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Patient Assistance Program Representative Jobs in Milwaukee, WI

Madison Medical Affiliates

Patient Service Representative

Mequon, WI

$15.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Service Representative Job Summary: A Patient Service Representative is the first line of ... Demonstrates professionalism and excellent customer service, communication and patient assistance ...

Madison Medical Affiliates

Patient Service Representative

Mequon, WI · On-site

$15.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Service Representative Job Summary: A Patient Service Representative is the first line of ... Demonstrates professionalism and excellent customer service, communication and patient assistance ...

Madison Medical Affiliates

Patient Service Representative

Mequon, WI · On-site

$15.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

** ** Patient Service Representative Job Summary: A Patient Service Representative is the first line of ... Demonstrates professionalism and excellent customer service, communication and patient assistance ...

Madison Medical Affiliates

Patient Service Representative

Mequon, WI · On-site

$15.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Patient Service Representative Job Summary: A Patient Service Representative is the first line of ... Demonstrates professionalism and excellent customer service, communication and patient assistance ...

Ascension

Patient Access Representative

Greenfield, WI · On-site

$18.31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee Assistance Program, counseling and peer support, spiritual care and stress management ... Provide counseling to patient, participant or their representative regarding pre-service ...

New

Ascension

Patient Service Representative

Milwaukee, WI

$16.85/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employee Assistance Program, counseling and peer support, spiritual care and stress management ... Provide on-going communication with clinical staff regarding patient status. * Collect and enter ...

New

Froedtert Health

PATIENT ACCESS SVC REP FLOAT

Milwaukee, WI · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for ... Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving ...

FROEDTERT HEALTH

PATIENT ACCESS SVC REP FLOAT

Milwaukee, WI · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Patient Access Service Representative (PASR) delivers an exceptional patient experience for ... Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving ...

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All JobsPatient Assistance Program Representative JobsPatient Assistance Program Representative Jobs in Milwaukee, WI

Patient Assistance Program Representative information

See Milwaukee, WI salary details

$13

$19

$26

How much do patient assistance program representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient assistance program representative in Milwaukee, WI is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.

What are popular job titles related to Patient Assistance Program Representative jobs in Milwaukee, WI?

For Patient Assistance Program Representative jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Patient Assistance Program Representative jobs in Milwaukee, WI look for?

The top searched job categories for Patient Assistance Program Representative jobs in Milwaukee, WI are:

Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.

Patient Service Representative

Madison Medical Affiliates

Mequon, WI

$15.50 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description


Patient Service Representative

Job Summary: A Patient Service Representative is the first line of contact between patients and our clinics and physicians. The Patient Service Representative follows Madison Medical standards of practice, policies and procedures and supports the philosophy by incorporating them into the clinic. This full time position reports to the Clinic Supervisor /Regional Director of Clinic Operations, and is located in Mequon, WI.

Responsibilities

  • Greets patients and visitors in a prompt, courteous, and helpful manner, performs patient check in and check out processes.
  • Answers incoming phone calls, screens calls, and takes messages and/or facilitates completion of call. Performs reminder calls prior to appointments.
  • Documents patient information in their record appropriately and accurately, works with others on the care team to acquire additional documentation if needed.
  • Completes patient registration and checks insurance eligibility for every patient to ensure payer information is correct and current.
  • Collects co-pays and prior balances from patients at the time of their visit.
  • Prepares charts for patient visits.
  • Monitors and corrects registration errors, uses insurance websites when needed to confirm patient eligibility.
  • Maintains work area and lobby in a neat and orderly manner.
  • Schedules patient appointments timely and manages physician's schedule according to their preferences.
  • Demonstrates professionalism and excellent customer service, communication and patient assistance both in person and on the phone.
  • Obtain prior authorizations (radiology) using web based applications or via phone.
  • Performs other duties as assigned.

Key Qualifications & Characteristics

  • High School Diploma or GED
  • Strong data entry skills and ability to work with computer applications
  • Organized with a strong attention to detail in a fast paced environment
  • Strong and comfortable communicating with patients, peers, and physicians
  • Demonstrated ability to work well both independently and with co-workers in a team
  • Demonstrated ability to work with confidential information.

Perks & Benefits of Madison Medical:

  • Competitive PTO plan
  • Health insurance, vision, & dental
  • 401K employer contribution
  • Life Insurance and voluntary disability insurance
  • Monday through Friday clinic hours, no weekends, no holidays
  • Opportunity to be a part of Milwaukee's Premier medical practice


Employment Type: FULL_TIME

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