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Parttime Patient Coordinator Jobs in Delaware (NOW HIRING)

Banyan

Aftercare Coordinator

Milford, DE · On-site

... each patient leaves treatment with a clear, well-coordinated aftercare plan. The Aftercare ... Schedule: Part-time | 24 hours per week| 8-hour shifts * Location: Milford, DE (On-site) Key ...

Medical Facilities of America, Inc.

RN MDS

Wilmington, DE · On-site

$36.25 - $43.75/hr

... part time RN MDS Coordinator. As an RN MDS Coordinator your primary responsibility will be to ensure that every patient has an accurate minimum data set (MDS) assessment and work closely with the ...

Banyan

Part-Time Therapist

Milford, DE · On-site

... and coordination of care throughout the patient's treatment episode. The Therapist manages an ... Schedule: Part-Time, 24 hours/week, Friday-Monday * Location: Milford, DE (On-site) Key ...

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Parttime Patient Coordinator information

What is the difference between Parttime Patient Coordinator vs Parttime Medical Receptionist?

AspectParttime Patient CoordinatorParttime Medical Receptionist
CredentialsHigh school diploma, certification in healthcare administration often preferredHigh school diploma, basic medical office training
Work EnvironmentClinics, outpatient facilities, hospitalsMedical offices, clinics, hospitals
Job ResponsibilitiesScheduling, patient communication, insurance verificationGreeting patients, appointment scheduling, data entry

Both roles involve patient interaction and administrative tasks in healthcare settings. The Patient Coordinator typically handles more complex scheduling and insurance processes, while the Medical Receptionist focuses on front-desk duties. Understanding these differences helps in choosing the right position based on skills and career goals.

What are popular job titles related to Parttime Patient Coordinator jobs in Delaware?

For Parttime Patient Coordinator jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Parttime Patient Coordinator jobs in Delaware look for?

The top searched job categories for Parttime Patient Coordinator jobs in Delaware are:

What cities in Delaware are hiring for Parttime Patient Coordinator jobs?

Cities in Delaware with the most Parttime Patient Coordinator job openings:

Parttime Patient Coordinator jobs near you
Infographic showing various Parttime Patient Coordinator job openings in Delaware as of August 2026, with employment types broken down into 3% As Needed, 69% Full Time, 21% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Relations Coordinator (casual part-time)

Nemours Children's Health

Wilmington, DE • On-site

Part-time

Posted 16 days ago

Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

66th of 891 rated healthcare providers

Job description

Patient Relations Coordinator serves as the point of contact to address unsolicited complaints and concerns for Nemours Children's Health Delaware Valley. The Patient Relations Coordinator addresses unsolicited feedback utilizing an individualized methodology fostering effective communication between the patient's legal representative and Nemours leaders. Working alongside the Senior Patient Relations Coordinator, this position supports the process of documenting a formal response to feedback provide to Nemours as a member of the interdisciplinary team and ensures alignment with regulatory responsibility.

Casual, part-time schedule Monday/Wednesday/Friday.

Job Responsibilities:

  1. Serve as a point of contact and content expert for handling of Delaware Valley unsolicited feedback cases related to compliments, complaints, grievances, and concerns.
  2. Receive, refer and respond to feedback cases through incoming calls, emails, mail and online submission vehicles.
  3. Counsel and collaborate between named departments to facilitate responses to complaints and grievances.
  4. Manage all aspects of the complaint/grievance event processes:
    1. Directly communicate with the complainant in a neutral manner to hear concerns and understand an ideal resolution
    2. Objectively and accurately provide detailed documentation of the complaint to department associates in the appropriate databases, platforms, procedures
    3. Communicate with identified leaders and associates throughout each event review to ensure appropriate timelines for event closure are met in accordance with Nemours policy and regulatory guidelines.
    4. Facilitate the closure of each event with formal written responses and other communication tools as appropriate to the type of feedback.
    5. If complainant continues to be dissatisfied, escalate information to appropriate executive leadership

  5. Provide expert support and active listening to complainant as they discuss concerns related to their experience, which can be sensitive and complex.

  6. Set boundaries with complainants regarding respectful behavior, language and attitudes to foster professional communication.

  7. Provide expert support and active listening to complainant as they discuss concerns related to their experience, which can be sensitive and complex.

  8. Set boundaries with complainants regarding respectful behavior, language and attitudes to foster professional communication.

  9. Support the reporting of data and facilitate sharing of information during Unsolicited Feedback Committee meetings.
  10. Initiate collaborative work with financial departments across the enterprise to navigate feedback related to billing/charges.
  11. Integrate Nemours Risk Management, Privacy and Legal to address concerns that have potential organization impact.

Qualifications:

  • Customer Service work within a complex organization or company closely related to healthcare required 
  • High School Diploma required 
  • Certificate in Patient Advocacy, Patient Experience Certification preferred 
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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About Nemours

Sourced by ZipRecruiter

As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics, primary care practices, and school-based health centers in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children - even those who may never enter our doors - through our world-changing research, education and advocacy efforts.

Industry

Health care and social assistance and hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Jacksonville, FL, US

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