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Passenger Ambassador Jobs (NOW HIRING)

Freebee

Key Biscayne Driver/Ambassador

Key Biscayne, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Delray Beach Driver/Ambassador

Delray Beach, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Surfside Driver/Ambassador

Surfside, FL · On-site

$14 - $18/hr

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Surfside Driver/Ambassador

Miami Beach, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Wellington Driver/Ambassador

West Palm Beach, FL · On-site

$14.50 - $18.50/hr

Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner. * Acting as a Community ambassador for Freebee and any other ...

Freebee

Wellington Driver/Ambassador

Wellington, FL · On-site

$14 - $18/hr

Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner. * Acting as a Community ambassador for Freebee and any other ...

Freebee

Downtown Miami Driver/Ambassador

Miami, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

CLEAR

Service Ambassador (TPA)

Tampa, FL · On-site

$20/hr

As a Member Experience/Service Ambassador , you'll deliver top notch service for CLEAR members and travelers-greeting passengers, verifying membership and identification, guiding them through the ...

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Passenger Ambassador information

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How much do passenger ambassador jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for passenger ambassador in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What qualifications do you need to be a passenger ambassador?

To become a passenger ambassador, candidates typically need a high school diploma or equivalent, good communication skills, and a customer service-oriented attitude. Some positions may require a valid driver's license and the ability to work flexible hours, including weekends and holidays.

How does a passenger ambassador typically collaborate with other airport staff to enhance the traveler experience?

Passenger Ambassadors work closely with security, airline representatives, and customer service teams to ensure travelers receive timely assistance and accurate information. They often serve as the first point of contact for passenger inquiries and act as a liaison, relaying important updates or resolving issues in real-time. Effective collaboration is crucial, especially during peak travel times or irregular operations, to maintain a smooth and positive airport experience for all passengers.

What is the difference between Passenger Ambassador vs Customer Service Agent?

AspectPassenger AmbassadorCustomer Service Agent
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentAirports, train stations, cruise terminalsAirports, call centers, retail
Employer & IndustryTransportation, travel industryTravel, retail, hospitality
Search & Comparison IntentPassenger assistance, travel supportCustomer support, service roles

Passenger Ambassadors and Customer Service Agents share similar credentials and work environments, often in transportation or travel settings. However, Passenger Ambassadors focus specifically on assisting travelers at airports or stations, providing guidance and support, while Customer Service Agents handle broader customer inquiries across various industries. Both roles aim to enhance customer experience but differ in their specific duties and settings.

What is a passenger ambassador?

Passenger Ambassadors are customer service professionals who assist travelers at airports, train stations, or other transit hubs. Their main role is to provide information, guidance, and support to passengers, helping them navigate facilities, answer questions, and resolve issues. They may also assist with special needs, direct people to the right gates or platforms, and ensure passengers have a positive travel experience. Passenger Ambassadors are often the first point of contact for travelers and play a key role in maintaining smooth operations and customer satisfaction.

Do airport passenger ambassadors get paid?

Yes, airport passenger ambassadors are typically paid employees who earn wages for their work. Compensation varies by airport and employer but generally includes hourly pay, and some positions may offer benefits or incentives based on experience and responsibilities.

What are the key skills and qualifications needed to thrive as a passenger ambassador, and why are they important?

To thrive as a Passenger Ambassador, you need strong customer service skills, knowledge of airport or transportation operations, and typically a high school diploma or equivalent. Familiarity with communication systems, digital information kiosks, and incident reporting tools is often required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you excel in assisting diverse passengers. These competencies ensure smooth passenger experiences, efficient problem resolution, and uphold the reputation of the transportation facility.

How to get a job as a passenger ambassador?

To become a passenger ambassador, applicants typically need to meet age and background requirements, complete an application process, and pass any necessary background checks or training. Strong communication skills and a customer-focused attitude are important, and some roles may require a valid driver's license or familiarity with the transportation environment.
More about Passenger Ambassador jobs
What states have the most Passenger Ambassador jobs? States with the most job openings for Passenger Ambassador jobs include:
What job categories do people searching Passenger Ambassador jobs look for? The top searched job categories for Passenger Ambassador jobs are:
Passenger Ambassador jobs near you
Infographic showing various Passenger Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,210 per year, or $16 per hour.

