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Patient Access Service Representative Jobs in Renton, WA

Franciscan Medical Group

Patient Access Rep Clinic

Tacoma, WA · On-site

$23.90 - $34.79/hr

Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative ... To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of ...

CommonSpirit Health

Patient Access Rep Clinic

Tacoma, WA

$18.50 - $23.50/hr

Our dedicated providers offer a full spectrum of health care services, from routine wellness to ... As a Patient Access Representative, you will manage administrative duties for the patient intake ...

Proliance Surgeons

Patient Access Rep. (PAR)

Tacoma, WA · On-site

$19.02 - $30.43/hr

Position Summary The Patient Access Representative (PAR) represents the face of Proliance Surgeons ... Superior customer service skills * Great interpersonal skills; demonstrating patience, composure ...

Franciscan Medical Group

Patient Access Rep Clinic

Tacoma, WA · On-site

$23.90 - $34.79/hr

Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative ... To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of ...

Franciscan Medical Group

Patient Access Rep Clinic

Tacoma, WA · On-site

$23.90 - $34.79/hr

Job Summary and Responsibilities As a Patient Access Representative, you will manage administrative ... To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of ...

Lifepoint Health

Patient Access Representative

Lynnwood, WA · On-site

$19.50 - $24.75/hr

Patient Access Representative Job Schedule: Full-time Wage Range: $ Your Experience Matters ... As People Services Director at Providence Swedish Rehab Hospital, you'll work alongside our ...

Robert Half

Patient Access Specialist

Tacoma, WA · On-site

$24 - $30/hr

We are looking for a Patient Access Specialist to support patient-facing access services for a healthcare organization in Tacoma, Washington. This Long-term Contract position is ideal for someone who ...

Proliance Surgeons

Patient Access Supervisor

Tacoma, WA · On-site

$21.13 - $35.92/hr

May perform Patient Access Representative duties as needed to support service levels and maintain timely patient access * Train, educate, and develop Patient Access staff to support functional ...

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Patient Access Service Representative information

See Renton, WA salary details

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How much do patient access service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for patient access service representative in Renton, WA is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by Patient Access Service Representatives and how can they be managed?

Patient Access Service Representatives often navigate challenges such as handling high patient volumes, managing sensitive information, and addressing diverse patient needs with empathy. Effective time management and strong communication skills are crucial in ensuring accurate registration, insurance verification, and appointment scheduling. Building familiarity with electronic health record (EHR) systems and staying updated on healthcare policies can also help representatives stay efficient and reduce errors. Many organizations offer training and peer support to help new team members adapt and excel in this fast-paced environment.

What does a patient access representative do?

A patient access service representative is responsible for scheduling appointments, verifying patient insurance information, collecting co-pays, and ensuring accurate patient registration. They serve as the first point of contact for patients and often use electronic health record (EHR) systems to manage patient data. Strong communication skills and attention to detail are essential for this role.

How much does a patient access representative make?

In Pennsylvania, a patient access service representative typically earns an average salary of around $35,000 to $45,000 per year. Salaries can vary based on experience, location within the state, and the healthcare facility's size and type. The role often requires strong communication skills and familiarity with electronic health record systems.

What is a Patient Access Service Representative?

A Patient Access Service Representative is a healthcare professional who assists patients with the administrative aspects of their medical visits. Their duties often include registering patients, verifying insurance, scheduling appointments, and collecting necessary documentation. They serve as the first point of contact for patients entering a healthcare facility and play a crucial role in ensuring smooth communication between patients and medical staff. Excellent customer service skills and attention to detail are essential for this role.

What jobs pay 4000 a week without a degree?

Patient Access Service Representatives typically do not earn $4,000 a week; however, some high-paying roles in sales, real estate, or skilled trades can reach that level without a degree. These jobs often require experience, strong communication skills, or certifications and may involve commission or performance-based pay structures.

What is the difference between Patient Access Service Representative vs Medical Secretary?

AspectPatient Access Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; administrative or medical office training
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, clinics
Primary ResponsibilitiesPatient check-in, insurance verification, schedulingScheduling, correspondence, record management

The Patient Access Service Representative primarily handles patient intake and insurance processes, while the Medical Secretary focuses on administrative support and documentation. Both roles are essential in healthcare settings and often overlap in customer service and administrative tasks, but they differ in specific duties and focus areas.

