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Patient Care Associate Jobs in Rio Rancho, NM (NOW HIRING)

Patient Care Coordinator

Albuquerque, NM · On-site

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

Patient Care Coordinator

Albuquerque, NM · On-site

$17 - $22.25/hr

Patient Care Coordinator - Orbit Family Eyecare Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly ...

Patient Care Coordinator

Albuquerque, NM · On-site

$16.75 - $22/hr

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental ...

Patient Care Assistant - PCA

Albuquerque, NM · On-site

$15.75 - $21.50/hr

Patient Care Assistant - PCA Are you looking for a Patient Care Assistant - PCA job that will allow you to give back to your community and broaden your skills? Visiting Angels' office in Albuquerque ...

Patient Care Assistant - PCA

Albuquerque, NM · On-site

$15.75 - $21.50/hr

Patient Care Assistant - PCA Are you looking for a Patient Care Assistant - PCA job that will allow you to give back to your community and broaden your skills? Visiting Angels' office in Albuquerque ...

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Patient Care Associate information

See Rio Rancho, NM salary details

$11

$22

$28

How much do patient care associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for patient care associate in Rio Rancho, NM is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $26.68 per hour, depending on experience, location, and employer.

What are Patient Care Associates?

Patient Care Associates (PCAs) are healthcare professionals who assist nurses and other medical staff in providing basic care to patients in hospitals, clinics, or long-term care facilities. Their responsibilities often include helping patients with daily activities like bathing, dressing, feeding, and mobility. PCAs also monitor vital signs, report changes in patient conditions, and ensure a safe and clean environment. They play a critical role in supporting both patients and the healthcare team, fostering comfort and well-being during a patient’s stay.

What are the key skills and qualifications needed to thrive as a Patient Care Associate, and why are they important?

To thrive as a Patient Care Associate, you need a solid understanding of basic patient care, vital sign monitoring, and infection control, often supported by a high school diploma and completion of a certified nursing assistant (CNA) program. Familiarity with electronic health record (EHR) systems and basic medical equipment is typically required. Strong communication, compassion, and teamwork skills help Patient Care Associates effectively support patients and collaborate with healthcare professionals. These abilities are crucial for delivering safe, high-quality patient care and maintaining efficient healthcare operations.

Is PCA a stressful job?

Patient Care Associates often work in fast-paced healthcare environments, which can be physically and emotionally demanding. The job requires strong communication skills, attention to detail, and the ability to handle patient needs and emergencies, which can contribute to stress levels. However, proper training and support can help manage job-related stress effectively.

Is a patient care associate the same as a CNA?

A patient care associate (PCA) is similar to a certified nursing assistant (CNA) but may have different training requirements depending on the state or facility. Both roles involve providing basic patient care, such as assisting with activities of daily living and monitoring patient conditions, often under the supervision of nurses. However, CNAs typically complete a state-approved training program and certification, while PCAs may have varying qualifications and responsibilities.

What are some of the common challenges Patient Care Associates face when balancing patient needs with administrative tasks?

Patient Care Associates often find themselves juggling direct patient care responsibilities—such as assisting with daily living activities and monitoring vital signs—with necessary administrative duties like updating patient records and coordinating with nursing staff. Time management and prioritization are key challenges, especially during busy shifts or in understaffed situations. Effective communication and teamwork help ensure that patient needs are met promptly without compromising documentation and procedural accuracy. Developing strong organizational skills can make it easier to manage these demands and provide high-quality patient care.

What are the responsibilities of a patient care associate?

A patient care associate (PCA) provides basic patient care under the supervision of nursing staff, including assisting with activities of daily living such as bathing, dressing, and feeding. They monitor patient conditions, take vital signs, and help with mobility and comfort, often working in hospitals, clinics, or long-term care facilities. Strong communication skills and basic medical knowledge are essential for this role.

What Is a Patient Care Associate?

A patient care associate works to meet the basic needs of patients in a variety of healthcare facilities, especially hospitals and nursing homes. Some employers refer to people in this position as a "nursing assistant." In this career, your job duties include checking vital signs, feeding patients who are not able to feed themselves, changing and cleaning bedding, and moving or turning patients. This career requires basic medical training, but you do not need a specific degree. Some patient care associates may have additional duties depending on their level of certification.

Who gets paid more, PCT or CNA?