Key Biscayne Driver/Ambassador

Freebee

Key Biscayne, FL • On-site

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

Freebee is an electric vehicle transportation company that brings free and comfortable transportation to different cities within Florida and North Carolina. We're an eco-friendly, hospitality company that takes pride in being there for the people of the communities which we serve. All of our drivers use our electric vehicles. Which means that you'll never have to pay for gas, never have to pay for insurance, and won't add thousands of miles to your own vehicle.
Job Description:
We're looking for drivers. People who put safety first, enjoy helping others, and want to be part of a company that's growing rapidly and changing the world of transportation. Our drivers are more than just drivers. They're caring individuals who take pride in helping others by being "part" of the communities we service. They'll help seniors and people with disabilities get in and out of our vehicles. They'll give advice to tourists looking for places to go. They'll take exceptional care of expectant mothers headed to their appointments.
Responsibilities:
  • Providing safe and reliable transportation within our communities while engaging in the highest level of customer service to our passengers.
  • Ensuring daily that vehicles are both clean and safe for our passengers.
  • Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner.
  • Acting as an Ambassador for Freebee and any other partnering company. This can include handing out samples and attending advertising events.
  • Communicate with management and team members about any occurrences while driving within the community.

Position Requirements:
  • You must be at least 22 years old.
  • Must have the ability to drive a commercial vehicle.
  • Must have a passion for helping others.
  • Must have a valid Florida Driver's License.
  • Have 3+ years of licensed driving experience in the United States.
  • Must possess strong communication skills.
  • Ability to multitask and navigate a driver app.
  • Must have a clean driving record.
  • Must be able to pass the pre-employment drug test, criminal background check and physical.

Position Benefits:
  • Health, Dental & Vision Insurance: Stay covered with our comprehensive healthcare plans.
  • 401(k) Retirement Plan: Start saving for your future with self contributions.
  • Life Insurance: Company-provided life insurance for peace of mind.
  • No Vehicle Costs: Drive our electric vehicles - no gas, no maintenance, no insurance costs.
  • Flexible Scheduling: Full-time and part-time shifts available to fit your lifestyle.
  • Paid Training: Get fully trained and paid while you learn the ropes.
  • Community-Focused Work: Make a difference by helping people and supporting local communities.

A Day in the Life of a Freebee Ambassador . . .
  • Report to your Freebee hub, usually a Municipal Garage, where our eco-friendly vehicles await.
  • Open the Freebee app and start your day by logging in.
  • Walk through our comprehensive vehicle checklist to make sure all is well with the vehicle.
  • Spot an issue? Alert the management - they've got your back.
  • Clean up your vehicle's interior. A clean space makes for happy passengers.
  • Alert your team in the designated group chat, announcing you're ready to start the day.
  • Hit the road and navigate the zones assigned to you.
  • Need help - our Driver Support Team is just a call away, always ready to assist.
  • Wrap Up the day by returning your vehicle to the Freebee garage. After a quick cleaning session, plug the vehicle into our charging stations - and you're done for the day.

At Freebee, we celebrate diversity. We're proud to be an equal opportunity workplace and we will never discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other relevant or protected characteristics as protected by law. Furthermore, Freebee is committed to providing equal employment opportunities to all individuals, regardless of disability status. We strive to create an inclusive and accessible work environment for all employees, applicants, and customers. If you have a disability and require reasonable accommodations to participate in the job application process, please contact our Human Resources team at [email protected]. We will work with you to ensure you have an equal opportunity to apply for any position within our organization.
Freebee es una empresa de transporte de vehículos eléctricos que ofrece transporte cómodo y gratuito a diferentes ciudades de Florida y Carolina del Norte. Somos una empresa hotelera ecológica que se enorgullece de estar ahí para las personas de las comunidades a las que servimos. Todos nuestros conductores utilizan nuestros vehículos eléctricos. Lo que significa que nunca tendrá que pagar gasolina, nunca tendrá que pagar seguro y no agregará miles de millas a su propio vehículo.
Descripción del trabajo:
Estamos buscando conductores. Personas que dan prioridad a la seguridad, disfrutan ayudar a los demás y quieren ser parte de una empresa que está creciendo rápidamente y cambiando el mundo del transporte. Nuestros conductores son más que simplemente conductores. Son personas solidarias que se enorgullecen de ayudar a otros y les gusta ser "parte" de las comunidades a las que servimos. Ayudarán a las personas mayores y con discapacidad a entrar y salir de nuestros vehículos. Darán consejos a los turistas que busquen lugares adonde ir. Cuidarán excepcionalmente a las mujeres embarazadas que se dirigen a sus citas medicas.
Responsabilidades:
  • Brindar transporte seguro y confiable dentro de nuestras comunidades mientras brindamos el más alto nivel de servicio al cliente a nuestros pasajeros.
  • Garantizar diariamente que los vehículos estén limpios y seguros para nuestros pasajeros.
  • Utilice aplicaciones de navegación para determinar la ruta óptima y garantizar que varios pasajeros lleguen a su destino a tiempo.
  • Actuar como embajador de Freebee y cualquier otra empresa asociada. Esto puede incluir repartir muestras y asistir a eventos publicitarios.
  • Comuníquese con la gerencia y los miembros del equipo sobre cualquier incidente mientras conduce dentro de la comunidad.

