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Parts Counter Jobs in Virginia (NOW HIRING)

Parts Counter

Woodbridge, VA

$16 - $21/hr

The Parts Counter Representative will assist customers and service technicians by providing accurate information and sourcing the necessary parts efficiently. More about the role * Assist customers ...

Parts Counter

Woodbridge, VA · On-site

$45K - $55K/yr

The Parts Counter Representative will assist customers and service technicians by providing accurate information and sourcing the necessary parts efficiently.More about the roleAssist customers at ...

Parts Counter

Woodbridge, VA · On-site

$45K - $55K/yr

The Parts Counter Representative will assist customers and service technicians by providing accurate information and sourcing the necessary parts efficiently. More about the role * Assist customers ...

Parts Counter

Midlothian, VA · On-site

$45K - $65K/yr

As an Automotive Parts Counter Assoicate , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for ...

New

Parts Counter

Midlothian, VA · On-site

$45K - $65K/yr

As an Automotive Parts Counter Assoicate , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for ...

New

Parts Counter

Midlothian, VA · On-site

$45K - $65K/yr

As an Automotive Parts Counter Assoicate , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for ...

New

Mercedes-Benz of Alexandria is looking for an experienced parts counter person to help accommodate our current growth. Mercedes-Benz of Alexandria is a luxury auto dealership that is looking for an ...

Parts Counter Clerk

Woodbridge, VA · On-site

$12.77/hr

As an Automotive Parts Counter Clerk at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every ...

As an Automotive Parts Counter Clerk at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every ...

Parts Counter Clerk

Woodbridge, VA · On-site

$12.77/hr

As an Automotive Parts Counter Clerk at Koons Woodbridge Buick GMC , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every ...

Be Seen First

Parts Counter Associate Company: Shade Equipment (Locally Owned & Established in 1947) Location: 4072 N Valley Pike - Harrisonburg, VA 22802 Job Type: Full-Time (40 hours/week) Compensation:

Parts Counter Sales

Chester, VA · On-site

$50K - $60K/yr

Vehicle parts counter experience OR - Experience with car, truck, diesel, motorcycle, heavy equipment, or military vehicle parts or mechanical repair OR - A technical school degree in automotive or ...

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Parts Counter information

See Virginia salary details

$11

$20

$30

How much do parts counter jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for parts counter in Virginia is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a parts counter, and why are they important?

To thrive as a Parts Counter, you need strong knowledge of automotive or machinery parts, inventory management, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with parts catalog software, point-of-sale (POS) systems, and inventory tracking tools is typically required. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills are essential for ensuring accurate part identification, efficient transactions, and a positive customer experience.

What is a parts counter?

A Parts Counter is a professional who works at auto dealerships, repair shops, or parts stores, specializing in assisting customers and mechanics in finding and purchasing the correct parts for vehicles or machinery. They manage inventory, process orders, answer questions about parts compatibility, and ensure timely delivery. Strong customer service, organizational skills, and product knowledge are essential for this role. Parts Counters often use specialized software to track inventory and may also handle returns and warranty claims.

What are some common challenges faced by parts counter professionals, and how can they be managed effectively?

Parts Counter professionals often encounter challenges such as managing high volumes of customer requests, accurately identifying and locating specific parts, and handling inventory discrepancies. Staying organized, utilizing inventory management systems, and maintaining clear communication with both customers and suppliers are key strategies for overcoming these obstacles. Additionally, developing strong product knowledge and building rapport with repeat customers can streamline service and reduce errors.

What is the difference between Parts Counter vs Service Advisor?

AspectParts CounterService Advisor
Primary RoleAssists customers in selecting and purchasing vehicle partsCommunicates with customers about vehicle repairs and service needs
Work EnvironmentAuto parts stores, dealerships, repair shopsDealerships, repair shops, service departments
Required CredentialsHigh school diploma, knowledge of auto partsHigh school diploma, automotive knowledge beneficial
Customer InteractionLimited, mainly sales-focusedExtensive, explaining repairs and estimates

While both roles involve working in automotive settings, the Parts Counter primarily focuses on sales and inventory of vehicle parts, whereas the Service Advisor manages customer communication regarding vehicle repairs and service plans. Understanding these differences helps in choosing the right career path or job search focus.

How do you become a parts counter?

To become a parts counter, candidates typically need a high school diploma or equivalent and should have good customer service and communication skills. Experience with automotive or industrial parts, familiarity with inventory management systems, and basic computer skills are often preferred. Some employers may offer on-the-job training for specific tools and procedures.

Is a parts counter job stressful?

A parts counter job can be moderately stressful due to fast-paced environments, customer interactions, and inventory management responsibilities. Success often depends on organizational skills, product knowledge, and the ability to handle customer inquiries efficiently.
What are popular job titles related to Parts Counter jobs in Virginia? For Parts Counter jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Parts Counter jobs in Virginia look for? The top searched job categories for Parts Counter jobs in Virginia are:
What cities in Virginia are hiring for Parts Counter jobs? Cities in Virginia with the most Parts Counter job openings:
Infographic showing various Parts Counter job openings in Virginia as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,561 per year, or $20.9 per hour.

$16 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Ourisman, Trusted Tradition

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking an enthusiastic and knowledgeable Parts Counter Representative to join our team. The Parts Counter Representative will assist customers and service technicians by providing accurate information and sourcing the necessary parts efficiently.

More about the role

  • Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories.
  • Process parts orders accurately and efficiently, ensuring all necessary information is captured and communicated clearly.
  • Assist in maintaining accurate inventory levels by receiving, stocking, and organizing parts shipments.
  • Collaborate with the sales and service departments to provide parts support and ensure timely completion of vehicle repairs and maintenance.
  • Stay informed about new products, features, and services offered by the dealership and manufacturers.
  • Communicate with suppliers to order special parts, verify availability, and resolve any discrepancies.
  • Maintain accurate records of parts sales, orders, and returns, ensuring proper documentation and reporting.
  • Deliver exceptional customer service by resolving issues, addressing concerns, and building lasting relationships with customers.

What we look for

  • Previous experience in a parts department or automotive environment is preferred.
  • Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members.
  • Familiarity with parts catalog systems and inventory management software.
  • Excellent customer service skills, with a commitment to meeting customer needs and exceeding expectations.
  • Strong organizational and multitasking abilities, with attention to detail and accuracy.
  • Ability to troubleshoot and resolve issues efficiently and effectively.

Benefits

  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.