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Patient Encounter Jobs (NOW HIRING)

OVP Health

Patient Encounter Specialist

Grundy, VA · On-site

$16 - $20.50/hr

The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments in a face to face setting.

OVP Health

Patient Encounter Specialist

Massillon, OH · On-site

$16.50 - $21/hr

The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments. PRINCIPAL DUTIES AND ...

OVP Health

Patient Encounter Specialist

Massillon, OH · On-site

$16.50 - $21/hr

The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments. PRINCIPAL DUTIES AND ...

OVP Health

Patient Encounter Specialist

Grundy, VA · On-site

$16 - $20.50/hr

The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments in a face to face setting.

Temple Health

Patient Interviewer

Philadelphia, PA · On-site

Continually promotes a positive patient encounter as the first impression of the Hospital. Education High School Diploma or Equivalent Required or Combination of relevant education and experience may ...

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How much do patient encounter jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for patient encounter in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Patient Encounter role, and why are they important?

Excelling in patient encounters requires strong clinical knowledge, effective patient assessment abilities, and often a relevant healthcare qualification such as nursing or medical certification. Familiarity with electronic health records (EHRs), appointment scheduling systems, and diagnostic tools is typically expected. Outstanding interpersonal skills, active listening, and empathy help build trust and ensure clear communication with patients. These skills are crucial for delivering quality care, ensuring accurate documentation, and fostering positive patient experiences.

What are some common challenges faced during patient encounters, and how can professionals effectively address them?

During patient encounters, professionals often face challenges such as language barriers, managing patients' expectations, and building trust quickly. Effective communication skills, cultural sensitivity, and active listening are essential to address these challenges. Utilizing translation services, setting clear expectations, and demonstrating empathy can help ensure a positive experience for both patients and healthcare providers.

What is the difference between Patient Encounter vs Medical Assistant?

AspectPatient EncounterMedical Assistant
CredentialsVaries; often no formal certification requiredCertified or registered in many cases
Work EnvironmentClinics, hospitals, outpatient settingsDoctor's offices, clinics, hospitals
Primary ResponsibilitiesDocument patient visits, gather medical history, assist during examsVitals, prepare patients, assist with procedures, administrative tasks
Industry UsageUsed in healthcare settings for patient documentationCommonly employed in clinical support roles

While a Patient Encounter refers to the interaction or visit with a patient, a Medical Assistant is a healthcare professional who facilitates these encounters by performing clinical and administrative tasks. Understanding this distinction helps clarify roles within healthcare settings and job search queries.

What are patient encounters?

Patient encounters refer to any interaction between a patient and a healthcare provider for the purpose of providing healthcare services. This can include in-person visits, telehealth appointments, consultations, examinations, and follow-up care. Each encounter is documented in the patient's medical record and may involve diagnosis, treatment, and communication about the patient's health. Accurate documentation of patient encounters is essential for quality care, medical billing, and legal purposes.
More about Patient Encounter jobs
What are the most commonly searched types of Patient Encounter jobs? The most popular types of Patient Encounter jobs are:
What job categories do people searching Patient Encounter jobs look for? The top searched job categories for Patient Encounter jobs are:
Patient Encounter jobs near you
Infographic showing various Patient Encounter job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $48,702 per year, or $23.4 per hour.
Patient Encounter Specialist

Patient Encounter Specialist

OVP Health

Grundy, VA • On-site

$16 - $20.50/hr

Full-time

Posted 20 days ago

Job description

Salary:

JOB DESCRIPTION: The job of the Patient Encounter Specialist is to greet patients and welcome them into the office, schedule appointments by phone and schedule follow up appointments in a face to face setting.


PRINCIPAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities of the office assistant are:

Register new patients.

Collect co-payments or balances on out-standing accounts.

Input insurance information

Scan a photo id and insurance card(s).

Check patients in and notify the nurse/provider that the patient is here and ready to be taken back.

Check patients out.

Answer all phone calls that come into your line.

Make follow up appointments per the providers instructions.

Help the provider in any way he/she might ask of you.

Be ready to type letters or send faxes for the provider or nurse if asked.

If in an office that uses paper charts, you will be required to help file charts and pull them for the next day.

Take messages for other staff members and provider if the patient or person does not want to leave a voice message and make sure they are delivered to the correct person.

Send the task to the correct person that it should be sent to.

Call the next days patients before you leave if you are in an office that doesnt have an automated calling system to remind patients of their appointments.

If you have to file charts, make sure the provider has finished all charting before you file the chart away.


QUALIFICATIONS:

  • Must have at least a High School Diploma or G.E.D.
  • Working knowledge of how a medical office runs.
  • At least one year of experience working in the medical field would be preferred but not required.
  • CPR Certified preferred.
  • 2+ years experience in a dental setting


    Our Mission

    Centered in compassion and excellence, we serve to save lives while nurturing stronger and healthier communities for our persons served , employees, and families.


    CORE VALUES:

    Moral, Ethical and Behavioral Guidelines

    Family: OVP Health Care is proud to be a family-owned company. We hold ourselves to the highest standards: the family values that are passed from generation to generation. However, at OVP Health Care we also believe that our coworkers, our persons served and our community are family. That means we will always treat you like family, no matter what health struggle you're facing.

    Quality:In an ever-changing health care industry, our commitment to consistent, high-quality care has been the same since day one. Our highly trained physicians and nurses are constantly striving to provide the latest, most advanced care and treatment to persons served . Our medication-assisted treatment program is fully accredited by CARF (Commission on Accreditation of Rehabilitation Facilities). In everything we do, our goal is to provide persons served and their loved ones with the highest level of care possible.

    Community: At OVP Health Care, we believe in giving back. And our commitment to improving the communities we serve doesn't stop at providing high-quality medical care. After work and on weekends, OVP Health Care employees can be found volunteering in the community, and we are proud to support a number of nonprofit groups in the areas we serve.

    Integrity: Ethical, responsible health care is a nonnegotiable at OVP Health Care. We treat our coworkers, our persons served and our communities with honesty, truest and respect and hold ourselves to the highest standards of ethics and professionalism. Earning a patient's trust and loyalty is our greatest reward.


    EEO Statement

    OVP Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.In addition to federal law requirements, OVP Health Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers ,leaves of absence, compensation and training.


    OVP Health Care expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.Improper inference with the ability of OVP Health Care employees to perform their job duties may result in discipline up to and including discharge.