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Patient Assistance Program Representative Jobs in Sheboygan, WI

Hshs

Health Clerk-Patient Care Assistant I

Sheboygan, WI · On-site

$18 - $25.20/hr

Ideal candidates are patient-focused, mission-driven caregivers looking for an opportunity to apply ... spending accounts, employee assistance program, ID theft coverage, colleague rewards and ...

NEB Corp.

Customer Service Representative

Chilton, WI · On-site

$16.50 - $22.50/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Education Assistance Program * Product & Service Discounts & more! *This is a fully on-site role ...

New

NEB Corp.

Customer Service Representative

Cedar Grove, WI · On-site

$17 - $23/hr

Position Summary As a Customer Services Representative, you will have the opportunity to create a ... Education Assistance Program * Product & Service Discounts & more! *This is a fully on-site role ...

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All JobsPatient Assistance Program Representative JobsPatient Assistance Program Representative Jobs in Sheboygan, WI

Patient Assistance Program Representative information

See Sheboygan, WI salary details

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How much do patient assistance program representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient assistance program representative in Sheboygan, WI is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.30 per hour, depending on experience, location, and employer.

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What job categories do people searching Patient Assistance Program Representative jobs in Sheboygan, WI look for?

The top searched job categories for Patient Assistance Program Representative jobs in Sheboygan, WI are:

What cities near Sheboygan, WI are hiring for Patient Assistance Program Representative jobs?

Cities near Sheboygan, WI with the most Patient Assistance Program Representative job openings:

Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Sheboygan, WI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $40,932 per year, or $19.7 per hour.

Patient Service Representative Float - Sheboygan

Prevea Health

Sheboygan, WI • On-site

$17.50 - $22.25/hr

Other

PTO

Posted 3 days ago

New

Prevea Health rating

7.6

Company rating: 7.6 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

192nd of 898 rated healthcare providers

Job description

This position is full-time and will work 40-hours per week. It is full-time benefit eligible.
PSR Float
Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary
The Patient Service Representative Float (PSR Float) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative Float (PSR Float) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. This role will support multiple locations.
What you will do

  • Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea.
  • Obtain and confirm accurate demographic and insurance coverage information.
  • Route medical inquiries, complaints & messages to appropriate parties.
  • Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs.
  • Collect required payments, including co-payments, outstanding balances, and payments due at the time of service.
  • Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues.
  • Schedule and confirm patient appointments.
  • Provide accurate daily batches and/or deposits to appropriate staff for processing.
  • Work at multiple sites with variable shifts at the supervisor's direction to cover leaves of absence, PTO (Paid Time Off), or department demands.
Education Qualifications
  • High School Diploma and/or GED Required
Experience Qualifications
  • Experience in customer service, insurance and/or healthcare setting Preferred
Skills and Abilities
  • Display proficient telephone and computer skills with clear and professional speaking abilities.
  • Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction.
  • Capable of being empathetic and responsive to patient's needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance.
  • Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes.
  • Capable of effectively and positively interacting with staff members throughout the company.
  • Promote teamwork and provide a supportive environment throughout the organization.
  • Display grammar, spelling, and punctuation knowledge to accurately type patient information and take appropriate messages.
  • Able to work independently and think critically using provided information.
Physical Demands
  • Sit - Constantly
  • Stand - Rarely
  • Walk - Rarely
  • Drive - Rarely
  • Climb (Stairs/Ladders) - Rarely
  • Bend (Neck) - Frequently
  • Gross Manipulation (Hands/Arms) - Rarely
  • Squat - Rarely
  • Twist/Turn (Neck) - Occasionally
  • Lift/Carry 0-10 lbs. - Rarely
  • Lift/Carry 11-25 lbs. - Rarely
  • Lift/Carry 26-35 lbs. - Rarely
  • Push/Pull up to 10 lbs. - Rarely
  • Push/Pull 11-25 lbs. - Rarely
  • Push/Pull 26-35 lbs. - Rarely
  • Reach (Above shoulder level) - Rarely
  • Reach (Below shoulder level) - Constantly
  • Simple Grasping (Hands/Arms) - Constantly
  • Fine Manipulation (Hands/Arms) - Constantly
  • Gross Manipulation (Hands/Arms) - Constantly
Working Conditions
  • Noise - Occasionally
Travel Requirements
  • 5%
Hearing Requirements
  • Hears Whispers < 3 feet - Constantly
  • Hears Whispers 3-8 feet - Constantly
Vision Requirements
  • Color Discrimination - Constantly
  • Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
  • Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

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