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Patient Assistance Program Jobs in Virginia (NOW HIRING)

$23.90 - $31.10/hr

Knowledge of patient assistance programs * Experience with prior authorization of medications * Strong organizational skills and detail oriented Licenses and Certifications * Registered Pharmacy ...

$23.90 - $31.10/hr

Knowledge of patient assistance programs * Experience with prior authorization of medications * Strong organizational skills and detail oriented Licenses and Certifications * Registered Pharmacy ...

Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and ...

Patient Services Coordinator

Bristow, VA ยท On-site

$16 - $23.39/hr

Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and ...

Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and ...

Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and ...

Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and ...

Patient Service Coordinator

Manassas, VA ยท On-site

$16 - $23.39/hr

Background/knowledge of government/state and patient assistance programs is preferred. Working knowledge of ICD-10 and CPT coding is preferred. Strong computer skills. Proficiency in Windows and ...

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Patient Assistance Program information

See Virginia salary details

$11

$21

$61

How much do patient assistance program jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for patient assistance program in Virginia is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.20 per hour, depending on experience, location, and employer.

What is a Patient Assistance Program job?

A Patient Assistance Program (PAP) job involves helping patients access financial assistance for medications and healthcare services. Employees in this role work with pharmaceutical companies, healthcare providers, and patients to determine eligibility and assist with the application process. They may also provide guidance on insurance coverage, medication affordability, and alternative support programs. The goal is to ensure that patients receive the treatments they need without financial hardship.

What are typical daily responsibilities for someone working in a Patient Assistance Program role?

In a Patient Assistance Program position, your daily responsibilities typically include assessing patient eligibility for various assistance programs, guiding patients through application processes, and communicating with healthcare providers or insurance representatives as needed. You may also be responsible for maintaining accurate records, following up on application statuses, and handling sensitive patient information in compliance with privacy regulations. The role often involves collaborating closely with a multidisciplinary team to ensure patients receive the medications or services they need in a timely manner. This combination of administrative and patient-facing tasks makes the position both dynamic and rewarding, with a strong focus on making a direct positive impact on patient access to care.

What are the key skills and qualifications needed to thrive in the Patient Assistance Program position, and why are they important?

To thrive in a Patient Assistance Program role, you need a strong understanding of healthcare systems, insurance coverage, and program eligibility requirements, often supported by experience in patient services or social work. Familiarity with healthcare databases, CRM tools, and knowledge of regulatory guidelines such as HIPAA are commonly required. Exceptional interpersonal skills, problem-solving abilities, and attention to detail help professionals navigate complex situations and communicate effectively with patients and providers. These skills ensure timely and accurate support for patients seeking access to healthcare resources and medications.

What are the most commonly searched types of Patient Assistance Program jobs in Virginia? The most popular types of Patient Assistance Program jobs in Virginia are:
What are popular job titles related to Patient Assistance Program jobs in Virginia? For Patient Assistance Program jobs in Virginia, the most frequently searched job titles are:

Patient Assistance Program Coordinator - as needed

Riverside Health System Non-Providers

Newport News, VA โ€ข On-site

$23.90 - $31.10/hr

Part-time

Posted 23 hours ago


Job description

Newport News, Virginia

Hiring Range

$23.90 - $31.10/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
The Patient Assistance Program Coordinator is the subject matter expert in performing tasks related to the management of third-party billing or patient financial assistance for patient within the health system and assists with managing and processing high dollar specialty medications and may be responsible for benefits investigation, obtaining prior authorizations, copay/foundation assistance, drug replacement services and patient financial counseling. Additional activities may include patient onboarding, order entry, financial tracking, patient care coordination, medication ordering/tracking, cold chain distribution and shipping activities. This role will assist with training/onboarding of new employees and continually seeks growth through education opportunities and is a liaison to disseminate learned information.
What you will do
  • Timely process of referrals and submit clinical supporting documentation to insurance carriers, manufacturers or foundations to expedite prior authorization and/or patient assistance processes. Collaborate with other departments to assist in obtaining prior authorizations, patient assistance medications or financial assistance. Assist with medical necessity documentations to expedite approvals and ensure that appropriate follow-up is performed. Follow prior authorization and/or patient assistance workflows and polices/procedures. Serves as a subject matter expert in the role and acts as a resources to other team members. Continually seeks growth educational opportunities and serves as a liaison to disseminate learned information.
  • Demonstrates the ability to work independently, prioritize workflow to meet deadlines and possesses excellent time management skills. Perform tasks accurately and efficiently. Possesses excellent interpersonal customer service and communication skills (both written and verbal). Provides timely information, follow-up and responses to key stakeholders.
  • Accurate documentation of all intake referrals and /or prior authorization information in the patient medical record or patient assistance tracking software in compliance with policy and procedure/workflow. Completes timely documentation within the required tracking systems and retrieves necessary documentation and maintains up to date knowledge of the pharmaceutical companies patient assistance programs.
  • Proactively tracks and manages patient refills/outreach to ensure timely prescription/infusion services.
  • Provides oversight and monitoring of prior authorizations and patient assistance enrollments to ensure continuation of treatment programs or drug access services.
  • Secure patients' demographic and medical information in compliance with organization HIPAA policies and procedures.
  • Proactively conducts inspections and audits to ensure program compliance. Provide timely, accurate reports and training to to demonstrate compliance with standards and to provide quality service.

Qualifications
Education
  • Program Graduate, Pharmacy Technician Training Program or equivalent (Required) or
  • Program Graduate, Licensed Practical Nurse (LPN) (Required) or
  • Program Graduate, Certified Medical Assistant (CMA) (Required)

Experience
  • 5-6 years Experience as Pharmacy Technician, LPN, or CMA (Required)
  • 3-4 years Experience obtaining and managing medication prior authorization or medication assistance programs as part of job function (Required)

Skills and Abilities
  • Microsoft Office (Excel, Word, Outlook)
  • Familiar with Pharmacy and Medication Terminology
  • Prescription drug and over-the-counter knowledge
  • Basic math skills, including pharmaceutical calculations
  • Basic pharmacy workflow
  • Understanding pharmacy computer systems
  • Ability to navigate and read electronic health records
  • Knowledge of patient assistance programs
  • Prior authorization of medications

Licenses and Certifications
  • Registered Pharmacy Technician - Virginia Department of Health Professions (VDHP) Licensed Pharmacy Technician Upon Hire(Required) and
  • Pharmacy Technician (CPHT) - Pharmacy Technician Certification Board (PTCB) Upon Hire(Required) or
  • Licensed Practical Nurse (LPN) - Virginia Department of Health Professions (VDHP) Upon Hire(Required) or
  • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Upon Hire(Required)
  • Advanced certification in specialty pharmacy (Pharmacy Technician Certification Board, American Society Health System Pharmacy, National Community Oncology Dispensing Association or other approved programs) (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.