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Passenger Ambassador Jobs (NOW HIRING)

CLEAR

Service Ambassador (DAL)

Dallas, TX

$19.80/hr

As a Member Experience/Service Ambassador , youll deliver top notch service for CLEAR members and travelersgreeting passengers, verifying membership and identification, guiding them through the CLEAR ...

Freebee

Kissimmee Driver/Ambassador

Kissimmee, FL · On-site

$14/hr

Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner. * Acting as a Community ambassador for Freebee and any other ...

Freebee

Kissimmee Driver/Ambassador

Kissimmee, FL · On-site

$14/hr

Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner. * Acting as a Community ambassador for Freebee and any other ...

Freebee

Doral Driver/Ambassador

Doral, FL · On-site

Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner. * Acting as a Community ambassador for Freebee and any other ...

Freebee

Pinecrest Driver/Ambassador

Pinecrest, FL · On-site

$15/hr

Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner. * Acting as a Community ambassador for Freebee and any other ...

Freebee

Doral Driver/Ambassador

Doral, FL · On-site

$15/hr

Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner. * Acting as a Community ambassador for Freebee and any other ...

Freebee

Pinecrest Driver/Ambassador

Pinecrest, FL · On-site

Use navigation apps to determine the optimal route to ensure multiple passengers arrive at their destination in a timely manner. * Acting as a Community ambassador for Freebee and any other ...

Freebee

Medley Driver/Ambassador

Medley, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Palmetto Driver/Ambassador

Palmetto, FL · On-site

$15/hr

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Plantation Driver/Ambassador

Plantation, FL · On-site

$15/hr

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Hialeah Driver/Ambassador

Hialeah, FL · On-site

$15/hr

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Hialeah Driver/Ambassador

Hialeah, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Sunrise Driver/Ambassador

Sunrise, FL · On-site

$15/hr

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

FIU Driver/Ambassador

FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Homestead Driver/Ambassador

Homestead, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Sunrise Driver/Ambassador

Sunrise, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Medley Driver/Ambassador

Medley, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

FIU Driver/Ambassador

Miami, FL · On-site

$15/hr

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Allapattah Driver/Ambassador

Miami, FL · On-site

$15/hr

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

Freebee

Wynwood Driver/Ambassador

Miami, FL · On-site

Ensuring daily that vehicles are both clean and safe for our passengers. * Use navigation apps to ... Acting as an Ambassador for Freebee and any other partnering company. This can include handing out ...

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Passenger Ambassador information

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How much do passenger ambassador jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for passenger ambassador in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a passenger ambassador?

Passenger Ambassadors are customer service professionals who assist travelers at airports, train stations, or other transit hubs. Their main role is to provide information, guidance, and support to passengers, helping them navigate facilities, answer questions, and resolve issues. They may also assist with special needs, direct people to the right gates or platforms, and ensure passengers have a positive travel experience. Passenger Ambassadors are often the first point of contact for travelers and play a key role in maintaining smooth operations and customer satisfaction.

What are the key skills and qualifications needed to thrive as a passenger ambassador, and why are they important?

To thrive as a Passenger Ambassador, you need strong customer service skills, knowledge of airport or transportation operations, and typically a high school diploma or equivalent. Familiarity with communication systems, digital information kiosks, and incident reporting tools is often required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you excel in assisting diverse passengers. These competencies ensure smooth passenger experiences, efficient problem resolution, and uphold the reputation of the transportation facility.

How does a passenger ambassador typically collaborate with other airport staff to enhance the traveler experience?

Passenger Ambassadors work closely with security, airline representatives, and customer service teams to ensure travelers receive timely assistance and accurate information. They often serve as the first point of contact for passenger inquiries and act as a liaison, relaying important updates or resolving issues in real-time. Effective collaboration is crucial, especially during peak travel times or irregular operations, to maintain a smooth and positive airport experience for all passengers.

What is the difference between Passenger Ambassador vs Customer Service Agent?