Requisitos del puesto:
  • Debes tener al menos 22 años.
  • Debe tener capacidad para conducir un vehículo comercial.
  • Debe tener pasión por ayudar a los demás.
  • Debe tener una licencia de conducir válida de Florida.
  • Tener más de 3 años de experiencia de conducción con licencia en los Estados Unidos.
  • Debe poseer fuertes habilidades de comunicación.
  • Capacidad para realizar múltiples tareas y navegar por una aplicación de controlador.
  • Debe tener un historial de conducción limpio.
  • Debe poder pasar la prueba de drogas previa al empleo, la verificación de antecedentes penales y el examen físico.

Beneficios del Puesto
  • Seguro médico, dental y de la vista: Mantente protegido con nuestros planes de salud completos.
  • Plan de jubilación 401(k): Comienza a ahorrar para tu futuro con aportes personales.
  • Seguro de vida: Seguro de vida proporcionado por la empresa para tu tranquilidad.
  • Sin gastos de vehículo: Maneja nuestros vehículos eléctricos - sin pagar gasolina, mantenimiento ni seguro.
  • Horarios flexibles: Turnos de tiempo completo o medio tiempo que se adaptan a tu estilo de vida.
  • Capacitación pagada: Recibe entrenamiento completo y recibe pago mientras aprendes.
  • Trabajo enfocado en la comunidad: Marca una diferencia ayudando a las personas y apoyando a las comunidades locales.

Un día en la vida de un embajador de Freebee. . .
  • Preséntate en tu centro Freebee, normalmente un garaje municipal, donde te esperan nuestros vehículos ecológicos.
  • Abra la aplicación Freebee y comience el día iniciando sesión.
  • Revise nuestra lista de verificación completa de vehículos para asegurarse de que todo esté bien con el vehículo.
  • ¿Detecta un problema? Informa a la gerencia, ellos te respaldan.
  • Limpia el interior de tu vehículo. Un espacio limpio hace que los pasajeros estén felices.
  • Avise a su equipo en el chat grupal designado y anuncie que está listo para comenzar el día.
  • Sal a la carretera y navega por las zonas que te asignan.
  • Necesita ayuda: llama a nuestro equipo de asistencia al conductor que ellos siempre están listo para ayudarte.
  • Termine el día devolviendo su vehículo al garaje Freebee. Después de una rápida sesión de limpieza, conecta el vehículo a nuestras estaciones de carga.

En Freebee celebramos la diversidad. Estamos orgullosos de ser un lugar de trabajo que ofrece igualdad de oportunidades y nunca discriminaremos por motivos de raza, religión, color, origen nacional, sexo, orientación sexual, edad, condición de veterano, condición de discapacidad o cualquier otra característica relevante o protegida según lo protegido por la ley. Además, Freebee se compromete a brindar igualdad de oportunidades laborales a todas las personas, independientemente de su estado de discapacidad. Nos esforzamos por crear un entorno de trabajo inclusivo y accesible para todos los empleados, solicitantes y clientes. Si tiene una discapacidad y necesita adaptaciones razonables para participar en el proceso de solicitud de empleo, comuníquese con nuestro equipo de Recursos Humanos en [email protected]. Trabajaremos con usted para garantizar que tenga igualdad de oportunidades para postularse para cualquier puesto dentro de nuestra organización.

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