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Patient Access Associate Jobs in Reston, VA (NOW HIRING)

Guidehouse

Patient Coordinator

Bethesda, MD · On-site

$49K - $81K/yr

Patient Access General Travel Required: None Clearance Required: Ability to Obtain Public Trust ... Associate's degree * Minimum of ONE(1) year of related patient coordination, medical administration ...

Guidehouse

Patient Coordinator

Bethesda, MD · On-site

$49K - $81K/yr

Patient Access General Travel Required: None Clearance Required: Ability to Obtain Public Trust ... Associate's degree * Minimum of ONE(1) year of related patient coordination, medical administration ...

CareMetx

Patient Care Coordinator

Bethesda, MD · On-site

$18.75 - $24.50/hr

From intake to outcomes, CareMetx is dedicated to delivering industry-leading patient access ... year associates degree program or equivalent combination of experience and education. MINIMUM ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Reston, VA

Patient Access Associate information

See Reston, VA salary details

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$20

$24

How much do patient access associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient access associate in Reston, VA is $20.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.74 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
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What are the most commonly searched types of Patient Access jobs in Reston, VA?

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What cities near Reston, VA are hiring for Patient Access Associate jobs?

Cities near Reston, VA with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $41,970 per year, or $20.2 per hour.

Temporary Patient Access Registrar, Day Shift, Cardiac Associates

Adventist Healthcare

Germantown, MD • On-site

$18.25 - $23.50/hr

Full-time

Medical, Retirement

Posted 5 days ago

Key responsibilities

  • Register and pre-register patients upon arrival, collecting patient responsibility and obtaining signatures as needed.

  • Enter demographic, insurance, and patient notes accurately, verify and update insurance information, and process daily patient payments.

  • Greet and assist visitors and patients, respond to their requests courteously, and provide administrative support such as answering phones, filing, scanning, and data entry.

Adventist HealthCare rating

7.1

Company rating: 7.1 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

379th of 898 rated healthcare providers

Job description

Cardiac Associates - GermantownIf you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.Adventist HealthCare's Cardiac Associates seeks to hire an experienced Patient Access Registrar for our office in Germantown, MD who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.
As a Patient Access Registrar you will:
Enters all demographic, insurance, and patient notes accurately.
Register and pre-register patients as they arrive for their appointments and collect patient responsibility.
Obtain any signatures needed from the patient at the time of registration or arrival.
Process, balance and post daily patient payments.
Greet and route all visitors/patients and respond to their requests in a helpful and courteous manner on the phone and in person.
Perform accurate demographic and insurance updates on all patients as needed and required.
Verify, collect, and accurately enter insurance information into the electronic health record system, and immediately notify supervisor if problems arise.
Provide administrative support for Patient Access Dept., including answering phones, typing, faxing, electronic filing, copying, scanning and data entry, as needed
Qualifications include:
High School Graduate or equivalent. Some college preferred.
Minimum of 1 year experience within a healthcare environment. Can include insurers or public health settings as well.
At least 1 year experience in patient registration and/or eligibility and benefits.
Requires some knowledge/training in government payer rules and regulations.
Requires some knowledge/training regarding TPLs, WC, and other payment sources and liabilities.
Must demonstrate ability to multitask and work under pressure with minimal supervision.
Basic knowledge of office equipment and PC skills.

Work Schedule:

Employment Type: Full Time, Temporary roleHours per Week:40 hoursTypical Daily Schedule:Monday- Friday 8:00AM- 4:30PM; The ideal candidate will cross train in Medical Records, Front Desk, and our Call CenterShift Type:Day Shift

Pay Range:

$19.21 - $24.90

If the salary range is not displayed or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Non-Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

  • Work life balance through nonrotating shifts

  • Recognition and rewards for professional expertise

  • 403(b) retirement plan

  • Free Employee parking

  • Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.
If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.


Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

What Adventist HealthCare employees say

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About Adventist HealthCare

Sourced by ZipRecruiter

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Gaithersburg, MD, US

Year founded

1907

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