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Patient Assistance Program Jobs in Virginia (NOW HIRING)

Riverside

$23.90 - $31.10/hr

Overview Supports patient access to specialty medications by coordinating prior authorizations, benefit investigations, and patient assistance programs under the supervision of a licensed pharmacist ...

Riverside Health System Non-Providers

$23.90 - $31.10/hr

Overview Supports patient access to specialty medications by coordinating prior authorizations, benefit investigations, and patient assistance programs under the supervision of a licensed pharmacist ...

Patient First

Patient Service Coordinator

Fairfax, VA

$26 - $31/hr

... Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer ... Patient First location for employees and immediate family Bonuses include: - Recruitment bonus ...

Patient First

Patient Service Coordinator

Fairfax, VA · On-site

$26 - $31/hr

... Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match) • ... any Patient First location for employees and immediate family • Bonuses include: - Recruitment ...

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Patient Assistance Program information

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How much do patient assistance program jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient assistance program in Virginia is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.20 per hour, depending on experience, location, and employer.

What is a patient assistance program?

A Patient Assistance Program (PAP) job involves helping patients access financial assistance for medications and healthcare services. Employees in this role work with pharmaceutical companies, healthcare providers, and patients to determine eligibility and assist with the application process. They may also provide guidance on insurance coverage, medication affordability, and alternative support programs. The goal is to ensure that patients receive the treatments they need without financial hardship.

What are the typical daily responsibilities of a patient assistance program role?

In a Patient Assistance Program position, your daily responsibilities typically include assessing patient eligibility for various assistance programs, guiding patients through application processes, and communicating with healthcare providers or insurance representatives as needed. You may also be responsible for maintaining accurate records, following up on application statuses, and handling sensitive patient information in compliance with privacy regulations. The role often involves collaborating closely with a multidisciplinary team to ensure patients receive the medications or services they need in a timely manner. This combination of administrative and patient-facing tasks makes the position both dynamic and rewarding, with a strong focus on making a direct positive impact on patient access to care.

What are the key skills and qualifications needed for a patient assistance program?

To thrive in a Patient Assistance Program role, you need a strong understanding of healthcare systems, insurance coverage, and program eligibility requirements, often supported by experience in patient services or social work. Familiarity with healthcare databases, CRM tools, and knowledge of regulatory guidelines such as HIPAA are commonly required. Exceptional interpersonal skills, problem-solving abilities, and attention to detail help professionals navigate complex situations and communicate effectively with patients and providers. These skills ensure timely and accurate support for patients seeking access to healthcare resources and medications.

What are the most commonly searched types of Patient Assistance Program jobs in Virginia?

The most popular types of Patient Assistance Program jobs in Virginia are:

What are popular job titles related to Patient Assistance Program jobs in Virginia?

For Patient Assistance Program jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Patient Assistance Program jobs in Virginia look for?

The top searched job categories for Patient Assistance Program jobs in Virginia are:

Patient Assistance Program jobs near you
Infographic showing various Patient Assistance Program job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,294 per year, or $21.8 per hour.

Patient Access Coordinator

Waynesboro, VA

Lucas James Talent Partners
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Lucas James Talent Partnersexternal

$40K - $60K/yr

Full-time

Medical

Re-posted 24 days ago

Job description

Valley Vital Care

Make a Difference in Every Patient's Journey

At Valley Vital Care, our Patient Access Coordinators are the gateway to patient care. In this role, you'll help patients overcome financial and insurance barriers so they can begin life-changing therapies as quickly as possible. If you are passionate about patient advocacy, insurance navigation, benefit investigations, and making a meaningful impact, we'd love to hear from you.

What You'll Do

As a Patient Access Coordinator, you will partner with patients, providers, insurance companies, pharmacies, and manufacturers to ensure patients have timely access to specialty and biologic therapies.

Key Responsibilities

  • Complete benefit investigations and insurance verification for specialty, biologic, and acute referrals.
  • Verify patient coverage and identify financial responsibilities.
  • Coordinate copay assistance, manufacturer programs, and financial assistance resources.
  • Advocate for patients by identifying solutions to overcome financial barriers.
  • Collaborate with intake, authorization, pharmacy, and clinical teams to ensure timely therapy starts.
  • Educate patients on insurance coverage, out-of-pocket costs, and available assistance programs.
  • Maintain accurate documentation within company systems.
  • Track referrals and proactively resolve access issues before they delay patient care.
  • Escalate complex payer or coverage issues when appropriate.

Qualifications

Patient Access Coordinator I

  • High school diploma or equivalent
  • 0-1 year of healthcare, patient access, insurance verification, benefits, or medical office experience
  • Familiarity with medical insurance terminology
  • Strong customer service, communication, and organizational skills

Patient Access Coordinator II

  • 1-3 years of patient access, benefit investigation, or insurance verification experience
  • Experience with specialty pharmacy, biologics, infusion therapy, or specialty medications preferred
  • Knowledge of manufacturer copay and patient assistance programs
  • Ability to independently manage the patient access process

Patient Access Coordinator III

  • 3+ years of patient access or specialty pharmacy experience
  • Advanced knowledge of payer requirements, appeals, and financial hardship programs
  • Experience resolving complex insurance issues
  • Previous mentoring, training, or leadership experience preferred

Preferred Experience

Candidates with experience in any of the following are highly encouraged to apply:

  • Benefit Investigation
  • Prior Authorization
  • Specialty Pharmacy
  • Infusion Therapy
  • Oncology
  • Rheumatology
  • Gastroenterology
  • Neurology
  • Financial Assistance Programs
  • Copay Assistance
  • Manufacturer Patient Assistance Programs
  • Insurance Verification
  • Revenue Cycle
  • Patient Advocacy
  • Medical Benefits
  • Pharmacy Benefits

#LI-CW1

#valleyvitalcare




Requirements

We're seeking compassionate professionals who are:

  • Patient-focused and service-oriented
  • Excellent communicators
  • Detail-oriented and highly organized
  • Strong problem solvers
  • Able to thrive in a fast-paced healthcare environment
  • Passionate about helping patients access the care they need


Benefits

Why Valley Vital Care?

At Valley Vital Care, every team member plays a vital role in improving patient lives. You'll join a collaborative, mission-driven organization where your work directly impacts patient outcomes by helping eliminate barriers to treatment.

If you're looking for a rewarding career where you can combine healthcare knowledge, patient advocacy, and insurance expertise to make a real difference every day, we'd love to meet you.