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Parts Associate Jobs in Springfield, MA (NOW HIRING)

Parts Department Associate

Hartford, CT · On-site

$16.25 - $21.75/hr

We are a well established auto body repair facility, seeking an experienced and motivated Parts Technician to join our team. Responsibilities: * Identifying and purchasing the correct automotive ...

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Parts Associate information

See Springfield, MA salary details

$11

$18

$26

How much do parts associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for parts associate in Springfield, MA is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.58 per hour, depending on experience, location, and employer.

What is a parts associate?

A Parts Associate is a professional responsible for managing, organizing, and distributing automotive or machinery parts within a dealership, warehouse, or service center. Their duties often include assisting customers and technicians in finding the correct parts, maintaining inventory records, processing orders, and ensuring that parts are properly stocked. Parts Associates play a crucial role in keeping service operations running smoothly by ensuring parts are available when needed. Strong organizational skills, attention to detail, and customer service abilities are key for this position.

How does a parts associate typically collaborate with service technicians and other departments?

Parts Associates play a crucial role in supporting service technicians by ensuring they have timely access to the correct parts for repairs and maintenance tasks. They often work closely with the service department to verify parts availability, track inventory, and coordinate orders to minimize equipment downtime. Additionally, Parts Associates may communicate with sales and procurement teams to maintain stock levels and assist with special orders. Effective collaboration and communication skills are essential for success in this role, as it often involves managing multiple requests and prioritizing urgent needs.

What are the key skills and qualifications needed to thrive as a parts associate, and why are they important?

To thrive as a Parts Associate, you need strong organizational skills, basic inventory management knowledge, and preferably a high school diploma or equivalent. Familiarity with inventory management software, point-of-sale (POS) systems, and basic computer skills are typically required. Excellent customer service, attention to detail, and effective communication are valuable soft skills in this role. These skills ensure efficient inventory operations, accurate order fulfillment, and a positive customer experience.

What is the difference between Parts Associate vs Warehouse Associate?

AspectParts AssociateWarehouse Associate
Required CredentialsHigh school diploma; some certifications in inventory or automotive systemsHigh school diploma; forklift or equipment operation certifications often preferred
Work EnvironmentRetail or automotive parts stores, service centersWarehouses, distribution centers, manufacturing facilities
Employer & Industry UsageAuto parts retailers, repair shops, industrial suppliersLogistics companies, manufacturing plants, distribution centers
Common Search & ComparisonParts Associate vs Warehouse Associate

Parts Associates primarily handle inventory management, customer service, and parts sales in retail or automotive settings. Warehouse Associates focus on receiving, storing, and shipping goods in warehouse environments. While both roles involve inventory, Parts Associates are more customer-facing and specialized in parts, whereas Warehouse Associates focus on logistics and physical handling of products.

Is it easy to become a parts associate?

Becoming a parts associate typically requires a high school diploma or equivalent and some experience with automotive or retail environments. Basic skills in customer service, inventory management, and familiarity with parts or tools can help, but the role often involves on-the-job training and does not usually require advanced certifications.

What are the most commonly searched types of Parts jobs in Springfield, MA?

The most popular types of Parts jobs in Springfield, MA are:

What are popular job titles related to Parts Associate jobs in Springfield, MA?

For Parts Associate jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Parts Associate jobs in Springfield, MA look for?

The top searched job categories for Parts Associate jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Parts Associate jobs?

Cities near Springfield, MA with the most Parts Associate job openings:

Infographic showing various Parts Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,839 per year, or $18.7 per hour.

Parts Associate, Balise Ford

Balise Motor Sales

Wilbraham, MA

$17.50 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Parts Counter Associate

The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.

Job Description:

  • Handling parts payment collection and making sure all parts are billed correctly through service department, mechanical and collision repair
  • Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
  • Help retail counter and wholesale customers identify and purchase the correct parts or accessories using electronic catalogs or parts manuals
  • Process warranty parts claims and returns according to manufacturer and dealership policies
  • Use computerized catalogs and inventory systems to look up part numbers, check stock levels, and place orders for out-of-stock items
  • Receive, unpack, and store incoming shipments, verify quantities and updating records in a timely manner
  • Answer phone calls providing parts price quotes and other inquiries
  • Issue correct parts and supplies to service technicians to support repairs
  • Prepare and ship parts orders to customers or other locations, following proper packaging to prevent damage
  • Follow up on back-ordered parts and ensure timely delivery to maintain workflow
  • Notify service personnel and retail customers when special-ordered parts orders arrive
  • Keep the parts counter and stockroom clean, organized, and well-stocked replenishing inventory daily
  • Other duties assigned by the Parts Manager

Environmental & Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds

Benefits Include:

  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off

Skills & Qualifications:

  • Previous parts counter, inventory or related automotive experience is required
  • Excellent customer service skills
  • Attention to detail is crucial to ensure parts are researched and stored correctly, and all records are accurate
  • Operating a forklift in warehouse or dealership settings for receiving, stocking, and moving inventory is preferred, but not required