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Patient Associate Jobs in Hartford, CT (NOW HIRING)

UMR

Associate Patient Care | , Connecticut

Newington, CT · On-site

$16.15 - $28.80/hr

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly ...

UMR

Associate Patient Care | , | Physicians

Bloomfield, CT · On-site

$16 - $29/hr

Associate Patient Care Coordinator ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Associate Patient Care Coordinator to join our team. The position ...

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All JobsPatient Associate JobsPatient Associate Jobs in Hartford, CT

Patient Associate information

See Hartford, CT salary details

$12

$23

$31

How much do patient associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient associate in Hartford, CT is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Patient Associate vs Medical Assistant?

AspectPatient AssociateMedical Assistant
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job ResponsibilitiesPatient support, scheduling, administrative tasksClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportHealthcare, clinical support roles

While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.

What are the duties of a patient associate?

A patient associate assists healthcare staff by providing support to patients, such as helping with daily activities, ensuring comfort, and communicating patient needs to medical teams. They may also perform basic clerical tasks, monitor patient conditions, and maintain a clean and safe environment, often requiring good communication skills and basic medical knowledge.

What are the most commonly searched types of Patient jobs in Hartford, CT?

The most popular types of Patient jobs in Hartford, CT are:

Patient Associate jobs near you

Patient Scheduling Associate 2

Radiology Associates of Hartford

Enfield, CT • On-site

$17.25 - $21.75/hr

Full-time

Posted 12 days ago

Job description

Job Type
Full-time
Description
POSITION SUMMARY
Responsible for scheduling, canceling, and rescheduling of patient exams for multiple imaging center locations by collecting and processing accurate patient demographics and clinical information in accordance with Radiology Associates of Hartford protocol pertinent to the requested exam. Responsibilities are performed via phone and computer in a call center setting with a high volume of daily calls and fax requests from patients and/or referring physician offices. Performs other related duties with the job classification or organizations as necessary or as assigned by management.
ESSENTIAL RESPONSIBILITIES
  • Accept a high volume of inbound calls and schedule patient exams according to physician RX orders with the ability to balance scheduling priority and patient need aligned with RAH policy, scheduling guidelines and medical appropriateness while ensuring accuracy in a timely manner.
  • Accept special assignments/projects to support Call Center, Scheduling and RAH practices.
  • Complete outbound calls to schedule patient exams when a RX is received on unscheduled patients aligned with RAH policy, scheduling guidelines and medical appropriateness while ensuring accuracy in a timely manner.
  • Follow up on all patient and referring physician inquiries.
  • Respond to all calls with courtesy and professionalism.
  • Required to maintain a minimum daily average of 50+ scheduled exams with a minimal error rate.
  • Consult with referring physician offices to ensure written and/or electronic orders (RX) exist and obtain them as needed; verify completeness of RX once written or electronic RX is received.
  • Manage and escalate priority issues; route calls and questions to appropriate resources.
  • Communicate relevant information to the scheduling team lead, supervisor and/or management to maintain continuity of care.
  • Assure that patient rights to fair and equitable treatment, self-determination, individuality, privacy, and civil rights are maintained.
  • Maintain confidentiality of all classified and sensitive information and records, including patient care information by the Health Insurance Portability and Accountability Act (HIPAA).
  • Attend and participate in seminars, in-service educational classes, staff meetings and on-the-job training programs as required.
  • Work and manage outbound work queues
  • Maintain and optimize existing schedules daily
  • Proficiently manage incoming faxes
  • Provide job-shadowing, including answering questions, as needed
  • All other duties as assigned.

Requirements
KNOWLEDGE & SKILLS
  • Required: Proven track record of accurate and efficient work
  • Required: Computer experience and ability to type a minimum of 35 wpm

EDUCATION & EXPERIENCE
  • Required: High School Diploma or GED
  • Required: Radiology specific experience
  • Required: Minimum of 1 years' experience in Radiology scheduling

WORK ENVIRONMENT
This position is based in a healthcare facility that provides patient care services in a fast-paced and team-oriented environment.
Employees may work in various clinical or administrative areas depending on their role.
Radiology Associates of Hartford is an Equal Opportunity Employer

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