ZipRecruiter

Log In

1

Passenger Assistant Jobs in Arizona (NOW HIRING)

ABM

AIRLINE PASSENGER ASSIST

Phoenix, AZ

$25 - $100/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

New

ABM Industries, Inc.

AIRLINE PASSENGER ASSIST

Phoenix, AZ · On-site

$25 - $100/hr

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request ...

Worldwide Flight Services

$18/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

Worldwide Flight Services

$17/hr

Handle baggage check-in, collect excess baggage charges, and provide general travel information. * Assist passengers at boarding gates, including checking ticket validity and processing boarding ...

Menzies Aviation

Passenger Service Lead- F/T

Tucson, AZ · On-site

$13.25 - $18.25/hr

Coordinate, monitor and support the Passenger Services team * Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and ...

Menzies Aviation

Passenger Service Lead- F/T

Tucson, AZ · On-site

$13.25 - $18.25/hr

Coordinate, monitor and support the Passenger Services team * Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and ...

next page

Showing results 1-20

All JobsPassenger JobsPassenger Assistant JobsPassenger Assistant Jobs in Arizona

Passenger Assistant information

See Arizona salary details

$10

$63

$117

How much do passenger assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for passenger assistant in Arizona is $63.07, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $86.01 per hour, depending on experience, location, and employer.

What is a passenger assistant?

Passenger assistants are professionals who help ensure the safety, comfort, and well-being of passengers during their journeys, particularly those who require extra support such as children, elderly individuals, or people with disabilities. They assist with boarding and disembarking, provide guidance, and may help with mobility or communication needs. Passenger assistants often work in settings like public transportation, school buses, or airports, and play a key role in delivering a smooth and supportive travel experience.

What are the main challenges a passenger assistant faces when supporting individuals with special needs during transport?

Passenger Assistants often face the challenge of ensuring the safety and comfort of individuals with diverse needs, such as elderly passengers or those with disabilities. This requires strong communication skills, patience, and the ability to respond calmly to unexpected situations, such as medical emergencies or behavioral issues. Additionally, Passenger Assistants must be attentive to each passenger’s specific requirements, work closely with drivers and caregivers, and maintain accurate records of incidents and support provided. Building trust and rapport with passengers is essential for a positive travel experience.

What are the key skills and qualifications needed to thrive as a passenger assistant, and why are they important?

To thrive as a Passenger Assistant, you generally need strong communication skills, basic literacy and numeracy, and often a relevant background check or first aid certification. Familiarity with scheduling systems, radio communication devices, and safety protocols is typically required. Patience, empathy, and the ability to remain calm under pressure are outstanding soft skills in this role. These skills and qualities are essential to ensure passenger safety, provide excellent customer service, and respond effectively to any emergencies or special needs.

What is the difference between Passenger Assistant vs School Bus Driver?

AspectPassenger AssistantSchool Bus Driver
Required CredentialsBasic safeguarding and first aid certificationsCommercial driver's license (CDL) with passenger endorsement
Work EnvironmentOn school buses, assisting children with special needs or safetyDriving school buses, transporting students
Employer & IndustrySchools, transportation companiesSchool districts, private transportation firms
Common Search & ComparisonPassenger Assistant vs School Bus Driver

While both roles involve working with students on buses, Passenger Assistants focus on supporting children's safety and well-being during transit, often requiring safeguarding training. School Bus Drivers are responsible for operating the vehicle and typically need a commercial driver's license with passenger endorsements. Both roles are essential in school transportation but differ mainly in responsibilities and required credentials.

What are popular job titles related to Passenger Assistant jobs in Arizona?

For Passenger Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Passenger Assistant jobs in Arizona look for?

The top searched job categories for Passenger Assistant jobs in Arizona are:

What cities in Arizona are hiring for Passenger Assistant jobs?

Cities in Arizona with the most Passenger Assistant job openings:

Passenger Assistant jobs near you
Infographic showing various Passenger Assistant job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $131,178 per year, or $63.1 per hour.

AIRLINE PASSENGER ASSIST

ABM

Phoenix, AZ

$25 - $100/hr

Full-time

Posted 2 days ago

New

ABM Industries rating

6.4

Company rating: 6.4 out of 10

Based on 415 frontline employees who took The Breakroom Quiz

163rd of 256 rated facilities management

Job description

We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance.

Passenger services positions are very customer service-oriented and "tipping" is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25-$100 per week.

Pay Rate: $15.15/hour plus Tips
Schedule: Various shifts; including Weekends
Location:  3400 E Sky Harbor Blvd, Phoenix, AZ 85034
 
The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. 
 

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, LS, 0431, 2T2X1 

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

Required:
Must be 18 years of age or older
No high school diploma, GED or college degree required
No experience required and on the job training provided

Preferred:
One (1) year of customer service experience preferred

Follow safety precautions at all times while transporting passengers
Positive interpersonal interaction with passengers
Comply with all client and/or site security requirements and processes
Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
Assist passengers with baggage retrieval and transport, if necessary
Coordinate assignments with dispatchers and gate Agents, if necessary
Complete thorough Incident Reports

What ABM Industries employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply