provided training and tools needed to learn about an ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Dallas, TX · On-site

$15.75 - $20.75/hr

No optical experience? No problem! You will be provided training and tools needed to learn about an ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Dallas, TX · On-site

$15.75 - $20.75/hr

No optical experience? No problem! You will be provided training and tools needed to learn about an ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Bedford, TX · On-site

$14.50 - $19.25/hr

No optical experience? No problem! You will be provided training and tools needed to learn about an ... Participate in our Vision coverage and associate discounts on our products * Participate in our ...

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All JobsPatient Experience Associate JobsPatient Experience Associate Jobs in Dallas, TX

Patient Experience Associate information

See Dallas, TX salary details

$12

$23

$30

How much do patient experience associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for patient experience associate in Dallas, TX is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $28.08 per hour, depending on experience, location, and employer.

What is a patient experience associate?

A Patient Experience Associate is a healthcare professional responsible for ensuring that patients have a positive and comfortable experience during their visit to a medical facility. They typically assist with patient intake, answer questions, address concerns, and act as a liaison between patients and medical staff. Their goal is to improve patient satisfaction by providing compassionate support, resolving issues, and facilitating clear communication. Patient Experience Associates may also collect feedback from patients to help healthcare organizations enhance their services.

How does a patient experience associate typically collaborate with clinical staff to improve patient satisfaction?

Patient Experience Associates work closely with nurses, doctors, and other clinical staff to address patient concerns and ensure a positive experience throughout their healthcare journey. They often act as a liaison, communicating feedback from patients to the care team and helping to resolve issues in real time. This collaborative approach helps identify areas for improvement and ensures that patient needs are met promptly and professionally. Regular meetings and interdisciplinary rounds are common opportunities for Patient Experience Associates to contribute insights and advocate for patient-centered solutions.

What are the key skills and qualifications needed to thrive as a patient experience associate, and why are they important?

To thrive as a Patient Experience Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records (EHRs), and appointment scheduling software is important for daily tasks. Exceptional interpersonal skills, problem-solving ability, and empathy help you connect with patients and resolve concerns effectively. These skills and qualities are crucial for ensuring a positive patient experience, enhancing satisfaction, and supporting smooth healthcare operations.

What is the difference between Patient Experience Associate vs Patient Services Coordinator?

AspectPatient Experience AssociatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; healthcare customer service experience
Work EnvironmentHospitals, clinics, outpatient centersHospitals, clinics, healthcare facilities
Primary ResponsibilitiesEnhancing patient satisfaction, addressing concerns, guiding patientsScheduling, patient communication, coordinating services
Industry UsageCommonly used in healthcare settings to improve patient experienceUsed in healthcare to manage patient interactions and logistics

The Patient Experience Associate focuses on improving patient satisfaction and addressing concerns, while the Patient Services Coordinator handles scheduling and logistical tasks. Both roles are vital in healthcare settings and often overlap in patient interaction, but their primary functions differ.

What are the most commonly searched types of Patient Experience jobs in Dallas, TX?

The most popular types of Patient Experience jobs in Dallas, TX are:

What are popular job titles related to Patient Experience Associate jobs in Dallas, TX?

For Patient Experience Associate jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Patient Experience Associate jobs in Dallas, TX look for?

The top searched job categories for Patient Experience Associate jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Patient Experience Associate jobs?

Cities near Dallas, TX with the most Patient Experience Associate job openings:

Patient Experience Associate jobs near you

Clinic Experience Associate

Kleiman Evangelista Eye Centers of Texas

Arlington, TX • On-site

$19 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Clinic Experience Associate

Arlington KE Eye Centers - ARLINGTON, TX 76018

Salary Range $19.00 - $23.50 Hourly

Description

Are you someone who cares about patients? Who loves solving problems? With great communication skills and attention to detail. If so, we would love to have you as part of our family.

Kleiman Evangelista is looking for a full time Front Desk Receptionist for our Clinic, and we are willing to train!

Kleiman Evangelista Eye Centers of Texas is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in the Dallas Fort Worth Metroplex and beyond. With nearly 40 years of experience, Kleiman Evangelista's team of board-certified doctors is committed to delivering the highest-quality eye care in Texas.

Our mission is to improve people's lives through better vision and outstanding patient experiences.

What you will do:

  • Greet patients as they arrive at the office in a friendly and professional manner.
  • Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous and timely manner.
  • Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.
  • Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.
  • Check patients in and out and schedule any needed appointments.
  • Bill out visits through insurance, collect payments, and enter correct CPT/ ICD-10 codes to ledger
  • Assist with end of day counts and prepare accurate daily deposits

What we require:

  • Two years of patient/customer care experience (or equivalent customer related ability)
  • Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
  • Excellent oral and written communication skills
  • Exceptional customer relationship skills

What we offer:

  • Medical
  • Dental
  • Vision Discounts
  • Educational reimbursements for COA OR COT certifications
  • 401(k) with generous company match and 100% vesting upon contribution
  • Life Insurance
  • Short Term & Long-Term Disability options
  • Employee Assistance Program
  • Generous time off plans and company paid holidays
  • Uniform allowance

Icon Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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