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Patient Access Associate Jobs in Florence, SC (NOW HIRING)

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Patient Access Associate information

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$13

$18

$22

How much do patient access associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient access associate in Florence, SC is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $21.15 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Florence, SC?

The most popular types of Patient Access jobs in Florence, SC are:

What cities near Florence, SC are hiring for Patient Access Associate jobs?

Cities near Florence, SC with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,000 per year, or $18.8 per hour.

Certified Occupational Therapist Assistant (OTA)

Healthpro Heritage, LLC

Fork, SC • On-site

$30 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 22 days ago

HealthPRO Heritage rating

6.9

Company rating: 6.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Overview
$3,000 Sign-On Bonus! HealthPro Heritage is seeking a Full-Time Certified Occupational Therapy Assistant (OTA) to join our compassionate rehabilitation team in Fork, SC. If you're passionate about helping seniors maintain independence, improve function, and achieve their personal goals, this is an opportunity to make a real impact.
Why Join HealthPro Heritage?
$3,000 Sign-On Bonus!
Competitive Pay: $30-$35/hour, with consideration for higher rates based on experience and weekend availability
Comprehensive Benefits Package, including:
Medical, dental, and vision insurance, and Life insurance
401(k) retirement plan -Free access to CEU360 for continuing education
Why Choose HealthPro Heritage?
Purpose-Driven Work: Be part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions.
Growth Opportunities: Access continuous education and professional development designed to support your long-term success.
Collaborative Culture: Work in a supportive environment where teamwork, respect, and open communication are at the heart of what we do.
Commitment to Excellence: Join a team recognized for strong clinical quality and outstanding patient outcomes.
Competitive Benefits Package: Enjoy competitive compensation and a comprehensive benefits program designed with YOU in mind.
Join Us in Making a Difference
At HealthPro Heritage, your work truly matters. As a therapist-led, diverse organization, we provide therapy services across skilled nursing facilities, retirement communities, hospitals, home care, and pediatric programs. Join a team that values your expertise, listens to your input, and celebrates the meaningful difference you make every day.
Responsibilities
  • Patient Care & Treatment Implementation: Assist in delivering individualized therapy based on treatment plans developed by the Occupational Therapist, including activities to improve daily living skills (e.g., dressing, eating, mobility).
  • Progress Monitoring & Documentation: Track and document patient progress, maintaining accurate records in compliance with facility policies, and report changes or concerns to the Occupational Therapist.
  • Collaboration & Patient Education: Work with interdisciplinary teams (e.g., PT, OT, nursing) to provide holistic care, and educate patients and families on therapeutic exercises, adaptive equipment, and strategies for independence.
  • Therapeutic Activities & Support: Lead or assist patients with exercises, activities of daily living, and other therapeutic tasks, while creating a positive and supportive environment to encourage patient engagement.

Qualifications
  • Education: Associate's degree in Occupational Therapy Assistant program from an accredited school.
  • Certification: Certification as an Occupational Therapy Assistant (COTA) through the National Board for Certification in Occupational Therapy (NBCOT).
  • Licensure: Current state licensure (or eligibility) to practice as a Certified Occupational Therapy Assistant.
  • Experience: Previous experience in an occupational therapy setting (hospital, clinic, school, etc.) is preferred, but new graduates are also encouraged to apply.

HealthPRO Heritage and its subsidiaries provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HealthPRO Heritage and its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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