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Patient Encounter Jobs (NOW HIRING)

Johns Hopkins Healthcare

PSC III

Columbia, MD · On-site

$17 - $21.75/hr

The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and ...

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How much do patient encounter jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient encounter in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a patient encounter role, and why are they important?

Excelling in patient encounters requires strong clinical knowledge, effective patient assessment abilities, and often a relevant healthcare qualification such as nursing or medical certification. Familiarity with electronic health records (EHRs), appointment scheduling systems, and diagnostic tools is typically expected. Outstanding interpersonal skills, active listening, and empathy help build trust and ensure clear communication with patients. These skills are crucial for delivering quality care, ensuring accurate documentation, and fostering positive patient experiences.

What are some common challenges faced during patient encounters, and how can professionals effectively address them?

During patient encounters, professionals often face challenges such as language barriers, managing patients' expectations, and building trust quickly. Effective communication skills, cultural sensitivity, and active listening are essential to address these challenges. Utilizing translation services, setting clear expectations, and demonstrating empathy can help ensure a positive experience for both patients and healthcare providers.

What is the difference between Patient Encounter vs Medical Assistant?

AspectPatient EncounterMedical Assistant
CredentialsVaries; often no formal certification requiredCertified or registered in many cases
Work EnvironmentClinics, hospitals, outpatient settingsDoctor's offices, clinics, hospitals
Primary ResponsibilitiesDocument patient visits, gather medical history, assist during examsVitals, prepare patients, assist with procedures, administrative tasks
Industry UsageUsed in healthcare settings for patient documentationCommonly employed in clinical support roles

While a Patient Encounter refers to the interaction or visit with a patient, a Medical Assistant is a healthcare professional who facilitates these encounters by performing clinical and administrative tasks. Understanding this distinction helps clarify roles within healthcare settings and job search queries.

What is a patient encounter?

Patient encounters refer to any interaction between a patient and a healthcare provider for the purpose of providing healthcare services. This can include in-person visits, telehealth appointments, consultations, examinations, and follow-up care. Each encounter is documented in the patient's medical record and may involve diagnosis, treatment, and communication about the patient's health. Accurate documentation of patient encounters is essential for quality care, medical billing, and legal purposes.
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What are the most commonly searched types of Patient Encounter jobs?

The most popular types of Patient Encounter jobs are:

What job categories do people searching Patient Encounter jobs look for?

The top searched job categories for Patient Encounter jobs are:

Patient Encounter jobs near you
Infographic showing various Patient Encounter job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 71% Full Time, 18% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,702 per year, or $23.4 per hour.

Patient Access Rep PRN

Spartanburg Regional Medical Center

Greer, SC • On-site

$16.50 - $21.25/hr

Per diem

Re-posted 26 days ago

Spartanburg Regional Healthcare System rating

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

530th of 887 rated healthcare providers

Job description

Job Requirements
Position Summary
The Patient Access Representative position receives, coordinates and implements the initial patient experience by providing critical functions essential to ensuring proper clinical treatment, billing and reimbursement, patient satisfaction as well as efficient and accurate handling of the patient registration process.
Minimum Requirements
Education
  • High School diploma or equivalency

Experience
  • One-year experience in healthcare access, customer service, and/or financial setting

License/Registration/Certifications
  • N/A

Preferred Requirements
Preferred Education
  • Associates degree

Preferred Experience
  • Three years of experience in healthcare access, customer service, and/or financial setting

Preferred License/Registration/Certifications
  • N/A

Core Job Responsibilities
  • Accurately completes a quality registration in the HIS system that maintains the integrity of demographic and financial information required for clinical and billing functions for every patient encounter
  • Responsible for utilization of time and management of work processes to ensure organizational and departmental expectations are met
  • Verification and review of insurance benefits and financial clearance for all payors at each encounter
  • Works in conjunction with the Centralized Referral Center to ensure prior authorizations have been obtained
  • Research and resolve all registration occurrences for demographic, clinical and insurance accuracy
  • Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical registration practices
  • Accurately complete patient estimate letter and attempt cash collection when applicable and process patient payments for account posting
  • Responsible for practicing AIDET in all customer/patient related encounters
  • Reviews and ensures that all medical orders are compliant and meet government and hospital guidelines as well as clinical protocols
  • Completes clinical screening for specified modalities to ensure patient safety
  • Ensures proper utilization of computer systems to facilitate efficient and effective workflow processes
  • Ability to obtain insurance eligibility and benefit information from payors via phone, RTE, or web in order to provide patient with estimated responsibility for services requested or rendered
  • Maintain an accurate cash drawer and functions related to cash drawer reconciliation and deposit
  • Performs other duties assigned by department supervisor or manager

What Spartanburg Regional Healthcare System employees say

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About Spartanburg Regional Healthcare System

Sourced by ZipRecruiter

Spartanburg Regional Healthcare System is a leader in the healthcare industry, located in Spartanburg, SC, US. As a comprehensive health system, it offers services encompassing everything from wellness, prevention, and care coordination to specific medical treatments for a wide range of diseases and health issues. Spartanburg Regional Healthcare System was founded in 1921 and has since developed a reputation for excellence and innovative care, growing to include six hospitals, 100 medical offices, 8,000 associates and more than 900 medical staff.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Spartanburg, SC, US

Year founded

1921

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