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Patient Account Associate Jobs in Baltimore, MD (NOW HIRING)

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Scan all required documents into patient records and place HAR notes on accounts when necessary.

Luminis Health

Patient Access Associate

Lanham, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Scan all required documents into patient records and place HAR notes on accounts when necessary.

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Scan all required documents into patient records and place HAR notes on accounts when necessary.

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Scan all required documents into patient records and place HAR notes on accounts when necessary.

Luminis Health

Patient Access Associate

Annapolis, MD · On-site

The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who ... Scan all required documents into patient records and place HAR notes on accounts when necessary.

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Showing results 21-40

All JobsPatient Account Associate JobsPatient Account Associate Jobs in Baltimore, MD

Patient Account Associate information

See Baltimore, MD salary details

$29.3K

$56.5K

$77.5K

How much do patient account associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for patient account associate in Baltimore, MD is $56,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $64,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are the most commonly searched types of Patient Account jobs in Baltimore, MD?

The most popular types of Patient Account jobs in Baltimore, MD are:

Patient Account Associate jobs near you
Infographic showing various Patient Account Associate job openings in Baltimore, MD as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $56,453 per year, or $27.1 per hour.

Program Assistant I ORTHO Clinic Position Control Number PA1-22-120-03

U M FDSP Associates PA

Baltimore, MD • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Schedule, confirm, and manage appointments for patients, resolving conflicts and accommodating emergency cases.

  • Provide customer service to patients, answer front desk calls, and handle inquiries related to patient accounts and insurance.

  • Process payments, verify contact and insurance information, and reconcile daily receipts.

Job description

U.M. FDSP Associates is a non-profit affiliate of theUniversity of Maryland School of Dentistry. U.M. FDSP Associates is the organization that provides patient carefocused staffing for the clinic operations so that faculty and students mayprovide patient care to the general public.
We offer a comprehensive benefits package to support work-life balanceand employee well-being. Our benefits include:
  • Time Off: Generous paid vacation, sick leave, and personal days, plus 17 paid Federal holidays. Enjoy Thanksgiving Day and the Friday after Thanksgiving off, as well as a full winter break from Christmas Day through New Year's Day.
  • Health Coverage: Medical, dental, and vision insurance, along with short-term and long-term disability, and life insurance options.
  • Retirement: 401(k) with a competitive employer match of up to 6%.
  • Work Schedule: Normal operations hours are Monday through Friday.

We prioritize flexibility, health, and financial security, creating anenvironment where employees can thrive both professionally and personally.
The Program Assistant provides multi-task clerical supportfor dental clinic operations. The personin this position will schedule and confirm appointments and work directly withpatients, residents, pre-doctoral students, and staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Responsiblefor telephone coverage of the front desk, taking and distributing messages, andanswering all callers' questions.
2. Providesexcellent customer service to patients arriving for appointments. Contacts faculty,students, and staff to inform them of patient arrival.
3. Schedulesappointments to accommodate patients; resolves scheduling conflicts and fits inemergency appointments.
4. Confirmsappointments with patients for the next business day.
5. Verifiescontact information and that insurance or medical assistance are still in force.
6. Getsinsurance pre-authorization of coverage.
7. Informspatient of today's charges and any previous balance due before any service isrendered.
8. Requestspayment for any procedures in accordance with the University of Maryland DentalSchool's policies and procedures guidelines.
9. Respondsto inquiries about patient's accounts.
10. Requestspayment when account is delinquent; may assist Patient Account Specialist tocorrect errors when necessary.
11. Handles day-to-daypayment transactions makes changes; receives checks; processes credit cardtransactions; issues receipts; validates parking.
12. Processesand reconciles daily receipt with AxiUM daily ledger and deposit receipts intothe night deposit box.
Note: The intent of this list of primary duties is toprovide a representative summary of the major duties and responsibilities ofthis job. Incumbents perform otherrelated duties assigned. Specific dutiesand responsibilities may vary based upon departmental needs.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); 1 - 3years' related experience. Relatededucation may be substituted for experience on a year for year basis.
Required Knowledge / Skills / Abilities:
Knowledge of standard office procedures; must be able tooperate computers and other office machines, such as fax, calculator, answeringtelephones, as well greeting visitors and so on. Skill in filing documents according toalphabetic and numeric sequences; in operating manual and automated officeequipment; Ability to apply close attention to detail in performing routineclerical tasks. Ability to follow oraland written instructions. Ability tomaintain effective work relationships.

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