AspectPassenger AmbassadorCustomer Service Agent
Required CredentialsHigh school diploma, customer service experienceHigh school diploma, customer service experience
Work EnvironmentAirports, train stations, cruise terminalsAirports, call centers, retail
Employer & IndustryTransportation, travel industryTravel, retail, hospitality
Search & Comparison IntentPassenger assistance, travel supportCustomer support, service roles

Passenger Ambassadors and Customer Service Agents share similar credentials and work environments, often in transportation or travel settings. However, Passenger Ambassadors focus specifically on assisting travelers at airports or stations, providing guidance and support, while Customer Service Agents handle broader customer inquiries across various industries. Both roles aim to enhance customer experience but differ in their specific duties and settings.

Do airport passenger ambassadors get paid?

Yes, airport passenger ambassadors are typically paid employees who earn wages for their work. Compensation varies by airport and employer but generally includes hourly pay, and some positions may offer benefits or incentives based on performance and schedule. They often require good communication skills and customer service experience.

Do you make money as a passenger ambassador?

Passenger ambassadors are typically paid employees or contractors who earn a salary or hourly wage for their work. Compensation varies depending on the company, location, and specific responsibilities, and may include additional incentives or bonuses. The role often requires good communication skills and knowledge of the service area.

What qualifications do I need to be a passenger ambassador?

To become a passenger ambassador, candidates typically need a high school diploma or equivalent, good communication skills, and a customer service-oriented attitude. Some positions may require a valid driver's license and the ability to work flexible hours, including weekends and holidays.
More about Passenger Ambassador jobs

What states have the most Passenger Ambassador jobs?

States with the most job openings for Passenger Ambassador jobs include:

What job categories do people searching Passenger Ambassador jobs look for?

The top searched job categories for Passenger Ambassador jobs are:

Passenger Ambassador jobs near you
Infographic showing various Passenger Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 68% Full Time, 29% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,210 per year, or $16 per hour.

Service Ambassador (DAL)

CLEAR

Dallas, TX

$19.80/hr

Full-time

Posted 12 days ago

CLEAR rating

6.6

Company rating: 6.6 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

51st of 118 rated security

Job description

Member Experience/Service Ambassador (Airport)

CLEAR is building easier, safer, and faster experiences at the airport. As a Member Experience/Service Ambassador, youll deliver top notch service for CLEAR members and travelersgreeting passengers, verifying membership and identification, guiding them through the CLEAR process, and resolving issues with empathy and urgency. Youll be part of a collaborative team recognized through team based bonuses when your location meets service and operational goals.

What Youll Do:

  • Delight Members & Travelers: Provide warm, proactive assistance in the CLEAR lanes - greeting, wayfinding, answering questions, and creating memorable interactions.

  • Verify & Escort: Warmly welcome and verify CLEAR Members, guiding them smoothly and safely through their journey.

  • Resolve Issues: Triage and resolve member concerns, loop in support teams when needed, and follow through to find a resolution.

  • Keep Operations Flowing: Ensure lane readiness (signage, equipment, cleanliness), guide smooth member flow, and provide clear, proactive communication throughout the experience.

  • Educate & Inform: Share information about CLEAR benefits and services.

  • Operate Safely & Compliantly: Follow security protocols, accurately verify documents, and uphold airport and company safety procedures.

What Youre Great At:

  • Service Mindset: Genuine passion for helping people and creating calm, positive experiences in fast-paced environments.

  • Clear Communication: Friendly, professional, and able to tailor your approach to each traveler.

  • Problem Solver: Steady under pressure; you anticipate needs, remove friction, and escalate issues appropriately.

  • Team Player: Collaborative, coachable, and eager to contribute to shared goals.

  • Tech Comfortable: Confident using mobile devices and company systems.

Role Requirements

  • 18 years of age or older; high school diploma or GED.

  • 1+ years of client facing customer service experience (retail, hospitality, travel, food services, etc)

  • Open availability for shifts, including weekends/holidays.

  • Able to stand for up to 8 hours per day.

  • Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment.

Pay & Benefits

  • Hourly base wage

  • Benefits package available for eligible employees. (Details vary by location and role type.)

Love delivering exceptional service and creating smooth travel moments? Apply today.

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