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How much do passport support associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for passport support associate in Missouri is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $22.55 per hour, depending on experience, location, and employer.

What is a passport support associate?

Passport Support Associates are professionals who assist with the processing and management of passport applications. They handle administrative tasks such as reviewing documents, data entry, customer service, and ensuring applicants meet all necessary requirements. These associates may work in government offices, passport agencies, or contracted facilities, and play a crucial role in helping citizens obtain travel documents efficiently. Their duties often include responding to inquiries, verifying information, and supporting the overall workflow of passport issuance.

What does a passport support associate do?

A passport support associate assists in the production of passports for travelers. As a passport support associate, you work in an office environment, handling various clerical duties such as reviewing passport applications and performing document verification in order to process each application for a new or renewed passport. Your responsibilities include all aspects of the passport application process. In addition to application review and verification of documents, you must operate office equipment to scan documents, enter data, and generate mailing labels, contact customers by phone to verify information, prepare passports, and mail out completed passports along with original copies of travel and identification documents.

What are the key skills and qualifications needed to thrive as a passport support associate?

To thrive as a Passport Support Associate, you need strong attention to detail, organizational skills, and a high school diploma or equivalent. Familiarity with document verification tools, data entry systems, and government databases is typically required. Excellent customer service, communication, and problem-solving abilities help you interact effectively with applicants and colleagues. These skills ensure accurate processing, compliance with regulations, and a positive experience for individuals seeking passport services.

What are some common challenges faced by passport support associates, and how can applicants prepare for them?

Passport Support Associates often face high volumes of applications, tight deadlines, and the need to maintain accuracy while handling sensitive personal information. Applicants can prepare by developing strong organizational skills, attention to detail, and the ability to stay calm under pressure. Familiarity with secure document handling and customer service best practices will also be beneficial, as associates frequently interact with the public and other government staff.

What is the difference between Passport Support Associate vs Visa Support Specialist?

AspectPassport Support AssociateVisa Support Specialist
Required CredentialsCustomer service experience, basic knowledge of passport processingCustomer service experience, knowledge of visa regulations
Work EnvironmentTravel agencies, government offices, customer support centersEmbassies, consulates, travel agencies
Employer & IndustryGovernment agencies, travel companiesEmbassies, immigration firms, travel agencies

The Passport Support Associate primarily assists with passport applications and renewals, focusing on customer service and document processing. In contrast, a Visa Support Specialist handles visa applications, providing guidance on regulations and documentation. Both roles require customer service skills and knowledge of travel documentation but differ in their specific focus areas and regulatory knowledge.

More about Passport Support Associate jobs

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The most popular types of Passport Support jobs in Missouri are:

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For Passport Support Associate jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Passport Support Associate jobs in Missouri look for?

The top searched job categories for Passport Support Associate jobs in Missouri are:

What cities in Missouri are hiring for Passport Support Associate jobs?

Cities in Missouri with the most Passport Support Associate job openings:

Passport Support Associate jobs near you
Infographic showing various Passport Support Associate job openings in Missouri as of August 2026, with employment types broken down into 70% Full Time, 22% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,588 per year, or $21 per hour.

Technical Account Manager

MULTIVAC USA

Kansas City, MO • On-site

Full-time

Re-posted 25 days ago

Job description

Position will act as a central service resource for key account customers, acting as a liaison between customers and the service department. The Technical Account Manager (TAM) will be responsible for being aware of all service activities, issues, and projects within their defined customer accounts, as well as understanding and addressing customer requirements. The incumbent will be an active participant in the management of ongoing projects, service visits, periodic maintenance agreements, and quality issues to provide the most positive outcome possible for our customers.

Time Utilization: This position will travel up to 75% of the time including international travel. Normal business hours are 8:00 am to 5:00 pm Central time. Schedule needs to be flexible to accommodate internal and external customers' schedules. Must be able to travel with little notice as customer demands require.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

  1. Work closely with Regional Management Teams (both Regional Sales Directors and Regional Service Supervisors) to ensure resources are deployed when and where needed in both the pre- and post-sales process.
  2. Work closely with Key Account Salesperson to ensure the transition from sales into service responsibilities are as smooth as possible.
  3. Provide customer feedback to Regional Service Director, Sales team, CSRs, Regional Service Supervisors, PM Team, and technical support teams to ensure customer satisfaction with Multivac products and services.
  4. Serve as a hands-on Project Manager for assigned projects, as necessary.
  5. Ability to handle changing priorities and multiple projects simultaneously required.
  6. Be a technical resource for both internal and external stakeholders throughout the sales and service processes.
  7. Communicate complex issues to internal and external customers. Anticipate potential concerns or objections and shape communication messages to address them.
  8. Travel to customer sites with little notice to ensure high profile immediate needs are met.
  9. Create detailed reports that identify issues encountered in the field with a defined course of action for resolution and communicate this information to the appropriate cross-functional team(s), including the relevant Regional Service Director(s) and Regional Service Supervisors.
  10. Work closely with Regional Service Directors, Regional Service Supervisors, Regional Schedulers, and Periodic Maintenance Schedulers to ensure that customer needs are being met.
  11. Engaged in ensuring all quality issues are defined and resolved as quickly as possible.
  12. Provide technical documentation and support to Field Service Technicians to better complete service agreements and requirements.
  13. Maintain technical knowledge on current and emerging trends affecting the industry and related technology.

Education/Experience:

An Associate's Degree or equivalent technical school diploma in electrical or mechanical engineering or similar discipline and two years of experience servicing Multivac equipment; or an equivalent combination of education and experience,

Computer Skills:

To perform this job successfully, an individual should be proficient in Microsoft Office, particularly Word and Excel, as well as having working knowledge of database applications, ERP systems, and contact management systems.

Certificates and Licenses:

Current valid driver's license and the ability to obtain a passport for travel as required by position.

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is frequently exposed to work near moving mechanical parts. The associate is occasionally exposed to wet or humid conditions (non-weather); cold (non-weather) and heat (non-weather).

Employment Type: Full-Time

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