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Passenger Assistant Agent Jobs in Oregon (NOW HIRING)

wearegat

Airport Passenger Assistant

Eugene, OR · On-site

$15 - $19/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger ... Responsibilities: * Assist passengers as needed through arrival and check-in processes including ...

wearegat

Airport Passenger Assistant

Eugene, OR

$15 - $19/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger ... Responsibilities: * Assist passengers as needed through arrival and check-in processes including ...

wearegat

Airport Passenger Assistant

Eugene, OR · On-site

$15 - $19/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger ... Responsibilities: * Assist passengers as needed through arrival and check-in processes including ...

wearegat

Airport Passenger Assistant

Eugene, OR · On-site

$15 - $19/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger ... Responsibilities: * Assist passengers as needed through arrival and check-in processes including ...

wearegat

Airport Passenger Assistance Agent

Eugene, OR · On-site

$15 - $19/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger ... Responsibilities: * Assist passengers as needed through arrival and check-in processes including ...

wearegat

Airport Passenger Assistance Agent

Eugene, OR · On-site

$15 - $19/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger ... Responsibilities: * Assist passengers as needed through arrival and check-in processes including ...

wearegat

Airport Passenger Assistance Agent

Eugene, OR · On-site

$15 - $19/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger ... Responsibilities: * Assist passengers as needed through arrival and check-in processes including ...

wearegat

Airport Passenger Assistance Agent

Eugene, OR · On-site

$15 - $19/hr

Job Summary Passenger Assistance Agent positions encompass facilitating airline passenger ... Responsibilities: * Assist passengers as needed through arrival and check-in processes including ...

Unifi

Airport Passenger Service Agent (PT) - MFR

Medford, OR · On-site

$15.50 - $19.75/hr

General information Job Title Airport Passenger Service Agent (PT) - MFR Date Thursday, August 27 ... Job Duties : * Assist passengers with a friendly welcome, through arrival and check-in process ...

wearegat

Airline Customer Service Agent

Eugene, OR · On-site

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

wearegat

Airline Customer Service Agent

Eugene, OR

Job Summary As a customer service agent you are the first impression of a passengers airport ... Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone ...

Unifi

Airport Ramp Agent (WN) - EUG

Eugene, OR · On-site

$15.50 - $19/hr

General information Job Title Airport Ramp Agent (WN) - EUG Date Friday, August 14, 2026 Entity ... Leading a team of agents in customer service duties. * Assist passengers with a friendly welcome ...

Unifi

Airport Customer Service Agent - Full time

Eugene, OR · On-site

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - Full time Date Tuesday, June 30 ... Job Duties : * Assist passengers with a friendly welcome, through arrival and check-in process ...

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Passenger Assistant Agent information

What is a passenger assistant agent?

Passenger Assistant Agents are professionals who support travelers at airports, train stations, or other transportation hubs. They help passengers with tasks such as check-in, boarding, directions, and handling special assistance needs like mobility or language support. Their role is crucial in ensuring a smooth and pleasant travel experience, especially for those who require extra help. Passenger Assistant Agents also coordinate with other staff to address any issues or emergencies that may arise during the travel process.

What are the key skills and qualifications needed to thrive as a passenger assistant agent?

To thrive as a Passenger Assistant Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems, ticketing software, and baggage handling protocols is important. Excellent communication, patience, and problem-solving abilities help agents manage diverse passenger needs and stressful situations. These competencies ensure efficient passenger flow, enhance customer satisfaction, and uphold safety and operational standards in busy transportation environments.

What are some typical challenges passenger assistant agents face when assisting travelers with special needs?

Passenger Assistant Agents often work with travelers who require additional support, such as elderly passengers, those with reduced mobility, or non-English speakers. Common challenges include managing tight schedules between connecting flights, ensuring clear communication despite language barriers, and adapting quickly to changing travel plans or emergencies. Successful agents are empathetic, patient, and able to multitask in a fast-paced airport environment, collaborating closely with airline staff and security personnel to provide a seamless travel experience.

What is the difference between Passenger Assistant Agent vs Bus Driver?

AspectPassenger Assistant AgentBus Driver
Required CertificationsPassenger Assistance Certification, DBS checkDriving License, CPC Certification
Work EnvironmentAssisting passengers, ensuring safety on busesDriving buses, managing routes
Employer & Industry UsageTransport companies, schools, care homesPublic and private transport services

Passenger Assistant Agents focus on passenger safety and assistance, often working alongside bus drivers. Bus drivers operate the vehicle and manage routes. Both roles require safety certifications, but Passenger Assistant Agents emphasize passenger support, while bus drivers focus on driving and navigation.

How much do passenger assistant agents make?

Passenger assistant agents typically earn between $10 and $15 per hour, depending on experience, location, and employer. They often work part-time or seasonal hours and may need basic certifications such as first aid or background checks.

What do you need to be a passenger assistant agent?

To become a passenger assistant agent, candidates typically need good communication skills, patience, and the ability to work with children or vulnerable passengers. A valid background check and sometimes a relevant qualification or training in first aid or safeguarding are required. The role often involves working during school hours or specific shifts and may require a clean criminal record.

What are popular job titles related to Passenger Assistant Agent jobs in Oregon?

For Passenger Assistant Agent jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Passenger Assistant Agent jobs in Oregon look for?

The top searched job categories for Passenger Assistant Agent jobs in Oregon are:

What cities in Oregon are hiring for Passenger Assistant Agent jobs?

Cities in Oregon with the most Passenger Assistant Agent job openings:

Passenger Assistant Agent jobs near you

Airport Passenger Assistant

wearegat

Eugene, OR • On-site

$15 - $19/hr

Full-time

Re-posted 3 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

65th of 67 rated aviation services

Job description

Job Summary

Passenger Assistance Agent positions encompass facilitating airline passenger processing including check-in, assistance to the departure gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also push wheelchairs and carry personal items of passengers. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:

  • Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance

  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival

  • Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software

  • Push wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas

  • Assist with their personal needs and lifting bags at least 50 lbs. 

  • Inspect and verify passenger documentation

  • Direct passengers through Customs, Immigration, and Quarantine

Requirements

  • Must be at least 18 years of age

  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.

  • Ability to read, speak, and understand the English language.

  • Ability to stand for long periods of time

  • Able to greet and assist all customers in a prompt, friendly, and courteous manner.

  • Perform any reasonable customer service related job duty requested by Company supervision and/or airline customer.

  • Must possess good communication skills and a friendly, outgoing personality.

  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law

  • Must be able to work nights, weekends, and holidays

What GAT Airline Ground Support employees say

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