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Parts Counter Associate Jobs in Madison, WI (NOW HIRING)

Truck Country

Parts Counter Associate

De Forest, WI · On-site

$16.25 - $21.50/hr

The Parts Counter Associate serves as the primary point of contact for customers and technicians seeking parts for vehicles and equipment. This role is responsible for identifying and sourcing parts ...

McFarlane's

Parts Counter Associate

Sauk City, WI · On-site

$15.25 - $19.75/hr

Answering parts counter phone calls. * Assist in-person parts department customers. * Ensure excellent customer experience by identifying customer needs. * Search parts database. * Meet customer ...

Little Caesars

Clerk

Sun Prairie, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Neiman Foods Inc

CLERK

Madison, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Niemann Foods

Clerk

Fitchburg, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Niemann Foods

Clerk

Madison, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Niemann Foods

Clerk

Madison, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Niemann Foods

Clerk

Watertown, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Little Caesars Pizza

Clerk

Madison, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Little Caesars Pizza

Clerk

Watertown, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Niemann Foods

Clerk

Watertown, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Niemann Foods

Clerk

Madison, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

Niemann Foods

Clerk

Madison, WI · On-site

$17/hr

... counter procedures. * Prepares high quality products consistently by following Little Caesars ... Uniform per policy * Associates may be required to use standard pizza restaurant equipment ...

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All JobsParts Counter Associate JobsParts Counter Associate Jobs in Madison, WI

Parts Counter Associate information

See Madison, WI salary details

$11

$18

$25

How much do parts counter associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for parts counter associate in Madison, WI is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $20.58 per hour, depending on experience, location, and employer.

What are some typical challenges parts counter associates face when managing inventory accuracy?

Parts Counter Associates often encounter challenges related to maintaining accurate inventory records, especially during busy periods or when handling a large variety of parts. Common issues include discrepancies between physical stock and computer records due to miscounts, misplaced items, or receiving errors. Staying organized, double-checking incoming and outgoing parts, and utilizing inventory management systems can help minimize these challenges. Team collaboration is also important, as clear communication with warehouse staff and service technicians ensures that inventory data remains up-to-date and accurate.

What is the difference between Parts Counter Associate vs Parts Warehouse Worker?

AspectParts Counter AssociateParts Warehouse Worker
CredentialsHigh school diploma; some certifications in automotive or industrial partsHigh school diploma; may require forklift or warehouse safety certifications
Work EnvironmentCustomer-facing, retail or dealership settingWarehouse, inventory storage, and logistics environment
Employer & IndustryAutomotive, industrial, or equipment dealershipsDistribution centers, warehouses, manufacturing facilities
Common Search/ComparisonCustomer service, parts sales, inventory managementInventory handling, shipping, receiving, stocking

The main difference between a Parts Counter Associate and a Parts Warehouse Worker lies in their roles. The Parts Counter Associate interacts directly with customers, assisting with parts selection and sales, while the Parts Warehouse Worker focuses on inventory management, stocking, and logistics behind the scenes. Both roles require familiarity with parts and inventory systems but serve different functions within the industry.

What are the key skills and qualifications needed to thrive as a parts counter associate?

To thrive as a Parts Counter Associate, you need strong product knowledge, inventory management skills, and typically a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and manufacturer catalogs is essential. Excellent customer service, attention to detail, and effective communication help you stand out in this role. These skills ensure accurate parts identification, efficient transactions, and high customer satisfaction in a fast-paced environment.

What does a parts counter associate do?

A Parts Counter Associate is responsible for assisting customers and technicians in finding and purchasing the correct automotive or machinery parts. They maintain inventory, process orders, answer product-related questions, and ensure parts are stocked and organized. The role often requires familiarity with parts catalogs, basic computer skills, and excellent customer service. Parts Counter Associates play a crucial role in ensuring that repair and maintenance operations run smoothly in dealerships, repair shops, or parts stores.
What job categories do people searching Parts Counter Associate jobs in Madison, WI look for? The top searched job categories for Parts Counter Associate jobs in Madison, WI are:
What cities near Madison, WI are hiring for Parts Counter Associate jobs? Cities near Madison, WI with the most Parts Counter Associate job openings:
Parts Counter Associate jobs near you
Infographic showing various Parts Counter Associate job openings in Madison, WI as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 2% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,681 per year, or $18.6 per hour.

Parts Counter Associate

Truck Country

De Forest, WI • On-site

$16.25 - $21.50/hr

Full-time

Retirement

Re-posted 20 days ago

Truck Country rating

8.0

Company rating: 8.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

24th of 150 rated car dealerships

Job description

The Parts Counter Associate serves as the primary point of contact for customers and technicians seeking parts for vehicles and equipment. This role is responsible for identifying and sourcing parts, providing knowledgeable recommendations, processing orders and returns, managing inventory accuracy, and ensuring a smooth, efficient, and customer centric experience at the counter, by phone and via email.
Duties and Responsibilities:
  • Greet and assist retail customers with their purchases
  • Identify and troubleshoot correct parts for customers
  • Look up and price wreck estimates for both internal and external customers
  • Process all orders from beginning to end
  • Process all special orders and back-order parts that need to be invoiced and delivered or shipped to customers
  • Help suggest and recommend new parts to stock and communicate new trends or changes in buying habits of customers
  • Help with housekeeping throughout the parts department when needed, but specifically with the retail counter, will call, and front customer display areas.
  • Help with keeping the display area stocked and appealing to the customer
  • Handle and process all warranty requests for company policies and procedures
  • Process all "cash" transactions completely and accurately through the cash register when the cashier is not available
  • Tage and inspect all exchange cores for like and for good core requirements
  • To help and support our OPS force with ID's, parts, wreck estimates, quotes and processing parts order for customer delivery or pickup
  • All other duties as assigned

Minimum Qualifications:
  • Knowledgeable about parts and able to use the parts catalogues
  • High School diploma or equivalent. Associates degree or higher preferred
  • Proficient with Microsoft Office Programs
  • Excellent verbal and written communication skills
  • Ability to multi-task in an efficient and organized manner
  • Strong attention to detail

Truck Country® / Stoops Freightliner-Western Star Offers:
  • Competitive Salary
  • Comprehensive Benefit Package
  • 401K Plan with Company Match
  • Bonus Opportunities

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Truck Country® / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

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