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Partner Success Manager Jobs in Woonsocket, RI (NOW HIRING)

Paperless Parts

Customer Success Manager

Boston, MA · On-site

$86K - $117K/yr

Understand why your customers partnered with Paperless Parts and measure success against these ... Manage renewals and retention of your customers, measured by Gross and Net Revenue Retention

InvoiceCloud

Customer Success Manager

Boston, MA

Job Details The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary ...

iCIMS

Customer Success Manager

Providence, RI · On-site

$70K - $80K/yr

Job Overview In this role, you'll act as the primary strategic partner for assigned customers ... Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health ...

MongoDB

Customer Success Manager

Boston, MA

Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management * Own elements of the account plan ...

Motivity

Enterprise Customer Success Manager

Boston, MA · On-site +1

Enterprise Customer Success Manager Location: Remote Department: Customer Success | Reports to: VP ... Own renewals for your partners end-to-end, including commercial negotiation and forecasting risk ...

LinkSquares, Inc.

Customer Success Manager

Boston, MA · On-site +1

$80K - $100K/yr

Strategic Partnership: Understand customer goals and collaborate on customized success plans that drive measurable business value through the LinkSquares platform. * Relationship Management: Act as ...

LinkSquares, Inc.

Customer Success Manager

Boston, MA · On-site

$80K - $100K/yr

Strategic Partnership: Understand customer goals and collaborate on customized success plans that drive measurable business value through the LinkSquares platform. * Relationship Management: Act as ...

Crayon

Customer Success Manager

Boston, MA · Remote

About the role As a Customer Success Manager at Crayon, you'll be a strategic partner to our customers by helping them harness the full potential of Crayon's capabilities to build a best in class ...

Crayon

Customer Success Manager

Boston, MA · On-site +1

About the role As a Customer Success Manager at Crayon, you'll be a strategic partner to our customers by helping them harness the full potential of Crayon's capabilities to build a best in class ...

Crayon

Customer Success Manager

Boston, MA

About the role As a Customer Success Manager at Crayon, you'll be a strategic partner to our customers by helping them harness the full potential of Crayon's capabilities to build a best in class ...

Cyvl, Inc

Customer Success Manager

Boston, MA · On-site

$130K - $155K/yr

Partner cross-functionally with Product and Marketing on discovery sessions, case studies, and ... Success experience, with a proven track record managing a large book of business and some high ...

Nasuni

Senior Customer Success Manager

Boston, MA · Hybrid

Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... As a trusted advisor, you will partner closely with executive stakeholders and customer champions ...

Nasuni

Senior Customer Success Manager

Boston, MA · On-site

Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About ... As a trusted advisor, you will partner closely with executive stakeholders and customer champions ...

Preservica

Customer Success Manager

Boston, MA · On-site

Identify and nurture upsell opportunities to the existing Customer base, partnering with Sales and ... Success, Account Management or Customer Engagement * Proactive self-starter with the skill to ...

Datadog

Customer Success Manager - Boston

Boston, MA · Hybrid

As a Customer Success Manager, you will proactively drive new product attachment and effective ... Partner with the sales team to ensure smooth transition and onboarding experience * Proactively ...

Autodesk

Customer Success Manager, Forma

Boston, MA · On-site

$75K - $135K/yr

Customer Success Manager (CSM), Autodesk Forma/Construction: Focuses on onboarding new customers ... Strategic Customer Partnership: * Develop a deep understanding of customer goals, priorities, and ...

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Showing results 21-40

All JobsPartner Success JobsPartner Success Manager JobsPartner Success Manager Jobs in Woonsocket, RI

Partner Success Manager information

See Woonsocket, RI salary details

$31.1K

$79.6K

$134.2K

How much do partner success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for partner success manager in Woonsocket, RI is $79,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $94,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a partner success manager, and why are they important?

To thrive as a Partner Success Manager, you need strong relationship management skills, a background in business or sales, and experience with partner programs or channel management. Familiarity with CRM platforms like Salesforce, partner portals, and reporting tools is typically required. Outstanding communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills for this role. These skills ensure effective partner engagement, drive mutual business growth, and foster long-term strategic alliances.

What is the difference between Partner Success Manager vs Customer Success Manager?

