Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Asst. Admin. Patient Access
El Paso, TX · On-site
... bed management support functions, and other patient access operations. Serves as the senior ... operational leader responsible for ensuring seamless patient access, revenue cycle performance ...
Patient Access Supervisor
Humble, TX · On-site
$22 - $24/hr
... Patient Access Supervisor to oversee front desk and patient access operations across multiple ... leadership, operational oversight, training, and performance management while traveling between ...
Quick apply
Patient Access Supervisor
Humble, TX · On-site
$22 - $24/hr
... Patient Access Supervisor to oversee front desk and patient access operations across multiple ... leadership, operational oversight, training, and performance management while traveling between ...
Rope Access Operations Manager Relocation Assistance Available for Qualified Candidates Ready to lead one of the industry's top Rope Access teams? PROtect, LLC is seeking an experienced Rope Access ...
Rope Access Operations Manager Relocation Assistance Available for Qualified Candidates Ready to lead one of the industry's top Rope Access teams? PROtect, LLC is seeking an experienced Rope Access ...
Patient Access Supervisor
Toyah, TX · On-site
Responsible for supervising daily patient access operations, ensuring exceptional customer service ... Experience managing performance metrics and operational improvement initiatives preferred. Mission ...
Patient Access Supervisor
Toyah, TX · On-site
Responsible for supervising daily patient access operations, ensuring exceptional customer service ... Experience managing performance metrics and operational improvement initiatives preferred. Mission ...
Patient Access Specialist II
Plano, TX · On-site
$16.50 - $22/hr
... efficient operations, expeditious reimbursement and optimal customer satisfaction and employee ... National Association of Healthcare Access Management CHAA Certification preferred * Healthcare ...
Patient Access Specialist II
Plano, TX · On-site
$16.50 - $22/hr
... efficient operations, expeditious reimbursement and optimal customer satisfaction and employee ... National Association of Healthcare Access Management CHAA Certification preferred * Healthcare ...
Patient Access Specialist II
Plano, TX · On-site
$16.50 - $22/hr
... Patient Access operations activities required EDUCATION * High school diploma or equivalent ... National Association of Healthcare Access Management CHAA Certification preferred * Healthcare ...
Patient Access Specialist II
Plano, TX · On-site
$16.50 - $22/hr
... Patient Access operations activities required EDUCATION * High school diploma or equivalent ... National Association of Healthcare Access Management CHAA Certification preferred * Healthcare ...
Patient Access Supervisor
Toyah, TX · On-site
Responsible for supervising daily patient access operations, ensuring exceptional customer service ... Experience managing performance metrics and operational improvement initiatives preferred. Mission ...
Patient Access Supervisor
Toyah, TX · On-site
Responsible for supervising daily patient access operations, ensuring exceptional customer service ... Experience managing performance metrics and operational improvement initiatives preferred. Mission ...
Patient Access Representative
$14.50 - $18.50/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$14.50 - $18.50/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Lead Representative
Harlingen, TX · On-site
$16.75 - $21.50/hr
... Patient Access Operations, collaborates with Department leaders in process and operational ... excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned.
Patient Access Lead Representative
Harlingen, TX · On-site
$16.75 - $21.50/hr
... Patient Access Operations, collaborates with Department leaders in process and operational ... excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned.
Patient Access Representative
$15.50 - $19.75/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$15.50 - $19.75/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$15.50 - $19.75/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$15.50 - $19.75/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$15.50 - $19.75/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$15.50 - $19.75/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$14.50 - $18.50/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$14.50 - $18.50/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Lead Representative
Harlingen, TX · On-site
$16.75 - $21.50/hr
... Patient Access Operations, collaborates with Department leaders in process and operational ... excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned.
Patient Access Lead Representative
Harlingen, TX · On-site
$16.75 - $21.50/hr
... Patient Access Operations, collaborates with Department leaders in process and operational ... excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned.
Patient Access Lead Representative
Harlingen, TX · On-site
$16.75 - $21.50/hr
... Patient Access Operations, collaborates with Department leaders in process and operational ... excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned.
Patient Access Lead Representative
Harlingen, TX · On-site
$16.75 - $21.50/hr
... Patient Access Operations, collaborates with Department leaders in process and operational ... excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned.
Patient Access Representative
$19.01 - $26.85/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Representative
$19.01 - $26.85/hr
Supports daily patient access operations by assisting with workflow needs and contributing to ... Accurately scan, index, and manage patient documentation to support registration, billing, and ...
New
Patient Access Operations Manager information
What is a patient access operations manager?
Patient Access Operations Managers are healthcare professionals responsible for overseeing the processes related to patient registration, admissions, scheduling, and insurance verification in hospitals or healthcare facilities. They manage teams that handle patient intake, ensure compliance with regulations, and work to optimize the patient experience from initial contact through billing. Their role is crucial in maintaining efficient operations, improving patient satisfaction, and ensuring accurate collection of patient information for billing and care coordination.
What are the key skills and qualifications needed to thrive as a patient access operations manager?
