About the Role:
Responsible for analyzing and investigating customer and transactional activity and data to identify patterns to confirm suspicious activity. Responsible for filing suspicious activity reports with regulatory agencies involving Pathward accounts and/or services, in accordance with bank procedures. This position requires the analyst to evaluate multiple banking product types, financial crime types, and systems.
What You Will Do:
- Analyzes and investigates customer and transactional data and activity to identify and confirm suspicious activity.
- Files SARs & CTRs with regulatory agencies for activity that has been escalated by internal teams, external partners and third parties including Law Enforcement.
- Maintains service levels with workload in accordance to policies, procedures and compliance standards.
- Answers inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries.
- Maintains standards of Production, Quality and Leadership results for workstreams assigned.
- Other duties as assigned.
What You Will Need:
- High School Diploma or equivalent
- Typically requires less than one year of related experience.
- Attention to detail
- The ability to manage daily workload
- Strong written and verbal communication skills
- Self Sufficient and well organized with support
The responsibilities listed above are not all inclusive and may be changed at any time.
Salary range: $17.25 hourly - $28 hourly
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate's experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.
#LI-Remote