ZipRecruiter

Log In

1

Patient Access Operations Manager Jobs in Texas (NOW HIRING)

CommonSpirit Health

Patient Access Representative

Houston, TX · On-site

$14.50 - $18.50/hr

Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...

New

Conifer Value

Patient Access Representative III

El Paso, TX · On-site

$15.50 - $20/hr

Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational ...

Children's Health

Patient Access Specialist

Dallas, TX · On-site

$17 - $22.75/hr

At least 1 year healthcare, Patient Access operations activities or related experience required ... National Association of Healthcare Access Management CHAA Certification preferred A Place Where You ...

Tenet Health

Patient Access Representative III

El Paso, TX · On-site

$15.50 - $20/hr

Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational ...

previous pagenext page

Showing results 21-40

All JobsPatient Access Operations JobsPatient Access Operations Manager JobsPatient Access Operations Manager Jobs in Texas

Patient Access Operations Manager information

What is a patient access operations manager?

Patient Access Operations Managers are healthcare professionals responsible for overseeing the processes related to patient registration, admissions, scheduling, and insurance verification in hospitals or healthcare facilities. They manage teams that handle patient intake, ensure compliance with regulations, and work to optimize the patient experience from initial contact through billing. Their role is crucial in maintaining efficient operations, improving patient satisfaction, and ensuring accurate collection of patient information for billing and care coordination.

What are the key skills and qualifications needed to thrive as a patient access operations manager?

To thrive as a Patient Access Operations Manager, you need expertise in healthcare administration, insurance verification, and revenue cycle management, often supported by a bachelor’s degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHR), and patient registration software is typically required. Strong leadership, problem-solving, and customer service skills help you manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient flow, ensuring compliance, and improving overall operational efficiency in healthcare settings.

What are the main challenges a patient access operations manager faces when coordinating between clinical staff and administrative teams?

A Patient Access Operations Manager often navigates challenges related to balancing the needs of clinical teams, who prioritize patient care, with administrative teams focused on efficiency and compliance. Ensuring smooth communication, aligning goals, and resolving workflow bottlenecks are key aspects of the role. Managers must stay proactive about addressing scheduling conflicts, regulatory requirements, and evolving technology systems. Building strong relationships across departments and fostering a collaborative environment are essential for overcoming these challenges and ensuring a seamless patient experience.

What is the difference between Patient Access Operations Manager vs Patient Access Supervisor?

AspectPatient Access Operations ManagerPatient Access Supervisor
ResponsibilitiesOversees entire patient access department, manages staff, implements policies, and ensures complianceSupervises daily patient access activities, trains staff, and handles patient inquiries
Required CredentialsBachelor's degree in healthcare administration or related field; experience in patient accessHigh school diploma or associate degree; experience in patient registration or access
Work EnvironmentHospital or healthcare facility management settingClinical or hospital outpatient setting
Common UsageUsed by larger healthcare organizations for departmental leadershipUsed in hospitals for frontline supervision

The Patient Access Operations Manager typically holds a broader leadership role, overseeing the entire patient access department, while the Patient Access Supervisor focuses on daily supervision of staff. Both roles require healthcare experience, but the manager position often demands more advanced credentials and strategic responsibilities.

Patient Access Representative

Houston, TX • On-site

CommonSpirit Health
Health Care and Social Assistance • 10K+ employees
Learn more about CommonSpirit Healthexternal

$14.50 - $18.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

CommonSpirit Health rating

7.0

Company rating: 7.0 out of 10

Based on 548 frontline employees who took The Breakroom Quiz

Job description

St. Luke's HealthThe Vintage Hospital is 106 bed facility that is nationally-recognized for providing high-quality, compassionate care to Northwest Houston communities including Willowbrook, Champions and Tomball. With the resources and expertise of the St. Lukes Health system, St. Luke's-The Vintage offers the latest advancements in diagnostic and surgical services, including heart care, lung health and orthopedics. St. Lukes Health is a member of CommonSpirit.


Performs patient registration and admitting functions across assigned hospital access areas, which may include Emergency Department, main registration, admitting, and other patient access points. Gathers, verifies, and updates demographic, insurance, and account information to ensure accurate and timely patient data capture in support of patient access workflows. Utilizes multiple systems to support registration, scheduling, documentation, and inquiry processes, and identifies discrepancies or issues, escalating non-standard or complex scenarios in accordance with established procedures. Supports daily patient access operations by assisting with workflow needs and contributing to timely completion of access activities during scheduled and high-volume periods. Collaborates with the healthcare team and engages with patients and families to support access-related needs and a positive patient experience. Demonstrates accountability for relationship-based care, organizational mission, and core values while maintaining compliance with organizational policies, privacy standards, and regulatory requirements.
  • Perform patient registration functions across assigned access points, ensuring accurate demographic information, insurance eligibility and benefits verification, and complete, confidential documentation within the electronic health record.
  • Accurately scan, index, and manage patient documentation to support registration, billing, and clinical workflows in accordance with organizational standards.
  • Communicate patient financial responsibility using established education tools and scripts, including estimates and patient liabilities, and collect payments at the time of service as appropriate.
  • Schedule, confirm, and revise patient appointments to support timely access to care and adherence to provider and clinic workflows.
  • Identify and resolve routine registration, insurance, and encounter discrepancies; follow established workflows to escalate complex or non-standard issues.
  • Provide patient-facing support via telephone and other approved communication channels, including answering inquiries, routing calls, and documenting interactions per standard procedures.

Required
  • High School Graduate , upon hire or
  • High School GED, upon hire and
  • 1 year relevant experience in healthcare, patient access setting is preferred, along with knowledge of the following: patient registration procedures and documentation, knowledge of health insurance payers, and real-time insurance eligibility verifications.
  • None, upon hire

What CommonSpirit Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply