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Patient Account Associate Jobs in Indiana (NOW HIRING)

PT Patient Care Coordinator

Muncie, IN · On-site

$15 - $16.26/hr

Associate degree or equivalent. * Previous experience in healthcare administration. * Experience managing patient account balances and health insurance claims processing. How to apply: Please submit ...

Medical Financial Counselor

Indianapolis, IN · On-site

$18 - $23.50/hr

The Financial Counselor is responsible for ensuring correct processing of all patient accounts and ... Associate's or Bachelor's degree preferred * Minimum of 2 years' experience offering financial ...

Provide day to day guidance, coaching, and training to a team of Patient Account Representatives ... Associate's or Bachelor's degree in healthcare administration, business administration, or related ...

Provide day to day guidance, coaching, and training to a team of Patient Account Representatives ... Associate's or Bachelor's degree in healthcare administration, business administration, or related ...

Provide day to day guidance, coaching, and training to a team of Patient Account Representatives ... Associate's or Bachelor's degree in healthcare administration, business administration, or related ...

Provide day to day guidance, coaching, and training to a team of Patient Account Representatives ... Associate's or Bachelor's degree in healthcare administration, business administration, or related ...

Provide day to day guidance, coaching, and training to a team of Patient Account Representatives ... Associate's or Bachelor's degree in healthcare administration, business administration, or related ...

Showing results 21-40

Patient Account Associate information

See Indiana salary details

$28.1K

$54.1K

$74.2K

How much do patient account associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for patient account associate in Indiana is $54,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $61,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a patient account associate?

To thrive as a Patient Account Associate, you need a strong understanding of medical billing, insurance processes, and patient account management, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health records (EHRs), and hospital information systems is typically required. Attention to detail, problem-solving abilities, and strong interpersonal communication are vital soft skills for this role. These competencies ensure accurate account handling, timely reimbursement, and positive patient interactions, which are critical for maintaining the financial health of healthcare organizations.

What is the difference between Patient Account Associate vs Medical Billing Specialist?

AspectPatient Account AssociateMedical Billing Specialist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification preferred (e.g., Certified Professional Biller)
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing, collections, insurance claimsProcessing medical claims, coding, billing submissions

The Patient Account Associate and Medical Billing Specialist roles share similar responsibilities in managing billing and insurance claims. However, Patient Account Associates often focus more on patient interactions and account management, while Medical Billing Specialists concentrate on coding and claim processing. Both roles require knowledge of healthcare billing procedures and may require certification, making them closely related in the healthcare revenue cycle.

What are some common challenges patient account associates face when managing patient billing and insurance claims?

Patient Account Associates often encounter challenges such as navigating complex insurance policies, resolving discrepancies in patient accounts, and addressing billing questions from patients and providers. Staying up-to-date with changing regulations and payer requirements can also be demanding. Effective communication, attention to detail, and problem-solving skills are essential for overcoming these challenges and ensuring accurate and timely processing of claims.
What are the most commonly searched types of Patient Account jobs in Indiana? The most popular types of Patient Account jobs in Indiana are:
What cities in Indiana are hiring for Patient Account Associate jobs? Cities in Indiana with the most Patient Account Associate job openings:
Infographic showing various Patient Account Associate job openings in Indiana as of August 2026, with employment types broken down into 3% As Needed, 73% Full Time, 18% Part Time, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,062 per year, or $26 per hour.

PT Patient Care Coordinator

Ball State University

Muncie, IN • On-site

$15 - $16.26/hr

Other

Posted 7 days ago


Ball State University rating

6.3

Company rating: 6.3 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

531st of 617 rated colleges and universities


Job description

Position Title:

PT Patient Care Coordinator

Compensation:

$15.00 - 16.26

Department:

Interprofessional Community Clinics

Start Date:

08/24/2026

About this opportunity:

The College of Health at Ball State University invites applications for a part-time Patient Care Coordinator within the Interprofessional Community Clinics (ICCs). This position plays an important role in supporting the daily clinical operations of the ICCs while serving as a welcoming and professional point of contact for patients, clients, visitors, and community partners. The Patient Care Coordinator assists with patient registration and scheduling, clinic communications, patient record management, billing-related support activities, and front-office operations. This role is ideal for an organized, service-oriented professional who enjoys working in a collaborative healthcare environment and is committed to providing exceptional patient support and customer service. Candidates who are proactive, detail-oriented, and passionate about supporting community-based healthcare services are encouraged to apply.
This position is part-time, non-exempt staff at 25 hours per week. Benefits are not available for this position.
Candidates for searches must have current authorization to be employed in the United States without employer sponsorship.

What you'll do and what you'll bring:

Position Function: The Part-time Patient Care Coordinator supports the clinical operations for the College of Health (CoH). The position carries out administrative duties for the Interprofessional Community Clinics (ICCs), and serves as a contact point for our patients, clients, visitors, and their family members.

Duties and Responsibilities:

  • Register and schedule patients/clients for services provided by the Interprofessional Community Clinics (ICCs).

  • Answer phone calls, respond to emails, and field patient inquiries regarding the various service lines and associated costs for services provided by the ICCs.

  • Assist patients with check in/out procedures for their scheduled services within the ICCs

  • Maintain and manage patient health records including but not limited to preparing patient reports and related documents to be faxed or mailed, scanning documents for electronic patient charting, and filling patient requests for authorized disclosures of records.

  • Ensure clinic forms and materials are available and organized which includes keeping common areas stocked with appropriate educational and promotional materials.

  • In coordination with the ICCs' administrative team, complete financial/patient billing related tasks (e.g., complete weekly financial deposits, load insurance profiles in the electronic health records system, follow-up with accounts receivable, etc). Assist ICCs in preparing for various outreach events which may include attendance at select events throughout the year.

  • Maintain patient confidentiality and adhere to ICCs' policies and procedures for securing protected health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Adhere to, and strictly follow, policies and procedures on security related to clinical spaces and patient care and safety.

  • Perform other related duties as assigned.

  • Maintain regular and predictable attendance.

Minimum Qualifications:

  • Eighteen months of specialized training or education beyond high school or equivalent amount of related experience.

  • At least one year of office support experience or equivalent.

  • Proficiency in using computer systems and software.

  • Thorough ability to communicate with a wide variety of people in a precise and professional manner.

  • Strong organizational skills.

  • Ability to work autonomously and take initiative.

Preferred Qualifications:

  • Associate degree or equivalent.

  • Previous experience in healthcare administration.

  • Experience managing patient account balances and health insurance claims processing.

How to apply:

Please submit the following documents with your application:

  • Cover letter - optional but recommended

  • Resume - required - do not use the Autofill resume feature

Please contact Blair Mattern at bsmattern@bsu.eduwith any questions regarding this opportunity.

Applications must be received before 12:01AM on August 4, 2026.


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