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Patient Access Associate Jobs in Myrtle Beach, SC

Conway Medical Center

Authorization Specialist

Conway, SC · On-site

$15.25 - $20.50/hr

The Authorization Specialist will check patient demographics and more importantly insurance ... CPT, HCPCS preferred Certified Health Access Associate credential preferred. Duties and ...

Conway Medical Center

Authorization Specialist

Conway, SC · On-site

$16.75 - $22.25/hr

The Authorization Specialist AS will check patient demographics and more importantly insurance ... CPT, HCPCS preferred * Certified Health Access Associate credential preferred Duties ...

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How much do patient access associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient access associate in Myrtle Beach, SC is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.66 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Myrtle Beach, SC?

The most popular types of Patient Access jobs in Myrtle Beach, SC are:

What cities near Myrtle Beach, SC are hiring for Patient Access Associate jobs?

Cities near Myrtle Beach, SC with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Myrtle Beach, SC as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $36,305 per year, or $17.5 per hour.

Patient Access Educator

Conway Medical Center

Conway, SC • On-site

Other

Re-posted 5 days ago

Conway Medical Center rating

7.0

Company rating: 7.0 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

506th of 1,061 rated hospitals

Job description

Position Summary:
The Patient Access Educator is responsible for leading the training and development of all Patient Access team members. This role ensures employees are knowledgeable, confident, and compliant with Conway Medical Center policies, regulatory requirements, and best practices. The Educator develops training programs, mentors new and existing staff, monitors performance, and partners with leadership to improve patient experience, registration accuracy, and operational efficiency.
Qualifications:
Education:
  • High School diploma required.
  • Associate's or Bachelor's degree in Healthcare Administration, Business, Education, or a related field preferred.
Experience
  • Minimum of 3-5 years of Patient Access experience required.
  • Previous training, education, leadership, or mentoring experience preferred.
  • Experience with electronic health record (EHR) and registration systems.
  • Knowledge of insurance verification and medical terminology
Licensure/Certification/Registration
  • CHAA certification required within the first year.
  • Medical Terminology certification or equivalent preferred.
Duties & Responsibilities:
  • Design, implement, and maintain comprehensive onboarding and ongoing education programs for Patient Access staff.
  • Train new hires on registration workflows, insurances/ verification, scheduling, customer service, and cash collections.
  • Conduct competency assessments and skills evaluations to ensure staff readiness.
  • Develop and update training materials and job aids.
  • Coordinate orientation schedules and maintain training records.
  • Monitor registration quality through audits and provide coaching to improve accuracy.
  • Ensure compliance with HIPAA, EMTALA, CMS regulations, Joint Commission standards, and Conway Medical Center policies.
  • Partner with department leadership to identify performance gaps and create improvement plans.
  • Serve as a subject matter expert for Patient Access systems and workflows.
  • Assist with implementation of new software, policies, and operational changes by developing and delivering training.
  • Facilitate classroom, virtual, and one-on-one training sessions.
  • Mentor trainers, team leads, and frontline staff to promote professional growth.
  • Track training metrics and report employee progress to leadership.
  • Support process improvement initiatives focused on patient satisfaction, revenue cycle accuracy, and operational excellence.
  • Participate in department meetings, committees, and special projects.
  • Maintain a positive, professional, and patient-centered environment.
  • Complete other duties as assigned by department leadership.
  • Teach frontline staff how to manage difficult interactions while consistently maintaining a welcoming, compassionate demeanor and a professional attitude.
  • Lead the onboarding process for new hires, creating a positive learning environment that fosters retention and skill building.
  • Equipping team members to break down complex medical jargon and insurance terms in simple understandable language for patients.
  • Complete other duties as assigned by department leadership.

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