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Passenger Assistant Jobs in Iowa (NOW HIRING)

Summit LLC

Bus Assistant

Urbandale, IA · On-site

$13.50 - $17.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

Trinity Transportation Ltd.

Bus Assistant

Waukee, IA · On-site

$13.75 - $17.75/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

National Express Corp

Bus Assistant

Ottumwa, IA

$13.50 - $17.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

Trinity Transportation Ltd.

Bus Assistant

Bettendorf, IA · On-site

$12.75 - $16.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

National Express Corp

Bus Assistant

Waterloo, IA · On-site

$14 - $18.25/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

National Express LLC

Bus Assistant

Ottumwa, IA · On-site

$13.50 - $17.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

Trinity Transportation Ltd.

Bus Assistant

Ottumwa, IA · On-site

$13.50 - $17.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

National Express LLC

Bus Assistant

Waukee, IA · On-site

$13.75 - $17.75/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

National Express Corp

Bus Assistant

Bettendorf, IA · On-site

$12.75 - $16.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

National Express Corp

Bus Assistant

Urbandale, IA · On-site

$13.50 - $17.50/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

National Express Corp

Bus Assistant

Waukee, IA · On-site

$13.75 - $17.75/hr

Physically assist passengers in evacuation of the vehicle in case of emergency. * Ensure that ... children take their belongings with them when leaving the bus. * Assist Driver in keeping the ...

Grinnell College

Outdoor Recreation Assistant

Grinnell, IA · On-site

$14.25 - $17/hr

Key Responsibilities * Assist with management of outdoor equipment rentals, including inventory ... Ability to drive minivans and large 11-passenger vans. * Champion diversity, equity, and inclusion

Menzies Aviation

Wheelchair Agent

Des Moines, IA · On-site

$11/hr

What you will be doing * Assist passengers requiring wheelchair or mobility assistance throughout the airport * Transport passengers safely between ticket counters, security checkpoints, gates ...

Menzies Aviation

Wheelchair Agent

Des Moines, IA

$11/hr

What you will be doing * Assist passengers requiring wheelchair or mobility assistance throughout the airport * Transport passengers safely between ticket counters, security checkpoints, gates ...

Access, Incorporated

Transit Driver - Part Time

Hampton, IA · On-site

$15.50 - $21/hr

In this position you must be able to drive routes independently, keep accurate records, supervise and assist passengers in a courteous manner and at times you will need to physically assist ...

Olin Elementary School

Bus Driver

Olin, IA · On-site

$16.25 - $22.25/hr

Conduct pre-trip and post-trip vehicle inspections * Assist passengers, including those with disabilities or special needs * Maintain order and ensure passenger safety during transit * Handle ...

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Showing results 21-40

All JobsPassenger JobsPassenger Assistant JobsPassenger Assistant Jobs in Iowa

Passenger Assistant information

See Iowa salary details

$10

$63

$118

How much do passenger assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for passenger assistant in Iowa is $63.57, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $86.68 per hour, depending on experience, location, and employer.

What is a passenger assistant?

Passenger assistants are professionals who help ensure the safety, comfort, and well-being of passengers during their journeys, particularly those who require extra support such as children, elderly individuals, or people with disabilities. They assist with boarding and disembarking, provide guidance, and may help with mobility or communication needs. Passenger assistants often work in settings like public transportation, school buses, or airports, and play a key role in delivering a smooth and supportive travel experience.

What are the main challenges a passenger assistant faces when supporting individuals with special needs during transport?

Passenger Assistants often face the challenge of ensuring the safety and comfort of individuals with diverse needs, such as elderly passengers or those with disabilities. This requires strong communication skills, patience, and the ability to respond calmly to unexpected situations, such as medical emergencies or behavioral issues. Additionally, Passenger Assistants must be attentive to each passenger’s specific requirements, work closely with drivers and caregivers, and maintain accurate records of incidents and support provided. Building trust and rapport with passengers is essential for a positive travel experience.

