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Patient Access Associate Jobs in Virginia (NOW HIRING)

Riverside Health System Non-Providers

$16.20 - $21.08/hr

The Patient Access representative is responsible for the delivery of critical components of the ... Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management ...

Riverside

$16.20 - $21.08/hr

The Patient Access representative is responsible for the delivery of critical components of the ... Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management ...

Sentara

Supervisor, Patient Access

Woodbridge, VA

The Supervisor, Patient Access plays a key role in process improvement, staff development, and ... CHAA (Certified Healthcare Access Associate) * CRCR (Certified Revenue Cycle Representative) * CHAM ...

Sentara

Supervisor, Patient Access

Woodbridge, VA

$10K/mo

Certified Healthcare Access Manager (CHAM) OR Certified Healthcare Access Associate (CHAA) obtained ... We offer quiet, private rooms and quality care focused on safety and patient satisfaction. Our ...

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All JobsPatient Access Associate JobsPatient Access Associate Jobs in Virginia

Patient Access Associate information

See Virginia salary details

$13

$19

$23

How much do patient access associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for patient access associate in Virginia is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What does patient access associate mean?

A patient access associate is a healthcare professional responsible for scheduling appointments, verifying patient insurance, collecting co-pays, and ensuring patients complete necessary paperwork. They serve as the first point of contact in a medical facility, requiring strong communication skills and familiarity with electronic health record systems.

What are some typical challenges a Patient Access Associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What are Patient Access Associates?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The role typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.

What jobs pay 4000 a week without a degree?

Patient Access Associates typically do not earn $4,000 weekly; such high earnings are uncommon without specialized skills or certifications. Jobs that can pay this amount without a degree often include sales, real estate, or certain entrepreneurial ventures, but they usually require experience, licensing, or a strong network. High-paying roles without a degree are rare and often depend on commission, performance, or business ownership.

What are the key skills and qualifications needed to thrive as a Patient Access Associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What Does a Patient Access Associate Do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and patient communication skills. It provides experience in medical environments and can serve as a stepping stone to more advanced healthcare roles, often involving tasks like scheduling, data entry, and patient intake. Certification or training may be required, but it generally offers a manageable schedule and opportunities for skill development.
More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Virginia? The most popular types of Patient Access jobs in Virginia are:
What cities in Virginia are hiring for Patient Access Associate jobs? Cities in Virginia with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,996 per year, or $19.2 per hour.

Patient Access Representative

Riverside Health System Non-Providers

Gloucester, VA

$16.20 - $21.08/hr

Part-time

Posted 3 days ago

New

Job description

Gloucester, Virginia

Hiring Range

$16.20 - $21.08/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.


Overview
Responsible for registration of all patient types within their department. Works daily reports and account work queues to ensure the integrity of registration data. The Patient Access representative is responsible for the delivery of critical components of the Revenue Cycle; understanding regulatory compliance, maintaining patient safety through correct patient identification practices, and providing excellent customer service.
What you will do

  • Obtains or validates patient information and registers patients into the software system, while providing a high level of customer service.
  • Ensures all necessary demographic and financial data are obtained and documented into the system.
  • Maintains patient safety through the correct patient identification practices. Maintains strict confidentiality in all matters relating to patient PHI.
  • Works daily reports and account work queues to ensure the integrity of the registration data.
  • Handles patient inquires related to registration.
  • Calculates payment information, accepts funds and credit accounts accordingly for Time of Service collections.
  • Ensures EMTALA rules and regulations are strictly adhered to when registering patients through the ED and Obstetrics.
  • Completes forms and collects documents as needed based on the registration type.


Qualifications
Education

  • High School Diploma or GED, (Required)


Experience

  • 1 year Billing/Customer Service/Patient Registration (Preferred)


Licenses and Certifications

  • Certified Healthcare Access Associate (CHAA) - National Association of Healthcare Access Management (NAHAM) within 1 Year (Preferred)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

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