To thrive as a Patient Access Operations Manager, you need expertise in healthcare administration, insurance verification, and revenue cycle management, often supported by a bachelor’s degree in health administration or a related field. Familiarity with hospital information systems (HIS), electronic health records (EHR), and patient registration software is typically required. Strong leadership, problem-solving, and customer service skills help you manage teams and ensure a positive patient experience. These skills are crucial for optimizing patient flow, ensuring compliance, and improving overall operational efficiency in healthcare settings.
What are the main challenges a patient access operations manager faces when coordinating between clinical staff and administrative teams?
A Patient Access Operations Manager often navigates challenges related to balancing the needs of clinical teams, who prioritize patient care, with administrative teams focused on efficiency and compliance. Ensuring smooth communication, aligning goals, and resolving workflow bottlenecks are key aspects of the role. Managers must stay proactive about addressing scheduling conflicts, regulatory requirements, and evolving technology systems. Building strong relationships across departments and fostering a collaborative environment are essential for overcoming these challenges and ensuring a seamless patient experience.
What is the difference between Patient Access Operations Manager vs Patient Access Supervisor?
| Aspect | Patient Access Operations Manager | Patient Access Supervisor |
|---|---|---|
| Responsibilities | Oversees entire patient access department, manages staff, implements policies, and ensures compliance | Supervises daily patient access activities, trains staff, and handles patient inquiries |
| Required Credentials | Bachelor's degree in healthcare administration or related field; experience in patient access | High school diploma or associate degree; experience in patient registration or access |
| Work Environment | Hospital or healthcare facility management setting | Clinical or hospital outpatient setting |
| Common Usage | Used by larger healthcare organizations for departmental leadership | Used in hospitals for frontline supervision |
The Patient Access Operations Manager typically holds a broader leadership role, overseeing the entire patient access department, while the Patient Access Supervisor focuses on daily supervision of staff. Both roles require healthcare experience, but the manager position often demands more advanced credentials and strategic responsibilities.
Asst. Admin. Patient Access
El Paso, TX • On-site
University Medical Center of El Paso
• Health Care and Social Assistance • 1 - 5K employees1,001 - 5,000 employees
Full-time
Posted 14 days ago
University Medical Center Of El Paso rating
6.7
Based on 36 frontline employees who took The Breakroom Quiz
Job description
Job Summary
The Assistant Administrator of Patient Access is responsible for the strategic leadership, operational performance, technology optimization, and continuous improvement of all Patient Access functions across the El Paso County Hospital District, including University Medical Center, UMC Surgical Hospital, El Paso Children’s Hospital, ambulatory clinics, provider-based departments, remote locations, rural health facilities, and affiliated entities.
Provides enterprise-wide oversight for registration, admissions, scheduling, insurance verification, authorization management, financial counseling, point-of-service collections, digital patient access platforms, patient navigation, customer service, enrollment, bed management support functions, and other patient access operations. Serves as the senior operational leader responsible for ensuring seamless patient access, revenue cycle performance, patient experience, and patient throughput across the District.
Success in this role requires exceptional communication, collaboration, and relationship-building skills, as well as the ability to lead complex initiatives through influence and partnership across a highly matrixed healthcare environment. Responsible for building consensus, aligning stakeholders, and driving organizational change, frequently without direct reporting authority over key operational and clinical partners. Works closely with hospital executives, facility administrators, physician leadership, nursing leadership, operational leaders, care management, information technology, finance, compliance, managed care, and revenue cycle leadership to align patient access operations, technology platforms, and workflows with organizational goals and strategic priorities
Minimum Job Requirements:
Work Experience:
Seven years of healthcare leadership experience in Patient Access, Revenue Cycle, Hospital Operations, or related healthcare operations leading multiple departments, facilities, or large operational teams. Experience within a large integrated health system, academic medical center, public hospital, or multi-facility healthcare organization preferred. Demonstrated success leading large-scale operational improvement, technology optimization, and revenue cycle initiatives. Experience working effectively in complex matrixed organizations requiring significant collaboration and influence across departments and leadership teams.
License/Registration/Certification:
Education and Training:
Bachelor's Degree in Healthcare Administration, Business Administration, Health Information Management, Finance, or related field required. Master's Degree (MBA, MHA, MPH, or related field) required.
Skills:
- Extensive knowledge of Patient Access operations, healthcare revenue cycle processes, and hospital operations.
- Strong understanding of patient throughput, clinical workflow integration, capacity management, and access management strategies.
- Demonstrated ability to lead large-scale initiatives through influence, collaboration, and consensus building.
- Proven ability to establish credibility and effectively partner with executives, physicians, nursing leadership, and operational stakeholders.
- Exceptional communication, interpersonal, negotiation, and relationship-management skills.
- Strong presentation and executive communication skills, including the ability to communicate complex operational and financial information to diverse audiences.
- Strong analytical and data-driven decision-making skills utilizing dashboards, business intelligence tools, and operational reporting.
- Ability to navigate complex organizational structures and successfully achieve results in a matrixed healthcare environment.
What University Medical Center Of El Paso employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About University Medical Center of El Paso
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
1,001 - 5,000 Employees
Headquarters location
El Paso, TX, US
Year founded
1915