How to become a patient access representative?

To become a patient access service representative, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require certification in medical office administration or patient access procedures. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often preferred.

What are the key skills and qualifications needed to thrive as a Patient Access Service Representative, and why are they important?

To excel as a Patient Access Service Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent, with some employers preferring healthcare-related coursework or experience. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and a calm demeanor help you manage patient interactions and resolve issues efficiently. These skills ensure accurate patient registration, enhance the patient experience, and support smooth healthcare operations.
What are popular job titles related to Patient Access Service Representative jobs in Renton, WA? For Patient Access Service Representative jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Patient Access Service Representative jobs in Renton, WA look for? The top searched job categories for Patient Access Service Representative jobs in Renton, WA are:
What cities near Renton, WA are hiring for Patient Access Service Representative jobs? Cities near Renton, WA with the most Patient Access Service Representative job openings:
Patient Access Service Representative jobs near you
Infographic showing various Patient Access Service Representative job openings in Renton, WA as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,562 per year, or $21.4 per hour.

Patient Access Representative_Patient Access Center

PPGNHI

Tacoma, WA • On-site

$20.76 - $26.47/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Working at Planned Parenthood Great Northwest, Hawai'i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work.
In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services.
About our Patient Access Center Representative position
Patient Access Center Representative (PACR) is a key role that serves as the first point of contact for PPGNHAIK patients and provides exceptional customer service by providing information, scheduling appointments, and directing calls as appropriate. PPGNHAIK Patient Access Center is a complex, fast-paced and high call volume environment that requires strong multi-tasking, communication and customer service skills. Our Patient Access Representatives will hand calls from different states and time zones.
What will you be doing!
Utilizing outstanding customer services skills, answering incoming calls and evaluating patient requests; scheduling appointments; directing calls and providing information with a high degree of accuracy and professionalism.
Key Responsibilities:
  • Following the affiliate customer service standards to provide exceptional customer service to Patient Access Center customers and to support and exemplify the Planned Parenthood brand.
  • Meeting metric standards for appointment conversion, call and data quality standards and supports new processes introduced to the Patient Access Center.
  • Answering incoming calls and appropriate screens and directs patient calls accordingly.
  • Correctly assesses the type of appointment needed and schedules at an appropriate health center. Schedules, reschedules and cancels patient appointments. Converts calls to appointments whenever possible.
  • Evaluating and initiating triage for patients requiring immediate or same day medical assistance. Following the affiliate urgent care guidelines and appropriately utilizes the nurse triage system, including providing a description.
  • Making appropriate referrals to follow-up clinicians for prescription refills and other clinical issues according to Patient Access Center procedures.
  • Obtains and/or verifies patient information including location and accurately enters patient data into the practice management system. Updates demographics according to protocol and maintains data integrity for organization.
  • Collects and confirms patient insurance information and forwards appropriate information to Patient Financial Services for pre-verification purposes.
  • Provides patients with the appropriate fee estimate. Explain the appropriate state funding source as appropriate.
  • Providing patients with appropriate pre-appointment instructions based on appointment type.
  • Appropriately escalates calls to Patient Access Center Supervisor and Manager.
  • Providing referrals as appropriate and maintains knowledge of referral sources.
  • Actively and positively participates in Patient Access Center staff meetings and training sessions.
  • Proactively and independently assists teammates when needed with process/procedural information, call handling techniques, customer service standards, NextGen data entry and all other quality and compliance matters.

Minimum Qualifications:
High school diploma or equivalent.
Two years of customer services experience.
Preferred Qualifications:
1-2 years in a high-volume call center.
Proficiency in Microsoft Office Suite and other software applications. Experience with electronics health records.
Salary Range:
$20.76 - $26.47hourly
Position Type:
Full-time
Benefits Eligibility:
This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to hre.contacts@ppgnhaik.org.
Other Information:
All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. All new hires hired between September and April must present proof of receiving a current flu shot.
What we expect from you.
  • That you adhere to our code of conduct, policies, procedures, and protocols.
  • That you always demonstrate a high degree of professionalism.
  • That you always support and model our customer service standards.
  • That you value continuous learning and seek ongoing training and development.

Our commitment to diversity:
At PPGNHAIK, we've outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment.
Equal Employment Opportunity
PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state or federal law.

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