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Parts Associate Jobs in West Roxbury, MA (NOW HIRING)

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in ...

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone. * Assist all customers (retail and shop) in selecting required parts in ...

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

Parts Specialist-1

Northborough, MA · On-site

$11.41 - $20.30/hr

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual ...

Jack Madden Ford Sales Inc is seeking a motivated and customer-focused Parts Advisor to join our team in Norwood, MA. The ideal candidate will be responsible for providing excellent service to ...

Parts Advisor

Norwood, MA · On-site

$45K - $60K/yr

Jack Madden Ford Sales Inc is seeking a motivated and customer-focused Parts Advisor to join our team in Norwood, MA. The ideal candidate will be responsible for providing excellent service to ...

Showing results 41-60

Parts Associate information

See West Roxbury, MA salary details

$12

$19

$27

How much do parts associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for parts associate in West Roxbury, MA is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a parts associate, and why are they important?

To thrive as a Parts Associate, you need strong organizational skills, basic inventory management knowledge, and preferably a high school diploma or equivalent. Familiarity with inventory management software, point-of-sale (POS) systems, and basic computer skills are typically required. Excellent customer service, attention to detail, and effective communication are valuable soft skills in this role. These skills ensure efficient inventory operations, accurate order fulfillment, and a positive customer experience.

What is the difference between Parts Associate vs Warehouse Associate?

AspectParts AssociateWarehouse Associate
Required CredentialsHigh school diploma; some certifications in inventory or automotive systemsHigh school diploma; forklift or equipment operation certifications often preferred
Work EnvironmentRetail or automotive parts stores, service centersWarehouses, distribution centers, manufacturing facilities
Employer & Industry UsageAuto parts retailers, repair shops, industrial suppliersLogistics companies, manufacturing plants, distribution centers
Common Search & ComparisonParts Associate vs Warehouse Associate

Parts Associates primarily handle inventory management, customer service, and parts sales in retail or automotive settings. Warehouse Associates focus on receiving, storing, and shipping goods in warehouse environments. While both roles involve inventory, Parts Associates are more customer-facing and specialized in parts, whereas Warehouse Associates focus on logistics and physical handling of products.

How does a parts associate typically collaborate with service technicians and other departments?

Parts Associates play a crucial role in supporting service technicians by ensuring they have timely access to the correct parts for repairs and maintenance tasks. They often work closely with the service department to verify parts availability, track inventory, and coordinate orders to minimize equipment downtime. Additionally, Parts Associates may communicate with sales and procurement teams to maintain stock levels and assist with special orders. Effective collaboration and communication skills are essential for success in this role, as it often involves managing multiple requests and prioritizing urgent needs.

What is a parts associate?

A Parts Associate is a professional responsible for managing, organizing, and distributing automotive or machinery parts within a dealership, warehouse, or service center. Their duties often include assisting customers and technicians in finding the correct parts, maintaining inventory records, processing orders, and ensuring that parts are properly stocked. Parts Associates play a crucial role in keeping service operations running smoothly by ensuring parts are available when needed. Strong organizational skills, attention to detail, and customer service abilities are key for this position.

What cities near West Roxbury, MA are hiring for Parts Associate jobs?

Cities near West Roxbury, MA with the most Parts Associate job openings:

Infographic showing various Parts Associate job openings in West Roxbury, MA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,922 per year, or $19.2 per hour.

Bilingual Auto Parts Counter Professional

Parts Authority

Chelsea, MA • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Parts Authority rating

6.0

Company rating: 6.0 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

348th of 418 rated retail wholesalers


Job description

Overview
Parts Authority, founded in 1973, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly expanding, and today has more than 300 locations servicing customers in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maine, Maryland, Massachusetts, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Texas, Utah, Virginia, Washington, Washington DC and Wisconsin.
Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority's catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.
What makes Parts Authority different is OUR TEAM. Parts Authority has a team of professionally trained, experienced counter people to assist in finding the right parts and the right brand for each application.
Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring our customer partners the best parts.
Each team member plays a vital role in our success. We are rapidly expanding and looking for candidates to join our family! So, if you enjoy full-time employment with the opportunity for advancement, look no further. Join our Parts Authority Team today as a Bilingual Auto Parts Counter Professional.
Responsibilities
The Bilingual Auto Parts Counter Professional reports directly to Store Manager and will be responsible for inside sales activity within store. To succeed as a Bilingual Auto Parts Counter Professional, you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals.
  • Build and maintain productive, long lasting relationships with existing customers
  • "Get the Sale!" -close sales to achieve goals
  • Work with customers in a professional, courteous manner
  • Become familiar with customers and their needs
  • Locate parts that are difficult to find and negotiate with vendors to ensure the best deal
  • Accurately quote parts to customers
  • Follow up with customers who have not ordered recently and ensure that customers have purchased quoted parts
  • Track lost sales
  • Promote company specials
  • Assist another counterman when necessary
  • Foster and qualify new sales opportunities with new and existing customers
  • Fulfill customer orders from installers, fleets, municipalities and car dealerships to sell auto parts, tools, shop equipment and programs.
  • Perform other duties as assigned.
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets.

Qualifications
  • Minimum 3 years' experience in counter sales in a highly competitive market; prior success selling wholesale auto parts particularly in aftermarket industry preferred,
  • Exceptional phone skills: positive, enthusiastic and attentive tone to help the customer feel comfortable during the conversation, clear enunciation, exceptional listening skills....leave the Customer Satisfied.
  • Existing customer base a plus
  • Excellent negotiation, interpersonal and communication skills (both written and verbal)
  • Knowledgeable and Passionate about exceptional customer service and exceeding sales goals
  • Ability to build and maintain lasting business relationships
  • General automotive knowledge preferred
  • Results focused, producer, closer, committed to growth
  • Experience with POS system a plus
  • Proficient in MS Office applications, specifically MS Word and Excel preferred
  • Time management and organizational skills
  • Multi-lingual: Spanish and/ or Chinese (Mandarin or Cantonese) a plus
  • Ability to act and operate independently to accomplish objectives
  • Position requires an individual with an outgoing and assertive personality to take initiative, be pro-active, be very positive, and have a "can-do / seize-the-day" type attitude, tenacity in pursuit of goals.

We will give preference and top pay to candidates with many years of directly relevant experience
Some of the benefits of being a part of our growing Parts Authority family:
  • Medical Coverage
  • Pharmacy Coverage
  • Dental Coverage
  • Vision Coverage
  • Basic Life and AD&D
  • Short Term Disability Coverage
  • Voluntary Short Term Disability Coverage
  • Voluntary Long Term Disability Coverage
  • Flexible Spending Account
  • Commuter Expense Reimbursement Account
  • Health Savings Account
  • Health Reimbursement Account
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • ID Theft Insurance
  • Legal Plan Insurance
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Paid Holidays, Sick and Vacation
  • Profit Sharing/401 (k) Plan
  • Employee Discounts on Merchandise

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status. "We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance."
EEO
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
Parts Authority, LLC Privacy Notice for California Applicants
Min
USD $17.50/Hr.

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