The Patient Experience Associate plays a vital role in supporting continuity of care and delivering exceptional patient experiences. This role proactively contacts patients within 48 hours of ...
The Patient Experience Associate plays a vital role in supporting continuity of care and delivering exceptional patient experiences. This role proactively contacts patients within 48 hours of ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Dining Associate
Saint Louis, MO · On-site
$17 - $21.07/hr
As a Patient Dining Associate, you'll provide a reassuring presence while taking patient orders/preparing trays and delivering patient meals. Join us in our mission to provide quality care and make a ...
Patient Dining Associate
Saint Louis, MO · On-site
$17 - $21.07/hr
As a Patient Dining Associate, you'll provide a reassuring presence while taking patient orders/preparing trays and delivering patient meals. Join us in our mission to provide quality care and make a ...
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH)in Bolivar, MOis hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH)in Bolivar, MOis hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
As a Patient Dining Associate, you'll provide a reassuring presence while taking patient orders/preparing trays and delivering patient meals. Join us in our mission to provide quality care and make a ...
As a Patient Dining Associate, you'll provide a reassuring presence while taking patient orders/preparing trays and delivering patient meals. Join us in our mission to provide quality care and make a ...
Patient Dining Associate
Saint Louis, MO · On-site
As a Patient Dining Associate, you'll provide a reassuring presence while taking patient orders/preparing trays and delivering patient meals. Join us in our mission to provide quality care and make a ...
Patient Dining Associate
Saint Louis, MO · On-site
As a Patient Dining Associate, you'll provide a reassuring presence while taking patient orders/preparing trays and delivering patient meals. Join us in our mission to provide quality care and make a ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Access Associate
Bolivar, MO · On-site
Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care ...
Patient Dining Associate
Saint Louis, MO · On-site
$15.50 - $19.50/hr
Come join us at Barnes-Jewish Hospital as a Patient Dining Associate. DAILY PAY AVAILABLE * Full Time * Must Be Able to Work AM & PM Shifts * Rotating Weekends and Holidays * Assembling Trays
Patient Dining Associate
Saint Louis, MO · On-site
$15.50 - $19.50/hr
Come join us at Barnes-Jewish Hospital as a Patient Dining Associate. DAILY PAY AVAILABLE * Full Time * Must Be Able to Work AM & PM Shifts * Rotating Weekends and Holidays * Assembling Trays
The Patient Scheduling Associate provides the highest level of customer service as they assist patients with routine scheduling of new and follow-up appointments requested by patients and providers ...
The Patient Scheduling Associate provides the highest level of customer service as they assist patients with routine scheduling of new and follow-up appointments requested by patients and providers ...
Patient Care Associate/Technician- 3D
Springfield, MO · On-site
$100/day
Patient Care Associate/Patient Care Technician Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patient's highest level of wellness. Works ...
Patient Care Associate/Technician- 3D
Springfield, MO · On-site
$100/day
Patient Care Associate/Patient Care Technician Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patient's highest level of wellness. Works ...
The Patient Scheduling Associate provides the highest level of customer service as they assist patients with routine scheduling of new and follow-up appointments requested by patients and providers ...
The Patient Scheduling Associate provides the highest level of customer service as they assist patients with routine scheduling of new and follow-up appointments requested by patients and providers ...
$100/day
Patient Care Associate/Patient Care Technician Department : 7B Hours : Full-Time and part-time Nights Overview : Under the direction of the RN or LPN, assists in the individualized care of the ...
$100/day
Patient Care Associate/Patient Care Technician Department : 7B Hours : Full-Time and part-time Nights Overview : Under the direction of the RN or LPN, assists in the individualized care of the ...
$100/day
Patient Care Associate/Patient Care Technician Department : 3B Hours : Full and Part Time available Overview : Under the direction of the RN or LPN, assists in the individualized care of the patient ...
$100/day
Patient Care Associate/Patient Care Technician Department : 3B Hours : Full and Part Time available Overview : Under the direction of the RN or LPN, assists in the individualized care of the patient ...
Patient Care Associate (PCA) / Patient Care Technician (PCT) About the Unit - Orthopedics The Orthopedics unit specializes in the care of postoperative patients following elective knee and hip ...
Patient Care Associate (PCA) / Patient Care Technician (PCT) About the Unit - Orthopedics The Orthopedics unit specializes in the care of postoperative patients following elective knee and hip ...
