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Passenger Ticket Assistant Jobs (NOW HIRING)

Worldwide Flight Services

$15/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

Worldwide Flight Services

$16.50/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

Worldwide Flight Services

$17/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

Worldwide Flight Services

$15/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

Worldwide Flight Services

$21/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

Worldwide Flight Services

$17/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

Worldwide Flight Services

$13.50 - $17/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

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Passenger Ticket Assistant information

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$10

$67

$125

How much do passenger ticket assistant jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for passenger ticket assistant in the United States is $67.68, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $92.31 per hour, depending on experience, location, and employer.

What are popular job titles related to Passenger Ticket Assistant jobs?

For Passenger Ticket Assistant jobs, the most frequently searched job titles are:

Infographic showing various Passenger Ticket Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $140,766 per year, or $67.7 per hour.

Passenger Service Agent

Las Vegas, NV • On-site

Worldwide Flight Services
Transportation and Warehousing • 10K+ employees
Learn more about Worldwide Flight Servicesexternal

$17/hr

Full-time, Part-time

Medical, Retirement

Posted 6 days ago

Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

Job description

About WFS
Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
As an Agent, Passenger Service, you will be responsible for providing a wide range of customer service functions related to airport and passenger operations. This includes assisting passengers with reservations, tickets, baggage handling, and general travel information. You will ensure smooth boarding, deplaning, and ticket validation, while also handling lost and found inquiries, baggage claims, and airfreight shipments. Additionally, you will help maintain compliance with security protocols and contribute to overall operational efficiency.
Compensation Rate: $17.00 per hour
Employment Status: Part-Time
Shift Requirement: Open Availability - Preferred
Account Designation: Allegiant Air
Watch Our Team in Action: Day In The Life Ground Handling - Passenger Service
Responsibilities
  • Make reservations, issue tickets and itineraries, and compute fares for passengers.
  • Handle baggage check-in, collect excess baggage charges, and provide general travel information.
  • Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures.
  • Manage arrangements for passengers holding reservations, standby travelers, and their luggage.
  • Determine flight close-out times and complete necessary flight documentation for accuracy.
  • Handle post-departure procedures, including invalidating tickets and finalizing reports.
  • Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items.
  • Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel.
  • Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments.
  • Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes.
  • Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program.

Minimum Requirements
  • High school diploma or GED equivalent
  • At least 1 year of experience in customer service or related field
  • Ability to work varied shifts, including weekends, holidays, and nights
  • Strong verbal and written communication skills
  • Ability to lift and handle baggage weighing up to 50 lbs
  • Basic computer proficiency, including the ability to input data and use relevant software
  • Stay up to date on recurrent training as assigned
  • Ability to obtain and maintain airport security badge
  • Ability to read, write, and speak the English language

Preferred Skills
  • Previous experience in an airport, airline, or logistics environment
  • Knowledge of ticketing, reservations, and fare calculation systems
  • Experience handling lost and found procedures or baggage claims
  • Strong organizational skills and attention to detail
  • Familiarity with airport regulations and procedures
  • Knowledge of international shipping and airfreight documentation
  • Proficiency in a second language for assisting international travelers
  • Strong conflict resolution and problem-solving abilities

Physical Requirements/Working Conditions
  • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

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