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Patient Care Manager Jobs in Normal, IL (NOW HIRING)

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Patient Care Coordinator I - 001

Bloomington, IL · On-site

$16.75 - $22/hr

Patient Care Coordinator I General & Responsibilities This is a customer-facing position that ... Excellent time management skills * Attention to detail * Efficiency at multi-tasking * Proficiency ...

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How much do patient care manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient care manager in Normal, IL is $39.00, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $50.29 per hour, depending on experience, location, and employer.

What is a patient care manager?

A patient care manager provides health services to patients. Job duties vary but may include maintaining health information and overseeing other employees to maintain care standards. In some cases, they may also apply a program of care and make adjustments as needed. Career qualifications typically include a bachelor’s degree in nursing or an administrative health services field.

What is a patient care manager?

A Patient Care Manager is a healthcare professional responsible for overseeing the coordination and quality of care provided to patients within a medical facility or organization. They supervise nursing staff, manage patient care plans, and ensure compliance with healthcare regulations and standards. Patient Care Managers also serve as a liaison between patients, families, and healthcare teams to facilitate effective communication and patient satisfaction. Their goal is to improve patient outcomes and the overall efficiency of healthcare services.

How does a patient care manager typically collaborate with clinical staff to improve patient outcomes?

A Patient Care Manager works closely with nurses, physicians, and allied health professionals to coordinate and enhance care delivery. They often lead interdisciplinary team meetings, review patient care plans, and facilitate communication between departments to ensure continuity of care. By addressing workflow bottlenecks and supporting evidence-based practices, Patient Care Managers help optimize patient outcomes and staff satisfaction. Regular collaboration with clinical staff is essential for identifying and resolving care challenges promptly.

What are the key skills and qualifications needed to thrive as a patient care manager, and why are they important?

To thrive as a Patient Care Manager, you need a strong background in nursing or healthcare management, often with a BSN or MSN degree and relevant licensure. Familiarity with healthcare management software, electronic health records (EHRs), and quality assurance systems is typically required. Leadership, problem-solving, and effective communication are crucial soft skills for coordinating teams and ensuring patient satisfaction. These competencies are vital to deliver high-quality patient care, drive team performance, and maintain compliance with healthcare standards.

What is the difference between Patient Care Manager vs Patient Coordinator?

AspectPatient Care ManagerPatient Coordinator
CredentialsTypically requires a nursing license or healthcare management certificationOften requires a high school diploma or associate degree, with some roles preferring healthcare-related certifications
Work EnvironmentHospitals, clinics, healthcare facilities, managing staff and patient care processesMedical offices, hospitals, outpatient centers, focusing on scheduling and patient communication
Employer & Industry UsageHealthcare providers, hospitals, clinicsMedical practices, hospitals, outpatient centers
Common Search & ComparisonPatient Care Manager vs Patient Coordinator

The main difference between a Patient Care Manager and a Patient Coordinator lies in their responsibilities and qualifications. Patient Care Managers oversee patient care quality, staff management, and healthcare operations, often requiring healthcare licenses or management certifications. Patient Coordinators primarily handle scheduling, patient communication, and administrative tasks, with fewer credential requirements. Both roles are vital in healthcare settings but serve different functions within patient care delivery.

More about Patient Care Manager jobs

What are the most commonly searched types of Patient Care jobs in Normal, IL?

The most popular types of Patient Care jobs in Normal, IL are:

What cities near Normal, IL are hiring for Patient Care Manager jobs?

Cities near Normal, IL with the most Patient Care Manager job openings:

Patient Care Manager jobs near you
Infographic showing various Patient Care Manager job openings in Normal, IL as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 22% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $81,113 per year, or $39 per hour.

Patient Care Leader (RN) - Acute Care

Memorial Health

Lincoln, IL • On-site

$39.15 - $62.64/hr

Full-time

Re-posted 8 days ago

Memorial Health rating

7.0

Company rating: 7.0 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

414th of 891 rated healthcare providers

Job description

MinUSD $39.15/Hr.MaxUSD $62.64/Hr.Overview

The Patient Care Leader (RN) is a mentor and a colleague/customer advocate.  This individual possesses the skills to identify, introduce and assimilate change successfully into the practice environment through and with colleagues.  The Patient Care Leader provides effective professional direction to facilitate staff satisfaction, promote unity, and achieve optimal nursing outcomes. 

To review Memorial's Benefits click here: Benefits - Memorial HR

Qualifications

Licensure/Certification/Registry:

  • Current RN license in the State of Illinois required.
  • Healthcare Provider or Instructor BLS certification required.
  • BSN or MSN preferred.

Experience:

  • Minimum of 3 years hospital experience required.
  • Leadership experience preferred.

Other Knowledge/Skills/Abilities:

  • Demonstrates outstanding human relations & communication skills.
  • Comfortable with change.
  • Excellent critical thinking skills.
  • Strong, creative, and flexible problem-solving skills.
  • Demonstrates responsibility for own personal and professional growth.
  • Able and willing to mentor and coach clinical and secretarial colleagues.
  • Promotes teamwork among acute care colleagues and with other departments.
Responsibilities
  • Assists manager with planning, education and implementation of process improvements.
  • Performs safety audits to ensure ongoing regulatory compliance.
  • Performs chart audits to validate compliance with care protocols and documentation standards.
  • Assists the manager with review of policy and procedures.
  • Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
    • SAFETY: Prevent Harm - I put safety first in everything I do.  I take action to ensure the safety of others.
    • COURTESY: Serve Others - I treat others with dignity and respect.  I project a professional image and positive attitude.
    • QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.
    • EFFICIENCY: Reduce Waste - I use time and resources wisely.  I prevent defects and delays.
  • Coordinates unit-specific orientation of new colleagues and monitors their progress after orientation is complete.
  • Facilitates colleague participation in development of unit goals.
  • Represents the acute care unit at specific committees as assigned.
  • Assists with investigation, follow through, and process improvement related to Sensor reports.
  • Serves as coach and mentor to colleagues in clinical and secretarial roles.
  • Maintains clinical excellence by participating in patient care and regularly serves as staff nurse.
  • Facilitates colleague education and participation at hospital events.
  • Demonstrates ability to foster team work within the department as well as across departments.
  • Provides input into colleague performance appraisals.
  • Assists the manager in preparation of unit budget by providing input into needed supplies and equipment.
  • Works with manager to develop plans to address colleague concerns identified by the Employee Opinion Survey.
  • Works with colleagues to ensure work schedules are complete and appropriate while utilizing a self-schedule method.
  • Works with manager to ensure staffing is appropriate each shift based on quantity & acuity of patients as well as skill level of colleagues scheduled to work. Makes adjustments as needed.
  • Works with manager to ensure that pertinent information is shared with all colleagues.
  • Works closely with manager, colleagues and physicians to identify opportunities to improve and facilitate patient satisfaction.
  • Performs patient rounds to assure patient satisfaction is achieved and concerns related to plan/provision of care are addressed prior to discharge.
  • Performs other related work as required or requested.

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    The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

    Employment Type: FULL_TIME

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