ZipRecruiter

Log In

1

Patient Assistance Program Jobs in Indiana (NOW HIRING)

Valeris

Be Seen First

Benefit Specialist

Jeffersonville, IN · On-site

$18 - $20/hr

Patient Assistance: * * Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines.

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$19.23 - $29.05/hr

... assistance programs, and ensuring accurate insurance verification. This role serves as a key resource for patients navigating complex financial and coverage matters while promoting a positive patient ...

Powers Health

Patient Financial Counselor

East Chicago, IN · On-site

$18.25 - $23.75/hr

... assistance programs, and ensuring accurate insurance verification. This role serves as a key resource for patients navigating complex financial and coverage matters while promoting a positive patient ...

Deaconess

Medication Assistance Coordinator

Jasper, IN · On-site

$18.06 - $25.28/hr

... decentralized patient-centered, integrated model. Essential Duties and Responsibilities * Serves as liaison between patients and physicians' offices regarding medication assistance programs.

Deaconess

Medication Assistance Coordinator

Jasper, IN · On-site

$16.75 - $21.75/hr

... decentralized patient-centered, integrated model. Essential Duties and Responsibilities * Serves as liaison between patients and physicians' offices regarding medication assistance programs.

Compass Group

PATIENT TRANSPORTER

Richmond, IN · On-site

$15/hr

* We are hiring immediately for part time PATIENT TRANSPORTER positions. * Location : Reid Hospital ... Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and ...

next page

Showing results 1-20

All JobsPatient Assistance Program JobsPatient Assistance Program Jobs in Indiana

Patient Assistance Program information

See Indiana salary details

$10

$20

$58

How much do patient assistance program jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient assistance program in Indiana is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.34 per hour, depending on experience, location, and employer.

What is a Patient Assistance Program job?

A Patient Assistance Program (PAP) job involves helping patients access financial assistance for medications and healthcare services. Employees in this role work with pharmaceutical companies, healthcare providers, and patients to determine eligibility and assist with the application process. They may also provide guidance on insurance coverage, medication affordability, and alternative support programs. The goal is to ensure that patients receive the treatments they need without financial hardship.

What are typical daily responsibilities for someone working in a Patient Assistance Program role?

In a Patient Assistance Program position, your daily responsibilities typically include assessing patient eligibility for various assistance programs, guiding patients through application processes, and communicating with healthcare providers or insurance representatives as needed. You may also be responsible for maintaining accurate records, following up on application statuses, and handling sensitive patient information in compliance with privacy regulations. The role often involves collaborating closely with a multidisciplinary team to ensure patients receive the medications or services they need in a timely manner. This combination of administrative and patient-facing tasks makes the position both dynamic and rewarding, with a strong focus on making a direct positive impact on patient access to care.

What are the key skills and qualifications needed to thrive in the Patient Assistance Program position, and why are they important?

To thrive in a Patient Assistance Program role, you need a strong understanding of healthcare systems, insurance coverage, and program eligibility requirements, often supported by experience in patient services or social work. Familiarity with healthcare databases, CRM tools, and knowledge of regulatory guidelines such as HIPAA are commonly required. Exceptional interpersonal skills, problem-solving abilities, and attention to detail help professionals navigate complex situations and communicate effectively with patients and providers. These skills ensure timely and accurate support for patients seeking access to healthcare resources and medications.

What are popular job titles related to Patient Assistance Program jobs in Indiana? For Patient Assistance Program jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Patient Assistance Program jobs in Indiana look for? The top searched job categories for Patient Assistance Program jobs in Indiana are:
What cities in Indiana are hiring for Patient Assistance Program jobs? Cities in Indiana with the most Patient Assistance Program job openings:
Patient Assistance Program jobs near you
Infographic showing various Patient Assistance Program job openings in Indiana as of July 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,473 per year, or $20.9 per hour.
Bilingual Spanish/English Benefit Specialist

Bilingual Spanish/English Benefit Specialist

PharmaCord LLC

Jeffersonville, IN • On-site

$16.25 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

PharmaCord rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

240th of 449 rated business services

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.
When you join the team as the Bilingual Benefits Specialist, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. This role may be eligible for a hybrid schedule after 6 months (or sooner once proficiency in role is demonstrated). Review our Benefits & Perks below to learn more!
A typical day as a Bilingual Benefit Specialist will include providing in-depth knowledge of our client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, assess benefits coverage, and manage through barriers, in a compliant manner, that stand in the way of patients and their access to therapy. The Bilingual Benefits Specialist works in a dynamic and compassionate customer service role providing telephonic and web-based, where applicable, customer service support.
Key Responsibilities:
  • Benefit Verification:
    • Performing patient level benefits verifications as applicable for all major medical and pharmacy benefits plans.
    • Completion of the template forms that provide patient level benefits Coverage Determination Summary.
    • Coordination of prior authorizations based on payer guidelines and in compliance with law, regulation or guidance.
  • Patient Assistance:
    • Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines.
    • Determination of patient's eligibility based upon program criteria for qualification.
    • Communicating the patient's eligibility to the patient, healthcare provider, and/or consignment pharmacy.
  • Answer and assist inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals.
  • Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy.
  • Review and identification of information that is missing and/or incorrect within program service requests/program applications.
  • Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices.
  • Provides timely feedback to the company regarding service failures or customer concerns
  • Effectively uses our internal technology platform, Lynk, to complete claims processing and keep workflows moving.
  • Communicate with key medical practice accounts, sales representatives regarding the status of cases. Provide consultative services where issues arise on how obstacles can be overcome to get patient on paid therapy.
  • Benefits Specialists are expected to be patient focused and committed to providing the highest quality customer service all while maintaining a sense of compliance and commitment to abiding by company policies and procedures.
  • Utilize Valeris' values as the driving force behind the team's success
  • On time adherence to training deadlines for all corporate policies and procedures
  • Ensure all SOPs are followed with consistency
  • Perform additional tasks or projects as assigned

Qualifications:
  • Bachelor's degree strongly preferred; completion of a high school diploma or GED is required
  • 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
  • Spanish/English Bilingual is required

Physical Demands & Work Environment
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
  • Although very minimal, flexibility to travel as needed is preferred.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?
We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
  • Additional health support, including telehealth and Employee Assistance Program (EAP) services
  • Company match on Health Savings Account contributions
  • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
  • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
  • Paid Time Off (PTO) and Sick Leave to support work-life balance
  • Team members receive nine paid holidays plus two floating holidays
  • Opportunities for advancement in a company that supports personal and professional growth
  • A challenging, stimulating work environment that encourages new ideas
  • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
  • A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @valeris.com, @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
  • PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com, @pharmacord.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
  • We will never request your bank account information at any stage of the hiring process.
  • We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com
#INDBILBS

What PharmaCord employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply