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Patient Access Service Representative Jobs in Renton, WA

Proliance Surgeons

Patient Access Supervisor

Tacoma, WA · On-site

$21.13 - $35.92/hr

  • Medical

  • Life

  • Retirement

  • PTO

May perform Patient Access Representative duties as needed to support service levels and maintain timely patient access * Train, educate, and develop Patient Access staff to support functional ...

Franciscan Medical Group

Patient Access Rep Clinic

Tacoma, WA · On-site

$23.90 - $34.79/hr

Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative ... To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of ...

Franciscan Medical Group

Patient Access Rep Clinic

Tacoma, WA · On-site

$23.90 - $34.79/hr

Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative ... To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of ...

CommonSpirit Health

Patient Access Rep Clinic

Tacoma, WA · On-site

$18.50 - $23.50/hr

Our dedicated providers offer a full spectrum of health care services, from routine wellness to ... As a Patient Access Representative, you will manage administrative duties for the patient intake ...

Franciscan Medical Group

Patient Access Rep Clinic

Tacoma, WA · On-site

$23.90 - $34.79/hr

Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative ... To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of ...

CommonSpirit Health

Patient Access Rep Clinic

Tacoma, WA · On-site

$18.50 - $23.50/hr

Our dedicated providers offer a full spectrum of health care services, from routine wellness to ... As a Patient Access Representative, you will manage administrative duties for the patient intake ...

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Patient Access Service Representative information

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How much do patient access service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for patient access service representative in Renton, WA is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.80 per hour, depending on experience, location, and employer.

What is a patient access service representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive as a patient access service representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.

What are some common challenges faced by patient access service representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How do I become a patient access service representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers may prefer prior experience in healthcare or administrative roles, and training is often provided on the job. Certification is not required but can enhance job prospects.

Is it hard to be a patient access service representative?

Being a patient access service representative involves handling administrative tasks such as scheduling, verifying insurance, and assisting patients, which requires strong communication and organizational skills. The role can be fast-paced and may involve managing multiple priorities, but it generally does not require extensive prior experience or advanced certifications. Success in this position depends on attention to detail, customer service skills, and the ability to work under pressure.

What are the duties of a patient access service representative?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance and personal information, collecting copayments, and ensuring accurate registration in the healthcare facility's system. They serve as the first point of contact for patients, requiring strong communication skills and familiarity with electronic health records and billing processes.

What are popular job titles related to Patient Access Service Representative jobs in Renton, WA?

For Patient Access Service Representative jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Patient Access Service Representative jobs in Renton, WA look for?

The top searched job categories for Patient Access Service Representative jobs in Renton, WA are:

What cities near Renton, WA are hiring for Patient Access Service Representative jobs?

Cities near Renton, WA with the most Patient Access Service Representative job openings:

Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Renton, WA as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,562 per year, or $21.4 per hour.

Patient Access Rep (Clinic)

Franciscan Medical Group

Gig Harbor, WA

$23.90 - $34.79/hr

Full-time

Posted 11 days ago

Job description


Job Summary and Responsibilities

As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.
Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.
To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.

  • Registers and/or checks patients in/out.
  • Performs patient check-in at the time of visit; records and verifies all demographic, insurance and other information (e.g. Workers’ Comp, other third-party liability info); follows established procedures to ensure that all registration guidelines/requirements have been satisfied, including ensuring minors’ guardians have been notified; identifies deficiencies and resolves non-complex issues or escalates to appropriate staff for further action.
  • Conducts routine insurance eligibility verifications.
  • Copies/scans patient access related hardcopy materials (e.g. ID, referrals, L&I, insurance cards, etc.) into correct location in electronic medical record.
  • Records non-clinical charges from various sources. This could include entering charges for the completion of forms, for Depositions/Attorney Fees, for retail fees, etc.
  • Handles and reconciles payments.
Job Requirements

Required

  • One year of customer service work experience and
  • None, upon hire

Preferred

  • Two years of customer service work experience
  • Healthcare or Call Center experience
Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.


Pay Range
$23.90 - $34.79 /hour

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