What are the key skills and qualifications needed to thrive as a passenger assistant, and why are they important?

To thrive as a Passenger Assistant, you generally need strong communication skills, basic literacy and numeracy, and often a relevant background check or first aid certification. Familiarity with scheduling systems, radio communication devices, and safety protocols is typically required. Patience, empathy, and the ability to remain calm under pressure are outstanding soft skills in this role. These skills and qualities are essential to ensure passenger safety, provide excellent customer service, and respond effectively to any emergencies or special needs.

What is the difference between Passenger Assistant vs School Bus Driver?

AspectPassenger AssistantSchool Bus Driver
Required CredentialsBasic safeguarding and first aid certificationsCommercial driver's license (CDL) with passenger endorsement
Work EnvironmentOn school buses, assisting children with special needs or safetyDriving school buses, transporting students
Employer & IndustrySchools, transportation companiesSchool districts, private transportation firms
Common Search & ComparisonPassenger Assistant vs School Bus Driver

While both roles involve working with students on buses, Passenger Assistants focus on supporting children's safety and well-being during transit, often requiring safeguarding training. School Bus Drivers are responsible for operating the vehicle and typically need a commercial driver's license with passenger endorsements. Both roles are essential in school transportation but differ mainly in responsibilities and required credentials.

What are popular job titles related to Passenger Assistant jobs in Iowa?

For Passenger Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Passenger Assistant jobs in Iowa look for?

The top searched job categories for Passenger Assistant jobs in Iowa are:

What cities in Iowa are hiring for Passenger Assistant jobs?

Cities in Iowa with the most Passenger Assistant job openings:

Passenger Assistant jobs near you
Infographic showing various Passenger Assistant job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $132,216 per year, or $63.6 per hour.

Bus Assistant

Summit LLC

Urbandale, IA • On-site

$13.50 - $17.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

 
To support the safe and reliable transportation of students by assisting the bus driver with the movement, management and care of students while they are being transported to an assigned destination as well as when they are boarding or leaving the vehicle.
 
 
Responsibilities Include:
  • Assist students with entering or exiting the bus in a safe manner.

  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager

  • Seat students safely using needed seat belts, car seats or wheel chair restraints, etc.
  • Serve as a role model for students in demonstrating a positive attitude, good moral character, and integrity.
  • Monitor passengers at all times to ensure safety regulations and student conduct rules are followed.
  • Exercise student management through communication and discipline per Company policy.
  • Document and report any violations or conduct concerns to appropriate authority.
  • Physically assist passengers in evacuation of the vehicle in case of emergency.
  • Ensure that children take their belongings with them when leaving the bus.
  • Assist Driver in keeping the interior of the assigned vehicle clean and presentable.
  • Complete all required paperwork and submit to the appropriate employee/department in a timely manner.
  • Display the highest ethical and professional behavior in working with fellow employees, supervisors, parents, and school personnel; always promoting company goodwill.
  • Present a neat and professional appearance at all times.
  • Report to duty on time and perform all responsibilities in a safe manner.
  • Attend all assigned training, safety meetings, and in-service meetings.
  • Other duties as assigned.

Qualifications


Requirements Include:

  • Must be at least 18 years of age; for New York School Bus Assistants, must be at least 19 years of age per state law. 
     
  • Must meet physical and medical requirements.
  • Must satisfactorily complete and pass all training and attend safety meetings and in-service meetings in order to remain qualified.
  • Must have a high degree of attention to detail and considerable dexterity to safely use various types of restraints, secure wheelchairs, etc.
  • Ability to relate to and work well with children.
  • Ability to maintain effective pupil behavior management.
  • High level of professionalism and diplomacy skills to work with students, fellow employees, parents, and school district personnel.
  • Strong communication and interpersonal skills.
  • Ability to lift and assist students when necessary.

Company name is : Durham School Services

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.

 

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.

At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer

The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions. 

Employment Type: PART_TIME

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