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Patient Associate Jobs in Connecticut (NOW HIRING)

UMR

Associate Patient Care | , Connecticut

Newington, CT · On-site

$16.15 - $28.80/hr

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly ...

UMR

Associate Patient Care | , | Physicians

Bloomfield, CT · On-site

$16 - $29/hr

Associate Patient Care Coordinator ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Associate Patient Care Coordinator to join our team. The position ...

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All JobsPatient Associate JobsPatient Associate Jobs in Connecticut

Patient Associate information

See Connecticut salary details

$11

$22

$29

How much do patient associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient associate in Connecticut is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.97 per hour, depending on experience, location, and employer.

What is the difference between Patient Associate vs Medical Assistant?

AspectPatient AssociateMedical Assistant
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job ResponsibilitiesPatient support, scheduling, administrative tasksClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportHealthcare, clinical support roles

While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.

What are the duties of a patient associate?

A patient associate assists healthcare staff by providing support to patients, such as helping with daily activities, ensuring comfort, and communicating patient needs to medical teams. They may also perform basic clerical tasks, monitor patient conditions, and maintain a clean and safe environment, often requiring good communication skills and basic medical knowledge.

What are the most commonly searched types of Patient jobs in Connecticut?

The most popular types of Patient jobs in Connecticut are:

What cities in Connecticut are hiring for Patient Associate jobs?

Cities in Connecticut with the most Patient Associate job openings:

Patient Associate jobs near you
Infographic showing various Patient Associate job openings in Connecticut as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 16% Part Time, 2% Temporary, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $46,330 per year, or $22.3 per hour.

Patient Services Associate

New Day Executive Search

New London, CT • On-site

$17 - $21.25/hr

Other

Re-posted 4 days ago

Job description

Patient Service Associate

The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency's commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.

Role And Responsibilities

Patient Experience:

  • Provide exceptional customer service to all patients, visitors and callers
  • Oversee the safe, efficient, and comfortable atmosphere of the reception area
  • Greet patients and other visitors to the agency and assist them as appropriate
  • Review schedules daily to ensure accuracy and fill appointment opportunities
  • Schedule and reschedule appointments in accordance with CHC scheduling guidelines
  • Collect, verify, update and document patient demographics, insurance information and forms
  • Reconcile patient visits daily

Insurance:

  • Verify active insurance coverage and status and update information as necessary
  • Collect patient payments, balances and copays
  • Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date
  • Complete end of day reporting and ensure records balance

Phones:

  • Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines
  • Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols

HIPAA:

  • Consistently ensure and maintain patient confidentiality

Other:

  • Escalate concerns to site leads/Operations Manager and offer suggestions for improvement
  • Support manager in monitoring inventory of supplies for the office
  • Meet and exceed assigned individual and departmental goals
  • Other duties and projects as assigned
Qualifications
  • Associates degree, medical office or medical assistant degree, or 2+ years of relevant experience in a patient services role
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Proven ability to multi task
  • Problem solving and critical thinking skills
  • Excellent organizational skills
  • Healthcare experience in Medical, Dental, or Behavioral Health preferred
  • Experience with Microsoft Power Point, Excel, Word, preferred
  • Bilingual skills, Spanish speaking, required

Apply