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Parttime Phone Jobs in Michigan (NOW HIRING)

Menards, Inc.

Part-Time Sales

South Haven, MI · On-site

Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! * Flexible Scheduling * Dental Plan * On-the-job training Start building an exciting and rewarding career in retail with a ...

Menards, Inc.

Part-Time Sales

Ionia, MI · On-site

Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! * Flexible Scheduling * Dental Plan * On-the-job training Start building an exciting and rewarding career in retail with a ...

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All JobsParttime Phone JobsParttime Phone Jobs in Michigan

Parttime Phone information

What is the difference between Parttime Phone vs Parttime Customer Service Representative?

AspectParttime PhoneParttime Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; customer service experience often preferred
Work EnvironmentRemote or call center setting; primarily phone-basedCall centers, retail, or remote; focus on customer interactions
Employer & Industry UsageCall centers, telecommunication companies, online servicesRetail, e-commerce, service industries

Parttime Phone roles typically involve handling inbound or outbound calls with minimal customer interaction, focusing on basic communication. Parttime Customer Service Representatives engage more directly with customers, resolving issues and providing support. Both roles often require similar credentials and are used across various industries, but their primary functions and work environments differ slightly.

What is a parttime phone job?

Part-time phone jobs involve working limited hours, typically less than 40 per week, handling tasks over the phone. These positions can include customer service, telemarketing, technical support, or appointment setting. They are often remote or flexible, making them ideal for students, parents, or anyone looking for supplemental income. Requirements usually include good communication skills, basic computer knowledge, and a quiet workspace.

What skills and qualifications are needed to thrive as a parttime phone customer service representative?

To thrive as a Part-time Phone Customer Service Representative, you typically need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is often required. Patience, active listening, and a positive attitude help you stand out when assisting diverse customers. These skills ensure effective issue resolution, customer satisfaction, and consistent service delivery in a fast-paced call center environment.

What are common challenges faced by parttime phone representatives, and how can they be addressed?

Part-time phone representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to diverse customer needs, and maintaining up-to-date knowledge of products or services with limited weekly hours. Effective time management and proactive communication with supervisors can help address these issues. Regularly reviewing company updates and participating in team meetings, even on a part-time schedule, also ensures you stay informed and engaged with the team.
What are popular job titles related to Parttime Phone jobs in Michigan? For Parttime Phone jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Parttime Phone jobs in Michigan look for? The top searched job categories for Parttime Phone jobs in Michigan are:
What cities in Michigan are hiring for Parttime Phone jobs? Cities in Michigan with the most Parttime Phone job openings:
Parttime Phone jobs near you

Budtender/Reception - Part Time Seasonal

The Fire Station

Ironwood, MI • On-site

$16 - $21.25/hr

Part-time

Life, Retirement, PTO

Re-posted 17 days ago

Job description

The Fire Station, LLC
The Fire Station (TFS) operates as a series of Marijuana Establishments within the Upper Peninsula of Michigan. TFS holds valid state and municipal operating licenses and strives to exceed compliance standards at the highest level. Beginning in 2019 with less than ten employees, our business is now growing rapidly and welcomes new employees who are interested in a career in the cannabis industry. As a Marijuana Retail Establishment, our operations involve welcoming customers 21 + years of age into our establishment to view and purchase high quality marijuana products. A team of employees all work together to provide customers with top notch customer service and cannabis knowledge to aid them in their cannabis experience.
Job Title: Budtender/Reception - Part Time
Job Description
Roles - Receptionists are the first point of contact for customers when they enter the facility. They greet customers, gather the required information, and grant them access into the budroom. Budtenders perform the core interaction with the customers, the salesperson of cannabis products. Budtenders and receptionists are knowledgeable about a variety of cannabis products, and can provide detailed descriptions and explanations of products to customers. Budtenders help customers find products specific to their needs and perform sales transactions, while restocking products on the sales floor as necessary.
Responsibilities
  • Welcoming and greeting new customers in a thoughtful and polite manner
  • Answering phone calls, responding to emails
  • Stay updated on current available products for sale within the facility and general cannabis knowledge such as purchase limits to answer general questions from customers
  • Must thoroughly check ID's to make all customers are of legal age, permit entrance onto the sales floor
  • Responsible for properly completing sales transactions, recommends products to customers
  • Utilizes the point of sale (POS) system to complete transactions
  • Monitors product quantities, labeling, and restocking activities
  • Responsible for assisting with facility compliance by following rules and standards with inventory restocking and completing transactions
  • Ensure that products being sold to customers match the METRC and related tracking information associated with that product.
  • Collecting and counting cash; identifying potential fraud cash bills
  • Responsible for keeping the budroom display shelves and workspace clean and presentable for customers including general cleaning procedures, i.e. mopping, sweeping, vacuuming.
  • Complete and sign required checklists for end of shift duties, including sanitation and facility upkeep
  • Occasionally asked to train new TFS staff on policies, procedures, and job shadowing

Required Skills/Abilities
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Excellent interpersonal and conflict resolution skills
  • Excellent organizational skills and attention to detail
  • Strong analytical, mathematical and problem solving skills
  • Strong leadership skills
  • Ability to prioritize tasks
  • Works well under pressure and deadlines, ability to multitask
  • Must be able to remain calm and collected in a busy retail environment
  • Must have excellent cash handling abilities
  • To guide customers through the customer service experience in its entirety which includes check in, sales, product selection, and checkout process
  • Ability to bend and stand while reaching below and above counter-height for products
  • Ability to move frequently around the sales floor to the checkout with a customer and pack up their products

Education & Experience
  • Must have adequate cannabis product knowledge
  • Must have at least 1 year of experience in a retail or similar setting
  • Must have 1 year experience using POS systems
  • High school education required, higher education preferred

Work Environment
  • State & Municipal Law - TFS operates in full compliance with all rules and regulations enforced by the State of Michigan's Department of Licensing and Regulatory Affairs (LARA) and Cannabis Regulatory Agency (CRA). Further, TFS operates in full compliance with the rules and regulations of each municipality they are located within. To operate in compliance with such rules and regulations, employees are required to follow all policies created and enforced by and within TFS facilities.
  • Prolonged periods standing at a sales counter and working on a computer
  • May have to perform job duties outside of the facility in potentially inclement weather if offering curbside services

Job Requirements
  • Must be at least 21 years of age
  • Must have NO felony convictions
  • Satisfactory background check
  • Valid form of government issued photo identification
  • Must be able to lift 20 pounds

Work Schedule
  • Between 20-29 hours per week, shifts may vary
  • Retail locations are typically open between the hours of 8 am to 9 pm 7 days a week including most holidays.

Classification
Part Time Non-Exempt
Salary/Wage & Benefits
Pay starting at $15.00 per hour plus tips
Non-Exempt Part Time employees are eligible for the following benefits on the first day of employment:
  • Paid Time Off (PTO) Accrual
  • Voluntary Life Insurance Options
  • 401(k) plan with up to a 3% company match
  • Employee Assistance Program
  • Voluntary Pet Insurance Options
  • Employee Discounts and Recognition Programs

EOE Statement: TFS is committed and proud to be an equal opportunity employer. TFS does not discriminate against race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age or veteran status of any qualified applicant. TFS is fully compliant with all fair employment practices and strives to create a diverse, unbiased work environment.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

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