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Patient Access Associate Jobs in Spokane, WA (NOW HIRING)

VCA Animal Hospitals

Veterinary Assistant

Post Falls, ID · On-site

$15.50 - $19.50/hr

Access to the Lyra mental health platform, including up to 12 therapy sessions per year, guided ... Perform patient intakes and discharge processes, including accurate record-keeping. * Administer ...

VCA Animal Hospitals

Veterinary Assistant

Post Falls, ID · On-site

$15.50 - $19.50/hr

Access to the Lyra mental health platform, including up to 12 therapy sessions per year, guided ... Perform patient intakes and discharge processes, including accurate record-keeping. * Administer ...

Fred Meyer

PHARMACY/CERTIFIED TECH

Spokane, WA · On-site

$18.50 - $22.50/hr

Provide direct patient intervention by providing health and wellness services and experiences ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Spokane, WA

Patient Access Associate information

See Spokane, WA salary details

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How much do patient access associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient access associate in Spokane, WA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.12 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Spokane, WA?

The most popular types of Patient Access jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Patient Access Associate jobs?

Cities near Spokane, WA with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $40,790 per year, or $19.6 per hour.

Compassionate Mental Health Counselor - Remote Position at Radiant Mental Health Associates

Radiant Mental Health Associates

Spokane, WA • Remote

$51K - $67K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 3 days ago

New

Job description

Position Overview

Radiant Mental Health Associates is seeking dedicated and empathetic Mental Health Counselors to enhance our team of professionals. This full-time remote position offers the flexibility to create and manage your own schedule while working from the comfort of your home. You will play a vital role in providing therapeutic support to individuals seeking guidance in their mental health journeys, contributing significantly to their overall well-being and recovery.

About the Organization

At Radiant Mental Health Associates, we pride ourselves on being a leading mental health practice located in Spokane, Washington. Our mission is to provide exceptional care to our patients in a supportive and nurturing environment. We emphasize a collaborative approach in mental health treatment, ensuring that our diverse team of clinicians can effectively address the unique needs of each patient. We are committed to fostering a culture of compassion, innovation, and professional growth.

Work Environment

This position allows you to work remotely, which provides you the freedom to connect with clients in a flexible and convenient manner. Our practice operates Monday through Saturday, ensuring ample availability for our clients while allowing you to structure your workweek. We utilize state-of-the-art telehealth technologies, enabling smooth communication and effective virtual therapy sessions. Radiant Mental Health Associates supports mental health professionals by offering in-house credentialing, management of insurance participation, and efficient scheduling.

Key Responsibilities
  • Conduct thorough psychosocial assessments for individuals, adolescents, families, and groups to evaluate their mental health status and treatment needs.
  • Provide graduate-level clinical social work and counseling interventions tailored to the diverse requirements of each client.
  • Engage in clear and effective communication with related staff to discuss assessments, treatment strategies, and interdisciplinary care plans during meetings such as patient rounds.
  • Display proficiency in addressing the physical, psychological, educational, social, and safety needs of clients across various demographics.
  • Offer case management services, collaborating with hospital and community professionals to provide comprehensive care for assigned patients.
  • Ensure timely completion of documentation and reports, maintaining ethical standards required for professional practice.
  • Implement evidence-based treatment modalities including Cognitive Behavioral Therapy (CBT) to assist clients in achieving their individualized treatment goals.
Patient Population / Client Focus

You will primarily serve a diverse outpatient population, addressing a wide array of mental health challenges. Clients may include children, adolescents, adults, and families navigating issues such as anxiety, depression, trauma, grief, and relationship conflicts. Your role is essential in providing personalized and impactful therapy that fosters resilience and promotes healing.

Qualifications
  • A current and valid clinical license, including but not limited to: Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • A minimum of a Bachelor’s Degree in a relevant field.
  • Commitment to work between 10 to 40 hours per week or more, based on client needs and your availability.
Preferred Experience
  • At least 2 years of clinical experience, demonstrating direct engagement with clients in a therapeutic context.
Compensation and Benefits

We offer a competitive salary range of USD 60,000 to 104,000 annually, commensurate with experience and credentials. Additionally, our benefits package includes:

  • Comprehensive health insurance, encompassing medical, dental, and vision plans.
  • Professional liability insurance for peace of mind in your practice.
  • Generous paid time off and holiday leave, supporting your work-life balance and well-being.
  • Opportunities for professional development and continuing education, enabling you to enhance your skills and stay abreast of best practices.
  • A supportive team environment that provides ongoing supervision and mentorship to help you grow in your role.
Career Growth Opportunities

At Radiant Mental Health Associates, we prioritize the continuous professional development of our staff. As a member of our team, you will have access to mentorship, guidance, and various training sessions designed to expand your clinical skills. Opportunities may arise for leadership roles, specialized training in areas of interest, or participation in innovative care initiatives within the organization.

Why Join Our Team

Joining Radiant Mental Health Associates means becoming part of a compassionate community committed to making a difference. If you are passionate about helping individuals achieve their mental health goals and thrive in a collaborative, supportive environment, we encourage you to consider this position. Your work will not only impact our clients' lives but will also contribute to the welfare of the community at large.

Application Information

If you are interested in making a significant impact on the lives of individuals through compassionate therapy and comprehensive mental health support, we would love to hear from you. Please submit your resume, cover letter, and any relevant credentials to apply for this position. We are eager to welcome a new team member dedicated to promoting mental wellness and holistic healing.

Apply