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Passenger Train Conductor Jobs (NOW HIRING)

Keolis America

Passenger Concierge

Boston, MA · On-site

$16.75 - $21.75/hr

Receives, verifies and records cash remittances from on-board sales from Conductors and Assistant ... Responsible for announcing Commuter Rail train departures, including initial boarding, repeating ...

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How much do passenger train conductor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for passenger train conductor in the United States is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $37.98 per hour, depending on experience, location, and employer.

What is a Passenger Train Conductor job?

A Passenger Train Conductor is responsible for overseeing train operations, ensuring passenger safety, and coordinating with the train crew. They make announcements, check tickets, assist passengers, and communicate with the engineer to ensure smooth travel. Conductors also handle emergency situations, enforce regulations, and ensure on-time departures and arrivals. Their role is essential for maintaining efficiency and customer satisfaction on passenger trains.

What are the key skills and qualifications needed to thrive in the Passenger Train Conductor position, and why are they important?

To thrive as a Passenger Train Conductor, you need a solid understanding of train operations, safety protocols, customer service, and usually a high school diploma or equivalent. Familiarity with communication systems, ticketing devices, federal safety standards, and sometimes completion of railroad conductor certification programs is expected. Exceptional interpersonal skills, situational awareness, and the ability to remain calm under pressure are valuable soft skills in this position. These abilities are crucial to ensure passenger safety, smooth train operations, and a positive travel experience.

How hard is it to become an Amtrak conductor?

Becoming an Amtrak conductor requires meeting minimum age and education requirements, passing background checks, and completing specialized training on safety procedures and train operations. Candidates often need prior customer service or transportation experience and must obtain certification from the Federal Railroad Administration. The process involves a competitive application, testing, and on-the-job training, making it a structured but attainable career path for qualified individuals.

What are the typical daily responsibilities of a Passenger Train Conductor?

As a Passenger Train Conductor, your daily duties include checking passenger tickets, assisting travelers with boarding and seating, making safety announcements, and ensuring compliance with safety regulations throughout the journey. You'll also coordinate with the train engineer and crew to address any operational or passenger issues that arise. Conductors are responsible for responding to emergencies, managing onboard situations calmly, and serving as the primary point of contact for customer inquiries or concerns. This role requires a strong focus on both safety and customer service in a dynamic, team-oriented environment.

More about Passenger Train Conductor jobs
What states have the most Passenger Train Conductor jobs? States with the most job openings for Passenger Train Conductor jobs include:
What job categories do people searching Passenger Train Conductor jobs look for? The top searched job categories for Passenger Train Conductor jobs are:
Passenger Train Conductor jobs near you
ACE - Assistant Conductor

ACE - Assistant Conductor

Keolis Transit America

Fredericksburg, VA • On-site

Full-time

Posted 17 days ago

Job description

Excellent Customer Service skills,  Interpersonal and Communication

Comply with all related safety rules and procedures and report all hazards as required.

Attend and participate in all assigned training.

Resolve minor customer disputes / complaints on board the train with calm professionalism, including fare enforcement.

Effective and timely communication of relevant issues to passengers using both in person and public address system announcements.

Assist the conductor and the engineer in the inspection and basic troubleshooting of mechanical systems of rail equipment.

Assist the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects.

Comply with all operational and code of conduct rules / policies.

Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

Must pass yearly operational rules exams.

Must be able to pass a conductor promotion exam.

Satisfactory attendance and safe work record.

Must understand and comply with Keolis's Uniform & Grooming Standards when engaged in performing passenger service.

Other duties as assigned.

Prior work experience exhibiting responsibility, initiative, and other leadership characteristics.

Customer Service experience preferred.

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