AspectPartner Success ManagerCustomer Success Manager
Primary FocusBuilding and maintaining partner relationships to drive mutual growthEnsuring customer satisfaction and retention within existing accounts
Work EnvironmentCollaborates with external partners and internal teamsWorks directly with end-users and clients
Required CredentialsSimilar certifications in account management, relationship managementCertifications in customer success, account management

The main difference between a Partner Success Manager and a Customer Success Manager lies in their focus areas. Partner Success Managers prioritize external partnerships to foster growth, while Customer Success Managers concentrate on supporting and retaining individual customers. Both roles require strong relationship management skills and relevant certifications, but their target audiences and daily interactions differ.

What is a partner success manager?

A Partner Success Manager is a professional responsible for building and maintaining strong relationships between a company and its business partners, such as resellers, agencies, or technology partners. They ensure partners are well-supported, understand the company's products or services, and achieve shared business objectives. Their role often includes onboarding partners, providing training, resolving issues, and helping partners maximize value from the partnership. Ultimately, Partner Success Managers aim to drive mutual growth and long-term satisfaction for both their company and its partners.

What are the typical challenges a partner success manager faces when onboarding new partners, and how can they be effectively addressed?

Partner Success Managers often encounter challenges such as aligning expectations, integrating partner processes, and establishing clear communication during onboarding. To address these, it's important to set transparent goals from the outset, provide comprehensive training and resources, and maintain regular check-ins to monitor progress. Building trust and fostering open dialogue with partners can help resolve issues proactively and ensure a smoother integration, setting the foundation for a long-term, successful partnership.
What job categories do people searching Partner Success Manager jobs in Woonsocket, RI look for? The top searched job categories for Partner Success Manager jobs in Woonsocket, RI are:
What cities near Woonsocket, RI are hiring for Partner Success Manager jobs? Cities near Woonsocket, RI with the most Partner Success Manager job openings:
Partner Success Manager jobs near you

Customer Success Manager

Paperless Parts

Boston, MA • On-site

$86K - $117K/yr

Other

Re-posted 27 days ago

Job description

Summary:

As a Customer Success Manager, you will be responsible for owning the relationship with a book of business of Paperless Parts customers, helping drive their adoption of Paperless Parts features in order to maximize the value they receive from the platform, in order to retain and expand their business.

This is a full-time position based in Boston, MA, and requires on-site presence, with a hybrid schedule as needed. Travel is required for this role up to 25%.

Responsibilities:

  • Manage a book of business of ~100 Paperless Parts customers, with a mix of high-touch customers managed directly and low-touch customers managed at scale
  • Establish trusted advisor relationships with champions and executives, understanding their priority business objectives and how Paperless Parts helps them achieve these goals
  • Ensure your customers understand the full functionality of Paperless Parts are enabled to maximize the value they receive from the system
  • Understand why your customers partnered with Paperless Parts and measure success against these goals. Use performance against goals to measure ROI and regularly present ROI realization to the customer
  • Manage renewals and retention of your customers, measured by Gross and Net Revenue Retention
  • Identify where customers may benefit from additional Paperless Parts functionality or services, including additional software subscriptions or marketing solutions. Partner with Account Management to drive expansion
  • Serve as primary point of contact and escalation point in urgent situations. Quarterback escalation and drive to timely resolution
  • Regularly report to leadership the health of your customers, with a focus on at-risk customers and your plan to mitigate risk
  • Accurately forecast renewals, expansion, and churn within your book of business
  • Travel onsite to customers occasionally where an in-person visit will help achieve an important outcome

Requirements

  • Experience managing revenue retention and product adoption of customers in a technical customer success or technical account management role
  • A background in manufacturing, ideally in custom part or contract manufacturing. An understanding of Sheet Metal Fabrication, CNC Machining, Additive, and other manufacturing processes is a plus
  • Comfortable analyzing a business objective and implementing a strategy to help a customer leveraging software to achieve this goal
  • A track record of managing customers to business objectives and using achievement of goals to demonstrate ROI
  • Experience managing revenue retention, renewals, and expansion. A track record of accurately forecasting expansion and churn.
  • A proven ability to learn a software product in-depth in order to coach customers on workflows to maximize adoption and value
Salary range: $86,000-$117,000
This role is also eligible for commission based compensation

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.

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