Patient Care Associate/Technician- 7B
Springfield, MO · On-site
$100/day
Patient Care Associate/Patient Care Technician Department : 7B Hours : Full-Time and part-time Nights Overview : Under the direction of the RN or LPN, assists in the individualized care of the ...
Patient Care Associate/Technician- 7B
Springfield, MO · On-site
$100/day
Patient Care Associate/Patient Care Technician Department : 7B Hours : Full-Time and part-time Nights Overview : Under the direction of the RN or LPN, assists in the individualized care of the ...
$100/day
Patient Care Associate/Patient Care Technician Department : 3D Hours : full and part time available Overview : Under the direction of the RN or LPN, assists in the individualized care of the patient ...
$100/day
Patient Care Associate/Patient Care Technician Department : 3D Hours : full and part time available Overview : Under the direction of the RN or LPN, assists in the individualized care of the patient ...
Patient Care Associate/Technician- 3B
Springfield, MO · On-site
$100/day
Patient Care Associate/Patient Care Technician Department : 3B Hours : Full and Part Time available Overview : Under the direction of the RN or LPN, assists in the individualized care of the patient ...
Patient Care Associate/Technician- 3B
Springfield, MO · On-site
$100/day
Patient Care Associate/Patient Care Technician Department : 3B Hours : Full and Part Time available Overview : Under the direction of the RN or LPN, assists in the individualized care of the patient ...
Patient Associate information
See Missouri salary details
$11.72 - $13.28
2% of jobs
$13.28 - $14.84
6% of jobs
$14.84 - $16.40
8% of jobs
$17.61 is the 25th percentile. Wages below this are outliers.
$16.40 - $17.96
11% of jobs
$17.96 - $19.51
8% of jobs
The median wage is $20.92 / hr.
$19.51 - $21.07
16% of jobs
$21.07 - $22.63
7% of jobs
$22.63 - $24.19
8% of jobs
$24.19 - $25.75
6% of jobs
$25.88 is the 75th percentile. Wages above this are outliers.
$25.75 - $27.30
15% of jobs
$27.30 - $28.86
12% of jobs
$11
$21
$28
How much do patient associate jobs pay per hour?
What is the difference between Patient Associate vs Medical Assistant?
| Aspect | Patient Associate | Medical Assistant |
|---|---|---|
| Required Credentials | High school diploma; on-the-job training | High school diploma; certification often preferred |
| Work Environment | Hospitals, clinics, outpatient facilities | Clinics, hospitals, physician offices |
| Job Responsibilities | Patient support, scheduling, administrative tasks | Clinical tasks, patient prep, administrative duties |
| Industry Usage | Healthcare, patient care support | Healthcare, clinical support roles |
While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.
What are the duties of a patient associate?

Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 2 days ago
Mercy rating
6.4
Based on 207 frontline employees who took The Breakroom Quiz
639th of 887 rated healthcare providers
Job description
10010 Kennerly Road
St. Louis, MO 63128
Full Time, Days (40 hours/week)
Monday-Friday, 8:30a-5p or similar
Key Responsibilities
Post-Discharge Follow-Up
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Contact discharged patients within 48 hours to assess their transition home
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Verify receipt and understanding of discharge instructions
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Identify potential barriers to recovery and escalate concerns as appropriate
Care Coordination & Resource Navigation
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Provide contact information for primary care providers and outpatient services
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Assist patients in locating providers using Mercy physician finder resources
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Guide patients to relevant discharge information via After Visit Summary or MyMercy
Patient Advocacy & Education
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Educate patients on available resources to support recovery and prevent readmissions
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Reinforce understanding of follow-up care and next steps
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Serve as a patient advocate by addressing concerns and facilitating connections to additional support
Service Recovery
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Proactively identify and address service-related concerns from the hospital stay
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Escalate issues appropriately to ensure timely resolution and follow-up
Survey Engagement
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Educate patients on the importance of Patient Experience Surveys
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Encourage survey participation to support process improvement and caregiver recognition
Qualifications
Skills
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Excellent verbal communication and active listening skills
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Knowledge of medical terminology
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Proficiency with electronic health record (EHR) systems
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Strong customer service and problem-solving abilities
Experience
-
Previous experience in customer service, healthcare, or patient-facing roles preferred
Education
-
High school diploma or GED
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
About Mercy
Sourced by ZipRecruiter
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Chesterfield, MO, US
Year founded
1827