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Parts Advisor Customer Service Representative Jobs

Premier Truck Group

Customer Service Advisor

Dallas, TX · On-site

... suite of parts, maintenance, and repair services. When you build your career here, you make a ... Service Advisor Customer Service Representative Responsibilities: Take and determine appropriate ...

Nels Gunderson Chevrolet Inc

Parts Advisor

Osseo, WI · On-site

As a Parts Advisor, you work with customers who are looking to improve or fix their cars, giving them advice and providing customer service to get them the necessary parts. The role may also involve:

Nels Gunderson Chevrolet Inc

Parts Advisor

Osseo, WI · On-site

As a Parts Advisor, you work with customers who are looking to improve or fix their cars, giving them advice and providing customer service to get them the necessary parts. The role may also involve:

Courtesy Automotive Center

Parts Advisor

Chico, CA · On-site

$20 - $23/hr

The Parts Advisor will be responsible for assisting customers in purchasing the correct parts for their vehicle, providing exceptional customer service, and maintaining accurate inventory records.

Coastal Bend Ford

Parts Advisor

Beeville, TX

This role requires strong automotive knowledge, exceptional customer service skills, and the ... parts advisor experience preferred. • Strong understanding of automotive systems and components ...

New

Coastal Bend CDJR

Parts Advisor

Beeville, TX · On-site

Parts Advisor - Job DescriptionConfidence Auto GroupPosition Summary The Parts Advisor is ... This role requires strong automotive knowledge, exceptional customer service skills, and the ...

Coastal Bend CDJR

Parts Advisor

Beeville, TX · On-site

This role requires strong automotive knowledge, exceptional customer service skills, and the ... parts advisor experience preferred. • Strong understanding of automotive systems and components ...

Kunes Auto

Parts Advisor

Platteville, WI · On-site

$40K - $70K/yr

PARTS ADVISOR Competitive Pay | Career Growth | Daily Pay Available Why Kunes Auto Group? At Kunes ... This role is critical to supporting our Service Department, technicians, and retail customers by ...

Germain Honda of Naples

Parts Advisor

Naples, FL · On-site

Germain Honda of Naples Automotive Parts Advisor Naples, FL At Germain, our mission is to attract ... Provide excellent customer service and maintain strong relationships with clients * Manage ...

Walterboro Ford

Parts Advisor

Walterboro, SC · On-site

Parts Advisor - Walterboro Ford Join One of the Fastest Growing Ford Dealerships in the Lowcountry ... What You'll Do: ✔ Assist retail, wholesale, and service customers with parts needs ✔ Identify ...

Germain Honda of Naples

Parts Advisor

Naples, FL

Germain Honda of Naples Automotive Parts Advisor Naples, FL At Germain, our mission is to attract ... Provide excellent customer service and maintain strong relationships with clients * Manage ...

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Parts Advisor Customer Service Representative information

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How much do parts advisor customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for parts advisor customer service representative in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What cities are hiring for Parts Advisor Customer Service Representative jobs?

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Parts Advisor

Austin, TX • On-site

MAGNUM CUSTOM TRAILER MFG CO INC
Computer Networking • 51 - 200 employees
Learn more about MAGNUM CUSTOM TRAILER MFG CO INCexternal

Full-time

Posted 23 days ago

Job description

Summary

The Parts Advisor is responsible for assisting customers with parts sales, ordering and receiving parts, answering phones and customer questions. 

Key Accountabilities

The Parts Advisor is the primary representative at the parts counter. This role is accountable for delivering exemplary customer service, proficiently managing parts inventory, and maintaining the smooth operational workflow within the department. The ideal candidate will demonstrate a profound understanding of trailer parts, coupled with outstanding organizational and customer service capabilities.

Essential Functions

  • Parts Counter Management
    • Greet and assist customers at the parts counter with a friendly and knowledgeable demeanor.
    • Utilize expertise to identify customer needs and recommend suitable parts.
    • Process parts transaction accurately and efficiently (utilize cash register and My Trailer Force (MTF)).
    • Answer inbound calls, makes outbound and follow up sales calls.
    • Prepare sales paperwork and invoices.
  • Parts Intake and Ordering
    • Receive and inspect incoming parts shipments.
    • Maintain organized inventory and update stock levels.
    • Place orders for parts to replenish stock, ensuring timely delivery.
    • Keep current with industry trends and updates.
  • Inventory Management
    • Monitor customer buying habits to adjust minimum and maximum stock levels.
    • Conduct regular stock checks (cycle count) and collaborate with the team to prevent shortages
  • Customer Interaction
    • Address customer inquiries promptly and provide detailed information about parts.
    • Offer exceptional customer service to enhance overall satisfaction.
    • Assist customers in locating and ordering special or hard-to-find parts.
  • Collaboration with Service Department
    • Work closely with service department to identify and order parts required for service jobs.
    • Coordinate efficiently to meet service job timelines.
    • Assist in service scheduling.
  • Other Duties as assigned (may include):
    • Assist in maintaining the general appearance and organization of the offices and facility.

Required Education and Experience

  1. High School Diploma or equivalent (GED)
  2. May substitute three (3) years of commissioned sales experience.
  3. Valid Driver’s License

Preferred Education and Experience

3-5 years commissioned sales experience preferred

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