Patient Care Technicians (PCTs) generally earn higher wages than Certified Nursing Assistants (CNAs) due to additional responsibilities, skills, and sometimes required certifications. PCTs often perform more complex tasks and may work in specialized settings, which can lead to higher pay. However, salaries vary by location, employer, and experience.

What is the difference between Patient Care Associate vs Certified Nursing Assistant?

AspectPatient Care AssociateCertified Nursing Assistant
CertificationsTypically requires a Patient Care Technician or similar certificationRequires CNA certification
Work EnvironmentHospitals, clinics, long-term care facilitiesHospitals, nursing homes, long-term care facilities
Job DutiesAssisting with patient care, vital signs, basic proceduresBasic patient care, hygiene, vital signs, mobility assistance

Both roles involve direct patient care in healthcare settings and may require similar certifications. However, Patient Care Associates often have a broader scope of duties and may work in more diverse environments, while CNAs focus primarily on basic patient assistance and hygiene tasks.

What are the most commonly searched types of Patient Care jobs in Rio Rancho, NM? The most popular types of Patient Care jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Patient Care Associate jobs? Cities near Rio Rancho, NM with the most Patient Care Associate job openings:
Infographic showing various Patient Care Associate job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,809 per year, or $22 per hour.
Patient Care Coordinator

Patient Care Coordinator

Touro University

Albuquerque, NM • On-site

$16.75 - $22/hr

Full-time

Re-posted 25 days ago


Touro University rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

511th of 555 rated colleges and universities


Job description

The Patient Care Coordinator (PCC) coordinates the daily desk operations in the dental clinic and provides excellent customer service to both the patients and students of Touro College of Dental Medicine Albuquerque, New Mexico. The incumbent provides a positive student and patient experience, collects money, updates patient demographics, schedules, student/patient appointments, and closes out appointments. The Patient Care Coordinator reports to the Director of Clinical Operations. This position strives to make each phase of the patient treatment a positive experience from the initial patient phone call on through the completion of the dental treatment care. The PCC acts as the primary point of contact for patients within the Clinic Group Practices.


  • Perform check-in, update demographics, collect and upload patient dental insurance information, and verify dental eligibility when needed
  • Updating the student appointment book with cancellations and no-shows as needed
  • Monitor student attendance and student patient roster
  • Perform check-out duties:
    • Process patient walk-out for services provided and notify patient of required payment due
    • Documentation in the Electronic Health Record, any communication with the patient
  • Perform End of Day closing duties and run End of the Day reports
  • Evaluate patient accounts:
    • Collect payments, prepare adjustments, & allocate funds
    • Work collaboratively with the Clinical Practice Leader (CPL) to support the Group Practice team with their patient care management
    • Meet at least weekly with CPL to review student compliance
  • Check emails voicemails and respond to them in a timely fashion
  • Promote hospitality and respect for all patients, students, and faculty
  • Collect and send additional information requested by insurance companies
  • Run reports assigned to control patients
  • Accounts Receivable balances; (unapproved charges, pre-payments, & open balances)
  • Communicate with the lab coordinator to clarify any financial hold
  • Monitor student attendance
  • Monitor student entering and obtaining faculty approval of daily codes and notes
  • Communicate with patients to minimize or resolve patient issues within the school before escalation
  • Report escalated patient issues to the Director of Clinical Operations
  • Schedule Uber transportation for patient when required
  • Safeguard patient privacy and confidentiality
  • Answer the phones expeditiously and communicate effectively with callers including patients, faculty, students, coworkers, call center, etc
  • Participate in periodic huddles with the clinic team
  • Perform other duties assigned in support of clinic operations and patient care services as may be requested by Leadership

Education/Experience
  • High School Diploma/GED Eqvlnt required.
Knowledge/Skills/Abilities
  • General administrative duties required
  • Proficiency in Microsoft Office Suite including Word, PowerPoint, & Outlook required
  • Strong attention to details required
  • Effectively manage and organize daily tasks, independently and with a team, while balancing multiple projects and meeting deadlines required
  • Accuracy and productivity in completing tasks required
  • Customer service and team orientated required
  • Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
  • Demonstrated proficiency in communication (written and verbal) required
  • Accurate data entry skills experience with AxiUm, computer program entry is desirable.
  • Adherence to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.
  • Must be available for work during the hours assigned for student instruction and practice development.
  • Fluent in English; Spanish speaking a plus.
Working Conditions
  • Able to lift up to 5 lbs.
  • Patient care/facing role


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