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Patient Access Associate Jobs in Hawaii (NOW HIRING)

Cencora

Specialty Pharmacist Navigator

Honolulu, HI · On-site

$147K/yr

... patient access * Coordinate pickup/courier delivery of Rx's with patient. Ensure auditable records ... Provide oversight and direction to associates in accordance with the organization's policies and ...

Adventist Health

Materials Management Associate

Kailua, HI · On-site

$19.57 - $25.53/hr

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed ... Ensures that essential medical supplies and equipment are readily available to support patient care ...

Adventist Health

Materials Management Associate

Kailua, HI · On-site

$19.25 - $26.50/hr

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed ... Ensures that essential medical supplies and equipment are readily available to support patient care ...

Aligned Dental Partners

Associate General Dentist

Lihue, HI · On-site

$150K - $300K/yr

Access to top-rated technology * Demographically growing and desirable marketplace. * Patient care focused. * People First Culture. As an Associate Dentist, you will play a crucial role in providing ...

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Patient Access Associate information

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How much do patient access associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient access associate in Hawaii is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $22.74 per hour, depending on experience, location, and employer.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. The position offers opportunities for stable employment, skill development in customer service and administrative tasks, and often requires attention to detail and familiarity with electronic health records. It can be a good entry point into healthcare careers with potential for advancement.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

More about Patient Access Associate jobs
What are the most commonly searched types of Patient Access jobs in Hawaii? The most popular types of Patient Access jobs in Hawaii are:
What cities in Hawaii are hiring for Patient Access Associate jobs? Cities in Hawaii with the most Patient Access Associate job openings:
Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, and 7% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $41,913 per year, or $20.2 per hour.

Patient Access Training Specialist - Guest Registration

Hawaii Pacific Health

Honolulu, HI • On-site

$17.75 - $23.75/hr

Other

Re-posted 27 days ago

Hawaii Pacific Health rating

7.9

Company rating: 7.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

108th of 887 rated healthcare providers

Job description

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. We provide assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. Our friendly staff also assists with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience.

If you are dynamic and engaging, you can provide educational support to Guest Registration department and help to uphold Hawai'i Pacific Health's administrative and fiscal management excellence. As the Patient Access Training Specialist, you will be responsible for the training of entry level staff in programs associated with Revenue Cycle related front-end functions such as scheduling, registration, charge capture and payment posting. The scope of this training includes process, policies, procedures and systems (such as EPIC). We are looking for someone detail-oriented, with excellent communication skills and a commitment to delivering the highest quality health care to Hawai'i's people.

Location: First Insurance Center

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Req ID 32771

Pay Range: 33.02 - 41.28 USD per hour

Category: Administrative

Minimum Qualifications: Associate Degree in Business Administration/Business systems, Instructional/Curriculum Design, Management, or related field or an equivalent combination of education, training and experience. Two (2) years experience in patient access, clinic administration, revenue cycle or training. Previous experience and knowledge in needs analysis, instructional design and development, adult learning principals, training programs desired.

Preferred Qualifications: Health Care Financial Management Association CMPA certification or Instructional Design certification. Knowledge of EPIC Enterprise Suite system applications, including Cadence, Prelude and Resolute. Knowledge of patient accounting processes: registration, charge capture, billing, collections, etc.

EOE/AA/Disabled/Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

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