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Patient Access Supervisor Remote Jobs in Alabama

Remote Pharmacist

Birmingham, AL · Remote

$54.50 - $65.50/hr

Encompass Health, the nation's leading provider of in-patient rehabilitation, welcomes committed ... From day one , you will have access to: * Affordable medical, dental, and vision plans for both ...

$116K - $125K/yr

You'll also have access to salary packaging, professional development opportunities, generous leave ... We work across 37 regional, rural and remote SA locations, or in the RSS's three Adelaide offices.

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Patient Access Supervisor Remote information

What is a patient access supervisor remote?

A Patient Access Supervisor (Remote) is a healthcare professional who oversees patient registration, admissions, scheduling, and insurance verification processes, typically working from a remote location. They manage teams responsible for ensuring that patients have a smooth experience when accessing healthcare services. Their duties include supervising staff, monitoring workflow efficiency, resolving escalated issues, and ensuring compliance with healthcare regulations. This role often requires strong leadership, communication, and organizational skills, as well as experience with healthcare management systems.

What are the key skills and qualifications needed to thrive as a patient access supervisor remote?

To thrive as a Patient Access Supervisor (Remote), you need strong knowledge of healthcare registration processes, insurance verification, and a background in healthcare administration, often supported by an associate or bachelor’s degree. Familiarity with hospital information systems (HIS), electronic health records (EHRs), and scheduling or billing software is typically required. Outstanding leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring patient satisfaction. These competencies enable effective team management, accurate patient data handling, and seamless coordination of patient services in a virtual environment.

What are some common challenges faced by a patient access supervisor remote, and how can they be addressed?

A Patient Access Supervisor working remotely often encounters challenges such as maintaining clear communication with team members, ensuring data security, and overseeing workflow efficiency without in-person supervision. To address these, supervisors rely on regular virtual meetings, robust project management tools, and secure access to patient information systems. Building strong relationships with team members and establishing clear protocols for handling sensitive information are also essential for success in a remote environment.

What are popular job titles related to Patient Access Supervisor Remote jobs in Alabama?

For Patient Access Supervisor Remote jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Patient Access Supervisor Remote jobs?

Cities in Alabama with the most Patient Access Supervisor Remote job openings:

Patient Access Representative Remote in Jacksonville, FL or Birmingham, AL

Birmingham, AL • Remote


Complete Health

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers


$18 - $18.50/hr

Full-time

Re-posted 23 days ago


Job description

Remote in JAX or BHM

Pay: $18.00 - $18.50/hr

10:30am-7pm EST Mon - Fri

SUMMARY OF JOB DUTIES:

A Patient Access Representative has compassion for patients, is professional and dependable, with successful experience managing a high volume of phone calls. This role requires a high level of comfort with Electronic Medical Records.
ESSENTIAL JOB FUNCTIONS:

  • Responsible for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation
  • Responsible for collecting existing and new patient insurance information for insurance verification purpose
  • Responsible for entering data into EMR, as well as maintaining the integrity and accuracy of the data
  • Take or respond to telephone calls promptly to establish or confirm appointments
  • Utilize appropriate schedule codes for scheduling office and hospital based medical procedures, for patients with appropriate provider and time/location slot
  • Provide support to other members of the department as needed.
  • Demonstrate compassion and understanding for the patient and caring parties.
  • Display patience in understanding and satisfying patient's request.
  • Maintain an adequate level of productivity as defined with the Call Center Supervisor.
  • Provide patient support and take appropriate action in response to patient inquiries regardingappointments, referrals, billing, prescription and other medical services and programs within the Complete Health family of Primary Care practices.
  • Accurately registering new patients to include all demographics and insurance information.
  • Written communication in the EMR with individual providers and staff relative to patient calls.
  • Making outbound calls for outreach to schedule appointments such as Annual Wellness exams and obtain other beneficial information from patients.
  • Ability to handle a 3-way call with patient & insurance company to change Primary Care Provider, when necessary.
  • Appropriately transferring calls to the correct person who can help the caller (i.e. billing questions).
  • Following all privacy guidelines as set forth in HIPAA.
  • Ongoing personal/professional development through training.
  • Commitment to putting our patients first-always.
https://info.flclearinghouse.com/

MINIMUM REQUIREMENTS

  • Minimum of a High School Diploma and 1-3 years of experience in healthcare scheduling, or equivalent combination of education and experience.
  • Must demonstrate consistent professional conduct and meticulous attention to detail.
  • Must possess excellent verbal and written communication skills.
  • Must have interpersonal skills with patients, staff, and other healthcare professionals.
  • Critical thinking skills and a positive attitude essential.
  • Familiarity with EMR system preferred; specifically, Athena EMR experience will be helpful.
  • A consistent work history with the desire to build a long-term career is mandatory.


WORKING ENVIRONMENT

The position requires climbing, stooping, kneeling, crouching, reaching, standing, lifting, grasping, feeling, talking, hearing, repetitive motions, and finger use. Pushing and pulling are occasionally required. Use of a computer, keyboard, and telephone along with various office machines is an essential part of the job.


DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the Patient Access Representative. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The Patient Access Representative may be required to perform duties outside of their normal responsibilities from time to time as needed or as directed by supervision.


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