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Patient Assistance Program Representative Jobs in Mercer, WI

Rogers Behavioral Health

Recreation Therapist

Cedar, WI · On-site

Have a thorough working knowledge of a psychosocial functioning of patient/resident groups as well ... Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates ...

NorthLakes Community Clinic

Dental Hygienist

Hurley, WI

$40.50 - $53.25/hr

The Registered Dental Hygienist's main purpose is to deliver appropriate patient care to help aid ... Assistance Program, and other specialized behavioral health services and resources for employees ...

NorthLakes Community Clinic

Physician

Hurley, WI · On-site

$230K/yr

They also work with the patient on promotion of preventive healthcare. Responsibilities: * Conduct ... Employee Assistance Program, and other specialized behavioral health services and resources for ...

NorthLakes Community Clinic

Dental Hygienist

Hurley, WI · On-site

$40.50 - $53.25/hr

The Registered Dental Hygienist's main purpose is to deliver appropriate patient care to help aid ... Employee Assistance Program, and other specialized behavioral health services and resources for ...

NorthLakes Community Clinic

Dental Assistant

Hurley, WI · On-site

$20.45/hr

Receive and prepare patient for treatment. * Take digital dental x-rays to help aid the dentist in ... Assistance Program, and other specialized behavioral health services and resources for employees ...

NorthLakes Community Clinic

Family Physician

Hurley, WI · On-site

$230K/yr

They also work with the patient on promotion of preventive healthcare. * Conduct routine check-ups ... program • Employee Assistance Program, and other specialized behavioral health services and ...

NorthLakes Community Clinic

Physician

Hurley, WI · On-site

$230K/yr

They also work with the patient on promotion of preventive healthcare. * Conduct routine check-ups ... Assistance Program, and other specialized behavioral health services and resources for employees ...

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Patient Assistance Program Representative information

See Mercer, WI salary details

$13

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How much do patient assistance program representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient assistance program representative in Mercer, WI is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.54 per hour, depending on experience, location, and employer.

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What cities near Mercer, WI are hiring for Patient Assistance Program Representative jobs?

Cities near Mercer, WI with the most Patient Assistance Program Representative job openings:

Patient Assistance Program Representative jobs near you

Chiropractic Tech, Certified

NorthLakes Community Clinic

Park Falls, WI • On-site

$20.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

NorthLakes Community Clinic rating

8.1

Company rating: 8.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Caring for our community starts with you. Join a team that believes everyone deserves care.
Candidates must reside within NorthLakes' service area at the time of hire and maintain residency throughout employment.
Under the supervision of the Chiropractor, assists in examinations and treatment of patients. The Certified Chiropractic Technician may also perform other tasks related to registration, scheduling, and billing. Those with a verified Chiropractic Radiologic Technician licensure (DSPS) may perform delegated x-ray services and duties under the direction of the Chiropractor.
Salary begins at $20.45 + per hour depending on experience.
Essential Job Functions
Essential Functions of the Job:
  • Participate in a team atmosphere to serve the patient population.

  • Assist the providers with examinations and therapies as directed by organizational standards, organizational procedures, and state licensing.

  • Room patients, measure vital signs, obtain patient history and other pertinent information, and record information in the patient's electronic health record. Inform provider of any patient or patient record concerns.

  • Instruct, administer, and supervise therapies per provider direction and organizational standards.

  • Assist in miscellaneous administrative duties when needed such as patient scheduling, insurance inquiries, referrals, letters, collecting medical records, making copies, and other clerical duties as assigned.

  • Clean and sterilize instruments. Clean and prepare tables, rooms, and other clinic areas including laundry.

  • Inventory, order, and stock supplies and materials.

  • Other duties as assigned.

  • Certified Techs with CRT Licensure: Additionally may perform x-ray duties within their scope as directed by the Chiropractor.

Candidates not yet certified upon hire, will be limited to the essential duties of the job listed below, until certification is obtained within their Introductory Period:
  • Participate in a team atmosphere to serve the patient population.

  • Accurately and thoroughly document patient information in the EMR as directed by, performed by, or explained by, the provider. Inform provider of any patient or patient record concerns.

  • Assist in miscellaneous administrative duties when needed such as patient scheduling, insurance inquiries, referrals, letters, collecting medical records, making copies, and other clerical duties as assigned.

  • Clean and sterilize instruments. Clean and prepare tables, rooms, and other clinic areas including laundry.

  • Inventory, order, and stock supplies and materials.

  • Other duties as assigned.

Qualifications and Education Requirements
  • Completion of a Chiropractic Technician certification course deemed acceptable by the State examining board.

  • Active WI Chiropractic Technician licensure required or to be obtained within 90 days of hire.

  • FOR CHIRO TECHS WITH CRT CREDENTIAL: CRTs Must possess an active Chiropractic Radiologic Technician (CRT) license in the State of WI. - See CRT job profile -

Required Credentials, Certification, Licensure
  • Active Chiropractic Technician licensure in State of WI required, or to be obtained within 90 days of hire.

  • CPR certification required.

Preferred Skills
Previous Chiropractic work experience preferred.
Benefit Statement
For full time and part time employees who work 24 or more hours per week we offer a generous benefits package that includes:
  • Medical and dental insurance
  • Employer paid group term life and disability
  • Employer contribution toward Health Savings Account
  • Flexible Spending Accounts
  • Paid Time Off (PTO), Paid Holidays and Paid Leave Bank
  • 403(b) with a 4% employer match

Various voluntary benefits:
  • Vision Insurance
  • Supplemental Life, AD&D and Disability
  • Tuition reimbursement
  • Health and Wellness reimbursement program
  • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
  • Partner of HRSA/NHSC loan repayment program

Our Mission is to respond to the healthcare needs of our communities with an integrated array of quality services and actively remove barriers to wellness.
NorthLakes Community Clinic is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
All offers of employment are contingent upon successful completion of a criminal background check and references.
At NorthLakes Community Clinic, our organizational competencies highlight the behaviors and values that guide how we work and provide a shared foundation for performance, development, and growth throughout an employee's career with us.
NorthLakes Community Clinic Organizational Competencies
Mission Driven - Advances the organizational mission, vision and values in executing job duties.
Customer Service - Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
Quality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
Creativity - Generates new ideas, supports change, provides innovative solutions, solves problems creatively.
Integrity - Earns the trust and confidence of coworkers and customers through honest communication, ethical behavior and professionalism in all interactions.
Teamwork - Contributes to meeting team deadlines and responsibilities, listens to others and values opinions, helps team to meet goals, welcomes newcomers and promotes a cooperative team atmosphere.
Self-Development - Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
Job Knowledge - Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.
Communication - Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
Dependability - Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
Trauma/Resilience Informed - Understands that trauma is prevalent and resilience can be cultivated and improved; and operates in a manner consistent with these principles.

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