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Patient Account Representative Three Jobs in Reston, VA

Inova

Patient Service Representative

Fairfax, VA · On-site

$18 - $23/hr

Patient Service Representative 3: The Patient Service Representative 3 provides excellent service by identifying patient needs and fulfilling patient expectations. Responsible for patient inbound ...

Inova Primary Care

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

Patient Service Representative 3: The Patient Service Representative 3 provides excellent service by identifying patient needs and fulfilling patient expectations. Responsible for patient inbound ...

Guidehouse

FPI Rebadge

Mclean, VA · On-site

$56K - $94K/yr

Business Operations, General Coding, Patient Account Representative, Patient Account Representative Credentials, PFS General Travel Required: None Clearance Required: None What You Will Do:

jssa

Patient Accounts Specialist

Rockville, MD

$23/hr

The Patient Account Specialist is a full time role based out of our Rockville, Maryland, office ... Minimum of three years' experience processing third party billings and collecting appropriate ...

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All JobsPatient Account Representative Three JobsPatient Account Representative Three Jobs in Reston, VA

Patient Account Representative Three information

See Reston, VA salary details

$12

$22

$30

How much do patient account representative three jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for patient account representative three in Reston, VA is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.75 per hour, depending on experience, location, and employer.

What is the difference between Patient Account Representative Three vs Patient Account Representative Two?

AspectPatient Account Representative ThreePatient Account Representative Two
Required CredentialsHigh school diploma; some roles may prefer certification in medical billing or codingHigh school diploma; basic knowledge of billing preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsHealthcare facilities, hospitals, clinics
Employer & Industry UsageCommonly used in healthcare billing departmentsCommonly used in healthcare billing departments
Search & Comparison IntentYesYes

The main difference between Patient Account Representative Three and Patient Account Representative Two lies in experience and responsibilities. The Patient Account Representative Three typically handles more complex billing issues and may require additional certifications, whereas the Patient Account Representative Two focuses on routine billing tasks. Both roles are found in similar healthcare environments and serve similar functions, but the 'Three' level indicates a higher level of expertise and responsibility.

What does a patient account representative do?

A patient account representative manages patient billing and financial records, processes insurance claims, and ensures accurate account information. They often use billing software and communicate with patients and insurance companies to resolve billing issues and explain charges.

What job categories do people searching Patient Account Representative Three jobs in Reston, VA look for?

The top searched job categories for Patient Account Representative Three jobs in Reston, VA are:

What cities near Reston, VA are hiring for Patient Account Representative Three jobs?

Cities near Reston, VA with the most Patient Account Representative Three job openings:

Patient Account Representative Three jobs near you
Infographic showing various Patient Account Representative Three job openings in Reston, VA as of August 2026, with employment types broken down into 3% As Needed, 72% Full Time, 19% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,347 per year, or $22.3 per hour.

Patient Account Representative - VHC

Med-Metrix

Arlington, VA • On-site

$20 - $23/hr

Full-time

Posted 20 days ago

Med-Metrix rating

6.9

Company rating: 6.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

287th of 496 rated business services

Job description

Job Purpose
The Patient Account Representative is responsible for collections, account follow up, billing allowance posting for the accounts assigned to them.
Duties and Responsibilities
  • Follow-up with payers to ensure timely resolution of all outstanding claims, via phone, emails, fax or websites
  • Review and updates all patient and financial information accurately as given
  • Verify that information is accurate as to individual or insurance company responsible for payment of bill
  • Monitor all billings for accuracy, updating any errors
  • Monitor Medicaid/healthy options coupons to assure services are billed within expected timeframes
  • Bill all hospital services to primary insurer or patient correctly and within expected timeframe
  • Follow up with insurance companies on all assigned accounts within expected timeframe
  • Explain hospital regulations with regard to methods for payment of accounts and maintains complete working knowledge of insurance regulations and hospital insurance contracts
  • Identify and report underpayments and denial trends
  • Analyze, identify and resolve issues causing payer payment delays; Initiate appeals when necessary
  • Manipulate excel spreadsheets and communicate results
  • Meet and maintain daily productivity and quality standards established in departmental policies
  • Act professionally, cooperatively and courteously with patients, insurance payors, co-workers, management and clients
  • Maintain confidentiality at all times
  • Other duties as assigned
  • Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Understand and comply with Information Security and HIPAA policies and procedures at all times
  • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications
  • High School Diploma or equivalent required
  • Medical Billing and Coding certification preferred, but not required
  • Experience in Hospital/Facility billing required
  • 2-3 years' experience in insurance collections, including submitting and following up on claims
  • Basic knowledge of healthcare claims processing including: ICD-9/10, CPT and HCPC codes, as well as UB-04
  • Ability to use various workflow system and client host system such as STAR, SMS, EAGLE and EPIC, as well as other tools available to them to collect payments and resolve accounts
  • Working knowledge of the insurance follow-up process with understanding of the fundamental concepts in healthcare reimbursement methodologies
  • Understanding of government, Medicare and Medicaid claims
  • Basic math and typing skills
  • Proficiency with Microsoft Office Suite
  • Strong interpersonal skills, ability to communicate well at all levels of the organization
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Excellent written and verbal communication skills required

Working Conditions
  • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
  • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
  • Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

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