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Patient Access Associate Jobs in Colorado (NOW HIRING)

Communicarehealth

Patient Access Representative

Johnstown, CO · On-site

$16.75 - $21.50/hr

Job Address: 4770 Larimer Pkwy Johnstown, CO 80534 Patient Access Representative You have skills ... Associates Degree in Healthcare, Financial or related area preferred. Equivalent combination of ...

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How much do patient access associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient access associate in Colorado is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $22.98 per hour, depending on experience, location, and employer.

What is a patient access associate?

Patient Access Associates are healthcare professionals responsible for managing the initial point of contact for patients entering a medical facility. They handle patient registration, verify insurance information, collect payments, and schedule appointments. Their role ensures that patients are accurately and efficiently processed, which is critical for both patient care and the healthcare facility's operations. Strong communication and organizational skills are essential for this position.

What does a patient access associate do?

A patient access associate, also known as a patient access representative, is responsible for checking in patients as they come to a doctor’s office, hospital, nursing home, or other medical facility. They typically do not provide any form of medical care. As a patient access associate, you are usually the first person a patient sees when they enter the office or building. Your primary job duties consist of tracking patient visitors, providing billing information to patients, and gathering patient information. You enter this patient information into a computer system so that doctors and nurses can begin the medical examination and treatment process. The qualifications for a career as a patient access associate include communication and computer skills, and most employers prefer candidates with a year of experience working in a medical office or hospital.

What are the key skills and qualifications needed to thrive as a patient access associate, and why are they important?

To thrive as a Patient Access Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring experience in healthcare administration. Familiarity with hospital information systems, electronic health records (EHR), and insurance verification tools is typically required. Excellent customer service, communication, and problem-solving abilities help you effectively assist patients and coordinate with medical staff. These skills are vital to ensure accurate patient intake, smooth administrative processes, and a positive experience for patients entering the healthcare system.

What are some typical challenges a patient access associate might face during busy periods, and how can they effectively handle them?

During peak times, Patient Access Associates often manage high patient volumes, tight schedules, and urgent requests, which can be stressful. Successfully navigating these challenges requires strong organizational skills, the ability to prioritize tasks quickly, and clear communication with both patients and clinical staff. Utilizing electronic health record systems efficiently and remaining calm under pressure are key to ensuring patients are registered accurately and promptly. Teamwork and a patient-focused attitude also help maintain a positive environment, even during the busiest shifts.

What is the difference between Patient Access Associate vs Medical Secretary?

AspectPatient Access AssociateMedical Secretary
CredentialsHigh school diploma; some roles may require certification in healthcare accessHigh school diploma; medical office administration certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient registration, insurance verification, appointment schedulingScheduling, correspondence, record management
Industry UsageCommonly used in healthcare settings for front desk rolesCommon in medical offices for administrative support

The Patient Access Associate and Medical Secretary roles both serve vital administrative functions in healthcare. While the Patient Access Associate primarily handles patient registration and insurance tasks, the Medical Secretary focuses more on scheduling and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, making them closely related but distinct positions within medical facilities.

Is being a patient access associate a stressful job?

Patient Access Associates often work in fast-paced healthcare environments, managing patient check-ins, scheduling, and insurance verification. The job can be stressful during busy periods or when handling difficult patients, but strong organizational skills and attention to detail help manage workload and reduce stress levels.

Is patient access a good career?

A Patient Access Associate plays a key role in healthcare by managing patient registration, insurance verification, and appointment scheduling. It offers opportunities for entry-level employment, customer service skill development, and can lead to advancement within healthcare administration. The job typically requires strong communication skills and attention to detail, with some positions offering certification options to enhance career prospects.
More about Patient Access Associate jobs

What are the most commonly searched types of Patient Access jobs in Colorado?

The most popular types of Patient Access jobs in Colorado are:

What cities in Colorado are hiring for Patient Access Associate jobs?

Cities in Colorado with the most Patient Access Associate job openings:

Patient Access Associate jobs near you
Infographic showing various Patient Access Associate job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 24% Part Time, 1% Temporary, and 6% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,420 per year, or $20.4 per hour.

Patient Access Representative

Longmont United Hospital

Longmont, CO • On-site

$18 - $28.60/hr

Full-time

Re-posted 16 days ago

Job description

Where You'll Work
Be part of one of our stand-alone sites offering both urgent AND emergency care under one roof - CommonSpirit Health Mountain Region Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Lakewood, Frederick, and Golden - every center is equipped with lab, CT Scan and X-ray capabilities on-site to provide the right level of treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you're looking for a fresh opportunity outside of the typical hospital setting where you'll enjoy a fast-paced, expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application!
Job Summary and Responsibilities
As our Patient Access Representative, you will act as a key contributor to the overall patient experience by leveraging your talent for organization, operations, and exceptional customer service.
Every day you will create a positive impression for patients, family, and visitors while pre-admitting, admitting, and registering. You will interview patients for demographic and financial information, verify insurance benefits, explain financial requirements, collect patient portions, and serve as a mentor to new associates.
To be successful in this role, you will possess strong organizational and customer service skills, meticulous attention to detail in information gathering and financial processes, and the ability to effectively communicate complex information while contributing to a positive patient journey.
  • Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
  • Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
  • Collects patient portion from patients prior to or at time of service (following MSE).
  • Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.
  • Maintains an accuracy rate within the departmental guidelines.
  • Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.

Job Requirements
Required
  • High School Diploma/G.E.D.

Preferred
  • Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills.

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